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3 Ways To Prevent Mold From Spreading

1/23/2020 (Permalink)

Technician wearing protective gear while doing mold containment Mold containment in Lockport, IL

Ask About the Following Three Procedures

Has your nose detected a musty odor? Has your establishment recently incurred a water buildup? If so, fungus could be developing, ruining your walls, ceiling or flooring. Don't rely on a household disinfectant to eliminate the problem. Mold cleanup needs to be performed by professionals, so contact a mold restoration company in Lockport, IL, to inspect the property and handle the situation. With their knowledge and specialized equipment, they can limit further contamination and restore your business to proper working condition. Ask about the following three procedures.

1. Restricting Air Circulation

Mold spores spread through air and contact, so you'll want to ensure that the impacted space is cut off from the rest of the store. Negative air chambers, for instance, seal off the section and redirect air, preventing it from entering the HVAC unit or exterior halls.

2. Drying Up the Area

Mold cleanup requires water extraction since fluid acts as a catalyst for development. Inquire about dehumidifiers. These machines suck moisture from the air and material; depending on the severity of the issue, you may need several. Allow them to run for as long as needed. Sometimes, that means days. Then, before they're removed, see that humidity levels are measured from the walls and flooring.

3. Replacing Materials

Finally, any items that experienced mold contamination need appropriate washing or removal. For example, because most cleansers, including bleach, don't penetrate or completely kill the infestation, many permanent fixtures such as flooring, drywall, and ceiling tiles need to be cut out and completely replaced. Getting rid of it is the safest choice. In addition, if documents were impacted, discuss digital scanning or sanitizing processes. Furthermore, furniture and fixtures can, at times, be saved, if the items are not porous. Surface products might be able to eradicate the microbes. The ultimate goal is to exterminate fungus to the best of your ability.
Don't neglect water damage, as it can lead to major trouble. Mold cleanup would be required to provide a sanitary and safe working environment. Once treatment has occurred, your establishment can reopen, providing services to the neighborhood.

The Benefits of the SERVPRO Claims Inventory System

1/23/2020 (Permalink)

The Benefits of the SERVPRO Claims Inventory System

When a serious emergency sends insurance agents scrambling to complete the claims process for many affected home and business owners, any efficient resource can be helpful. The SERVPRO claims inventory system simplifies the process of filing each insurance claim in the following ways:

  • Claims are categorized with a variety of keywords, so it's easier to pull up records based on the most pertinent parameters, including the type of damage, location of the emergency, and loss amount.
  • Each file is individually reviewed for accurate results.
  • National and regional comparisons are available.
  • Response times of professionals are monitored and recorded.


How does this help? As emergency mitigation and cleanup professionals gather information and record it, an insurance agent can conveniently gather information about the damages that occurred most commonly and how much it cost to complete restoration work.

Complete Claims Quickly

Many professionals benefit from access to the claims inventory system. An agent can use the system to simplify the completion of an insurance claim by reviewing nation, regional, and local facts or use the claims inventory records to research the causes of damage. Agents may use the records to compare remediation results across the country to ensure that the insurance provider is getting the best results.

Save Time and Resources

Agents aren't the only professionals to benefit from the comprehensive information in the inventory system. Adjusters and managers of the insurance company may also refer to the information when communicating with clients and other service providers. Ultimately, the claims process can be completed within a shorter time frame, satisfying clients and saving the insurance company money and resources.

Improve Customer Satisfaction

Home and business owners may be frustrated as they wait for each relevant insurance claim to be finished. When professionals take advantage of the SERVPRO claims inventory system, it may be possible to provide faster, improved services to the residential and commercial customers in Lemont, IL.

Power Outages During Storms

11/21/2019 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Emergency Ready Profile

10/17/2019 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today and set up your ERP!

Types of Water Damages

10/16/2019 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
  • Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
  • Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

Tips After a Fire

10/15/2019 (Permalink)

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Lockport / Lemont / Homer Glen.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

What to Expect When You Call SERVPRO of Lockport / Lemont / Homer Glen

9/12/2019 (Permalink)

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

Smoke Webs

9/4/2019 (Permalink)

Actual Smoke Webs

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Call SERVPRO of Lockport / Lemont / Homer Glen (708) 301-4200

Water Issues Business Run Into

9/3/2019 (Permalink)

Common Water Issues for Businesses

For a commercial property owner in Lockport / Lemont / Homer Glen, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

How Technology Impacts Water Damage Restoration

9/3/2019 (Permalink)

Like everything in life, things change and processes get redeveloped to make things quicker, more efficient and with the end result in mind. This blog is going to talk about the various technologies that are used in water damage cleanup.

One such technology that is relatively new to the restoration industry is the use of drones to determine where water damage resides. Drones can find water damage in areas where it is deemed unsafe to roam into. With this access, the drone can also take pictures from angles that are not possible by a crew member and helps the insurance company to value out and determine what areas can be removed and what areas can be dried and or salvaged.

Another technological innovation within restoration is thermal imaging. This along with moisture readings can help to ensure that the structure can maintain a strong integrity after a water loss and keep the materials in line with the environmental conditions surrounding the material. 

In the event of water damage in the Lockport, Lemont , Homer Glen area, you can call your local SERVPRO experts at (708) 301-4200.