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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Flood Cleanup Expectations

4/20/2020 (Permalink)

Ready for whatever written on a graphic of lightning. While flood cleanup may have additional cleaning requirements, the right help can get your home back to “Like it never even happened.”

The aftermath of a flood in Lockport, IL, is often overwhelming. When it’s time to start the cleanup, it can seem like an impossible task. Along with additional cleaning requirements, staying safe, filing a claim and much more can quickly cause additional headaches. Luckily, there are water remediation and flood restoration providers that can make the process go more smoothly. While waiting for help, the cleanup process can begin but requires a safety-first mindset.

Before the Cleanup
The mess left behind makes it hard not want to start the flood clean process as quickly as possible. Before jumping in, it is important to do the following:

Wait to enter your home until it is deemed structurally sound.
Once safe do to do so, wear protective clothing before entering.
Ensure gas and electricity are shut off.
For insurance purposes, take photos or a video of the damage.
Work with your insurer before starting any cleanup.

Cleanup Expectations
A flood is not normal water damage. It can contain sewage, debris and other harmful contaminants, which means additional cleaning requirements.

Along with cleaning up the mess, a strong flood disinfectant is needed to prevent potential microorganisms from causing issues. Anything that has come in contact with flood water needs to be cleaned and disinfected. Keep the following in mind as you begin the cleanup process:

1. Rugs, bedding, furniture, clothing and other similar items will need to be moved outdoors to dry and prevent the growth of mold and mildew.
2. Kitchenware will need to be disinfected, and cupboards and counter will need a thorough cleaning.
3. A mattress that has come in contact with floodwaters should be tossed.
4. Portions of plaster, paneling and wallboards will need to be replaced, at a minimum to where the floodwaters rose.
5. Depending on the type of insulation used in the home, it may need to be replaced.
6. Floors and carpeting will require professional cleaning. A wet subfloor could take months to completely dry. Increasing airflow circulation can help things dry out faster.

While flood cleanup may have additional cleaning requirements, the right help can get your home back to “Like it never even happened.”

3 Post-Fire Security Solutions

4/19/2020 (Permalink)

The protective tarpaulin on the roof flutters at the storm with rain. The tarp covers the roof of the old house in the recons Tarp over a damaged roof in Homer Glen, IL

Three Ways To Secure A Damaged Building

Fires cause costly damage and inconvenience the owners of commercial properties. While general property insurance policies cover most of the expenses associated with cleaning and restoring fire damage, this coverage may not extend to secondary damage that can be prevented by securing the premises. Here are three ways to secure a damaged building in Homer Glen, IL.

1. Board Up Entry Points
Trespassers pose the greatest security risk to a building following a fire. Whether these individuals are looting or simply want to survey the damage, their presence poses a liability risk to owners and may increase damage and losses. The best way to restrict entry is to arrange for mitigation professionals to board up doors, broken windows and damaged walls after a fire has been extinguished.

2. Install Security Fencing
Fencing off the location of a fire is another way to restrict access. Security fencing should be installed in a timely manner and remain in place until fire cleanup and restoration are complete. A general commercial property insurance policy may be able to assist property owners with mitigation measures intended to enhance the security of a structure that has fire damage.

3. Tarp Over a Damaged Roof
Animals, debris and precipitation can all enter the site of a recent fire through holes in the roof. A mitigation service can install durable tarping over roof damage that will last until repairs take place. Tarps can also keep out additional water damage that insurance may not cover and which can intensify fire and smoke damage.
Prevent unauthorized entry into the location of a fire by arranging for boarding up, tarping and fencing services. Any access or exposure can intensify damage and may not be covered by insurance. Taking appropriate mitigation measures in a timely fashion may make it easier to settle a fire damage claim for a commercial property in Homer Glen, IL.

Commercial Buildings May Require a Security Fence After a Fire

4/7/2020 (Permalink)

Fire alarm on wall. Suffering a fire at your business in Lemont, IL, is a dreadful event.

Suffering a fire at your business in Lemont, IL, is a dreadful event. It’s not enough that it shuts down operations and causes serious or even catastrophic damage – there’s the aftermath to face. At this point, the building needs to be protected from further damage, including

Shutting off utilities, such as water, gas, and electricity.
Tarping and boarding the structure to block out the weather.
Erecting a security fence around the building.

Disconnect Utilities ASAP
Make sure every damaged area has all utilities turned off. A gas leak is the last thing you need now! Water and electric lines should also be disconnected. If you can shut them off to only the damaged portions, do so; otherwise, they must be turned off for the entire business. Once the area has been inspected by qualified technicians, hopefully, you can return service to undamaged areas.

Cover Exposed Building Areas
To prevent further water damage, all exposed portions of a commercial building that are supposed to be water-tight need to be tarped or boarded up quickly. This should always be done by a licensed fire damage restoration company that knows how to keep out the elements. They can also inspect for hidden smoke damage and help get the insurance claim process started.

Create a Protective Security Fence
Not only will fencing keep out the idly curious and potential thieves, but it’ll also prevent them from being injured on your property. While you won’t usually be held responsible for accidental fires, you are expected to take standard measures to keep the public (and your employees) safe. Also, many insurance companies won’t cover further damage if you don’t utilize basic safety procedures.

A temporary security fence – in some cases as simple as a plastic construction-style barrier – is often satisfactory for the job. This can be quickly erected and is usually a bright orange for high visibility. Other circumstances may require a more durable fence and barricades. Your fire cleanup company can help you understand local requirements in Lemont, IL, and get the right fence installed rapidly.

Steps You Can Take To Prepare Your Company for a Flood

4/3/2020 (Permalink)

Close Up Of Man Carrying Sofa As He Moves Into New Home Move office items to a location that's out of the way

Here Are 4 Steps You Should Know About

When your Palos Park, IL, company experiences a storm, you may be worried about flooding. Fortunately, there are a few things you can do to mitigate damage before the storm arrives. Here are four steps you should know about.

1. Back Up Data

Any time you think you may have a storm coming it’s important to back up any data you may have. This will help prevent the loss of important files even if your electronic devices suffer storm damage. Many companies like to have a remote server or an online storage space for this purpose.

2. Move Furniture

You can avoid flood damage to office items by moving them to a location that’s out of the way of the most likely path of the water. This can involve moving furniture to a higher level in the building, or to the center-most room, closing doors between the items and possible water.

3. Create Water Barriers

Another way to mitigate damage from flooding is to create water barriers. There are a number of ways to do this from sandbags to collapsible barriers. They should be set up around doors, window wells and other areas where water could get in, and placed in a way that direct the water flow away from the building.

4. Know Who To Call

It’s important to know who to call for a storm restoration beforehand and having that number ready can help save you valuable time on repairs. Many times your insurance provider will have a preferred restoration vendor who can handle a number of cleanup and repair types, including water damage and mold.

If you’re trying to mitigate storm flooding at your business, these four steps may help. Back up data, move furniture out of areas that are most likely to flood, create water barriers, and have the number of a restoration service on file. Preparing beforehand can help protect your company when the storm hits.

3 Reasons To Test for Mold in Your Home

3/25/2020 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in a New Lenox, IL property

Reasons To Get A Professional Mold Assessment

No homeowner wants to see mold growth in the house. A mold kit from the local hardware store in New Lenox, IL, may seem like the logical step after you smell a musty odor in your home. There are many reasons to get a professional mold assessment, though.

1. Accuracy

A test done by an environmental hygienist or certified mold specialist is going to tell you a lot more than a home test kit. A mold test that you conduct yourself will show that there is mold in your home simply because spores are present in the air. A professional assessment, however, can tell you if you have black mold or some other species, the concentration of the mold and where it is located. This information is vital to mold remediation experts as they work to mitigate the mold damage in your home.

2. Air Quality

A professional mold assessment can also help you monitor the air quality in your home. It not only tells you what kind of mold is present but also the spore count. You can use this data to decide whether you need to hire mitigation services to purify the air in your home.

3. Remediation Test

An initial test for mold or mildew lets you know whether or not you need remediation. After the mold cleanup process is finished, however, how do you know it worked? Mold experts will often test a second time to make sure that the mold growth is gone. A post-test for mold growth can confirm whether the mold problem has been thoroughly dealt with or your home needs further mitigation.
If you suspect you have mold in your home, you need a mold assessment. Rather than depending on a home test that you conduct yourself with a kit, it makes more sense to hire a certified professional to perform the test.

What to Do After A Fire

3/12/2020 (Permalink)

Flames coming out from a gas burner Call SERVPRO of Lockport / Lemont / Homer Glen if you have a fire damage.

What You Can Do Until Help Arrives

Should a fire occur in your home or business, here are some helpful tips you can use to help limit the damage until SERVPRO of Lockport/Lemont/Homer Glen arrives:

Do's

  • Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
  • Place dry, colorfast towels on carpeted traffic areas to prevent more soiling.
  • Wipe soot from chrome trim, then protect with a light coating of lubricant.

Don'ts

  • Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Lockport/Lemont/Homer Glen
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting with a SERVPRO of Lockport/Lemont/Homer Glen professional.
  • Do not attempt to clean any electrical equipment or appliances that may have been close to fire or water without consulting a repair service.

5 Storm Preparation Tips for Your Business

3/6/2020 (Permalink)

Hard drive connected to computer It’s also a good idea to back up any important electronic data

Five Steps You May Want To Consider Implementing at Your Company

Before the storm arrives at your Bolingbrook, IL, business bringing flood water you may be able to take a few mitigation steps to help prevent large scale damage. Here are five steps you may want to consider implementing at your company.

1. Keep an Eye on the Weather

One of the first steps you can take is to keep an eye on your local weather. This will allow you to know when a storm is coming and prepare ahead of time. Such measures may include protecting the structure, or backing up data.

2. Trim Back Branches

During a storm, old branches from nearby trees may come loose and crash into the structure causing a flooded building. It’s a good idea to keep the landscaping trimmed to help prevent this potential problem.

3. Back Up Data

It’s also a good idea to back up any important electronic data in case flood water gets inside the building. You may choose to have external storage devices which can be moved to a safe location, or an online server.

4. Protect At Risk Areas

Protecting at risk areas around the business property can help prevent water damage. Tarp or board over any parts of the property you may be concerned over, including windows, roofing and skylights.

5. Call a Professional

If damage does occur at your place of business contacting a local storm damage restoration service may also help your company avoid additional damage. Cleaning up flooding quickly can keep it from soaking in and causing further structural or mold issues.

When dealing with flood water in your place of business it’s best to contact a restoration professional. However, before the storm arrives you can take the above steps to help protect the property. Remember to watch the weather, take care of the landscaping, back up important data, and protect any at risk areas.

Homeowner’s Insurance Usually Exempts Two Types of Fire Damage Claims

2/25/2020 (Permalink)

Home Destroyed By Fire With Caved In Roof Vacant home fire in Willow Spring, IL

Homeowner’s Insurance Usually Exempts Two Types of Fire Damage Claims

Having homeowner’s insurance in Willow Spring, IL is not only recommended by all the experts, it’s also a little piece of mind in a complicated world. When a home fire happens, the coverage is often the last refuge you have while you’re watching your home go up in flames. However, insurance isn’t a panacea – two types of fire damage are specifically exempted from coverage:

  • Vacant home fires, and
  • Certain cases of arson

A Vacant Home Is an Invitation to Trouble

Most insurance companies define a vacant home as one that’s been unoccupied for at least 30 consecutive days. Leaving a home uninhabited for long periods of time increases the chances and severity of many types of structure damage.
When a house is known to be vacant, it invites squatters and vandals to make your place their own. If a pipe or roof is leaking with no one to notice it, it’ll have much longer to create havoc. And with no one to see a vacant home fire, the resulting damages are usually far in excess of a fire in an occupied home. Plus, emergency response in general prioritizes situations where there’s a threat to life, meaning that a home fire in a vacant property might have to wait during high-volume call times.

Some Instances of Arson Are Never Covered by Insurance

Intentionally set fires to an insured property are usually a crime. If anyone who is in any way connected to ownership of the property played even a small role in the crime (such as asking a friend to burn it down), that will automatically negate insurance coverage and may lead to criminal charges if the investigation find evidence of wrongdoing. If the fire had nothing to do with the insured, it will then usually be covered.
If you have any questions about your coverage, talk to a professional restoration company that’s used to dealing with insurance adjusters. They can give advice and help start the cleanup after a home fire in Willow Spring, IL.

3 Things You Should Know About Water Damage

2/11/2020 (Permalink)

Common Causes of Flooding Include

Flooding is, undoubtedly, one of the biggest challenges for homeowners in Homer Glen, IL. Sometimes, it is a result of a plumbing accident, and other times, it’s a natural event. Whatever the case, it can be surprisingly hard to see past the mess when all your furniture and other valuable stuff are drowning in flood.
Common causes of flooding include:

  • Pipe bursts
  • Heavy downpour
  • Drain backup

1. It Can Be Dangerous

Stormwater can bring all kinds of toxic chemicals into your house, not to mention the bacteria and viruses that come along with it. On top of that, flood water can also get into the electrical system, posing a severe threat to your safety.
In case of a flood, please cut off the power supply from the main switchboard as soon as possible. That will mitigate the risk of electric shock and also help save some of your electronics. Also, wear rubber boots and gloves to act as insulation from contaminated water and electricity.

2. Clean Up ASAP

The cleanup process should start right after it’s safe to enter the house. Please don’t wait for a convenient time to do it, as you risk structural damage and losing most of your stuff.
For water line issues, such as a pipe burst, the cleanup procedure can start immediately you turn off the electricity. However, it can take longer if you’re dealing with a storm flood.

3. Consider Restoration Services

Depending on the level of damage and contamination, some flooded items can be salvaged. Unfortunately, that means spending more time off your regular schedule. That’s why hiring a restoration service is a great idea. They will do all the heavy lifting and stay on-site for as long as required.
A pipe burst can potentially cost you thousands of dollars in water damage if not handled correctly. That’s why you need to consider outsourcing the job to the pros.

Understanding the Sewage Mitigation Process

1/28/2020 (Permalink)

sewage loss Sewage loss in Lemont, IL

Understanding the Sewage Mitigation Process

When a toilet floods in a public restroom of your building in Lemont, IL, the sewer damage may not be limited to just the immediate area. This is particularly true if the restroom is on an upper floor of the building. In order to make sure all the damage is repaired, sewage mitigation experts must take several steps before they can begin to rebuild the parts of your structure that are destroyed.

1. Assessment

Before the cleanup work begins, the sewage company must assess the damage. You may only be able to see the saturated floor or the stains on the ceiling underneath it, but they can investigate more thoroughly. This step enables them to give you an estimate of the cost and the timeline for the work that needs to be done.

2. Extraction

Any excess water or refuse must be removed before the affected area can be cleaned. Technicians can use industrial pumps to remove sewage from your building. This begins the drying part of the process.

3. Removal

Sewer damage is considered Category 3 water, which means it's highly contaminated. Any porous material, such as floorboards, ceiling tiles or drywall, must be removed and discarded if it has been touched by the overflow of a flooded toilet. Technicians cut out the portion that is ruined.

4. Cleanup

Once they have removed everything that can't be salvaged, the cleanup crew can start disinfecting the area. They must make sure all surfaces are clean before they start restoration to help prevent secondary damage. Once the area is clean the technicians can start rebuilding what the accident destroyed.
When your commercial property has sewer damage, the mitigation process is a little more complicated than cleaning up water damage. It doesn't just need to be dried; it must also be sanitized. Knowing what to expect can help you understand the time it takes to make sure your building is completely restored.

3 Ways To Prevent Mold From Spreading

1/23/2020 (Permalink)

Technician wearing protective gear while doing mold containment Mold containment in Lockport, IL

Ask About the Following Three Procedures

Has your nose detected a musty odor? Has your establishment recently incurred a water buildup? If so, fungus could be developing, ruining your walls, ceiling or flooring. Don't rely on a household disinfectant to eliminate the problem. Mold cleanup needs to be performed by professionals, so contact a mold restoration company in Lockport, IL, to inspect the property and handle the situation. With their knowledge and specialized equipment, they can limit further contamination and restore your business to proper working condition. Ask about the following three procedures.

1. Restricting Air Circulation

Mold spores spread through air and contact, so you'll want to ensure that the impacted space is cut off from the rest of the store. Negative air chambers, for instance, seal off the section and redirect air, preventing it from entering the HVAC unit or exterior halls.

2. Drying Up the Area

Mold cleanup requires water extraction since fluid acts as a catalyst for development. Inquire about dehumidifiers. These machines suck moisture from the air and material; depending on the severity of the issue, you may need several. Allow them to run for as long as needed. Sometimes, that means days. Then, before they're removed, see that humidity levels are measured from the walls and flooring.

3. Replacing Materials

Finally, any items that experienced mold contamination need appropriate washing or removal. For example, because most cleansers, including bleach, don't penetrate or completely kill the infestation, many permanent fixtures such as flooring, drywall, and ceiling tiles need to be cut out and completely replaced. Getting rid of it is the safest choice. In addition, if documents were impacted, discuss digital scanning or sanitizing processes. Furthermore, furniture and fixtures can, at times, be saved, if the items are not porous. Surface products might be able to eradicate the microbes. The ultimate goal is to exterminate fungus to the best of your ability.
Don't neglect water damage, as it can lead to major trouble. Mold cleanup would be required to provide a sanitary and safe working environment. Once treatment has occurred, your establishment can reopen, providing services to the neighborhood.

The Benefits of the SERVPRO Claims Inventory System

1/23/2020 (Permalink)

Claim Document. Electronic mail. Many professionals benefit from access to the claims inventory system

The Benefits of the SERVPRO Claims Inventory System

When a serious emergency sends insurance agents scrambling to complete the claims process for many affected home and business owners, any efficient resource can be helpful. The SERVPRO claims inventory system simplifies the process of filing each insurance claim in the following ways:

  • Claims are categorized with a variety of keywords, so it's easier to pull up records based on the most pertinent parameters, including the type of damage, location of the emergency, and loss amount.
  • Each file is individually reviewed for accurate results.
  • National and regional comparisons are available.
  • Response times of professionals are monitored and recorded.

How does this help? As emergency mitigation and cleanup professionals gather information and record it, an insurance agent can conveniently gather information about the damages that occurred most commonly and how much it cost to complete restoration work.

Complete Claims Quickly

Many professionals benefit from access to the claims inventory system. An agent can use the system to simplify the completion of an insurance claim by reviewing nation, regional, and local facts or use the claims inventory records to research the causes of damage. Agents may use the records to compare remediation results across the country to ensure that the insurance provider is getting the best results.

Save Time and Resources

Agents aren't the only professionals to benefit from the comprehensive information in the inventory system. Adjusters and managers of the insurance company may also refer to the information when communicating with clients and other service providers. Ultimately, the claims process can be completed within a shorter time frame, satisfying clients and saving the insurance company money and resources.

Improve Customer Satisfaction

Home and business owners may be frustrated as they wait for each relevant insurance claim to be finished. When professionals take advantage of the SERVPRO claims inventory system, it may be possible to provide faster, improved services to the residential and commercial customers in Lemont, IL.

Power Outages During Storms

11/21/2019 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Emergency Ready Profile

10/17/2019 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today and set up your ERP!

Types of Water Damages

10/16/2019 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
  • Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
  • Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

Tips After a Fire

10/15/2019 (Permalink)

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Lockport / Lemont / Homer Glen.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

What to Expect When You Call SERVPRO of Lockport / Lemont / Homer Glen

9/12/2019 (Permalink)

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

Smoke Webs

9/4/2019 (Permalink)

Actual Smoke Webs

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Call SERVPRO of Lockport / Lemont / Homer Glen (708) 301-4200

Water Issues Business Run Into

9/3/2019 (Permalink)

Common Water Issues for Businesses

For a commercial property owner in Lockport / Lemont / Homer Glen, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

How Technology Impacts Water Damage Restoration

9/3/2019 (Permalink)

Like everything in life, things change and processes get redeveloped to make things quicker, more efficient and with the end result in mind. This blog is going to talk about the various technologies that are used in water damage cleanup.

One such technology that is relatively new to the restoration industry is the use of drones to determine where water damage resides. Drones can find water damage in areas where it is deemed unsafe to roam into. With this access, the drone can also take pictures from angles that are not possible by a crew member and helps the insurance company to value out and determine what areas can be removed and what areas can be dried and or salvaged.

Another technological innovation within restoration is thermal imaging. This along with moisture readings can help to ensure that the structure can maintain a strong integrity after a water loss and keep the materials in line with the environmental conditions surrounding the material. 

In the event of water damage in the Lockport, Lemont , Homer Glen area, you can call your local SERVPRO experts at (708) 301-4200.

It Doesn't Take Long for Water to Damage Your Home or Business

9/2/2019 (Permalink)

Need Emergency Service? Call Us 24/7 – (708) 301-4200

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Lockport / Lemont / Homer Glen

SERVPRO of Lockport / Lemont / Homer Glen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

5 Tips for Broken Pipes

7/22/2019 (Permalink)

Bursting pipes can cause extensive damage in a commercial property. There are several steps you can take to limit the extent of the damage. 1. Call a Plumber Contact a plumber with an emergency work order to fix a broken pipe. If more than one person is on site, one person should make the call while the other shuts off or collects water. 2. Shut Off the Water Shutting off the flow of water to your building can limit the amount of water that can cause damage. Notify all occupants that the water is turned off. 2. Collect Water in Containers Collect as much water from bursting pipes as possible in any containers you have on hand. Once again, if more than one person is present, you should cycle out containers as each becomes full. These containers will be heavy, and a sturdy cart may help prevent strain or injury. 3. Fix Broken Pipes A plumber should resolve the source of the leak before you can start removing water and restoring the area. Continue to try to mitigate the damage until help arrives. 4. Eliminate All Standing Water Use any method available such as buckets, mops, towels, or a wet vacuum to start getting rid of standing water. You may want to call commercial damage restoration professionals with specialized equipment to pump out water. Water from a burst pipe is clean Category One water. If water leaks through building materials to another floor, it becomes contaminated Category Two water. 5. Dry the Affected Area Prevent mold or other secondary damage by completely drying the area affected by the leak. Use a dehumidifier to draw moisture out of porous or semi-porous building materials and contents. Follow these steps to deal with bursting pipes and water damage. A plumber can help stop the leak, and restoration experts can help prevent further damage. 

Home Fire Escape Plan

7/17/2019 (Permalink)

You had fire drills growing up at school, (hopefully) you have the occasional fire drill at work now that you are an adult, but do you ever have fire drills at home? Coming up with and practicing family safety drills can help to make sure your family is prepared in the event of an emergency. It is an important topic to discuss with your family, especially children.

The National Fire Protection Association has a helpful section on how to create a family fire escape plan. It includes how to draw a fire escape path for your home, how to reinforce fire safety to younger children, and tips how to stay as safe as possible during a fire.

Some of the tips include:

  • Call 911 as soon as possible, even if you think you can contain the fire
  • Know at least 2 ways out of each room
  • Have a designated outside meeting place a safe distance from the home
  • Assign “partners” for young, elderly, or family members with mobility issues
  • Close Doors behind you as you leave each room to slow the spread of smoke, heat, and fire

Your family’s safety is the first priority. After emergency services have done their job SERVPRO of Lockport / Lemont / Homer Glen will be here to help you repair, restore, and recover your belongings.

Black Flood Water Facts

7/17/2019 (Permalink)

1. It Can Contain Dangerous Chemicals Environmental experts often call contaminated water that stems from flooding Category 3, or “black water.” This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 2. It May Make You Sick Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 3. Acting Quickly Can Be Essential Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold.

Tricks to Avoid Flooding

7/16/2019 (Permalink)

It is also important to keep your building’s drains clear. Clean leaves and dirt out of gutters at least once every other month. Make sure that ditches around your property don’t become trash receptacles. Keep It Green Your landscaping can help with flood prevention. Adding plants around your building can slow the flow of floodwaters. Flower beds can be built with water reservoirs under them, giving excess rain a place to go, if necessary. Trees and other plants with extensive root systems can combat erosion, preventing mudslides and the subsequent damage to your foundation. Keep It Routine Flood cleaning experts recommend that you adhere to a consistent inspection schedule. Building codes are in place to protect both the city and the building owner from preventable damage. By noticing problems and repairing them quickly, you can protect both your building and the infrastructure that supports it. Flood prevention works best when every entity at every level works together. If you do everything you can do to protect your building and the property on which it is built, you can help the city with its emergency flood plan as well.

Duct Cleaning

7/15/2019 (Permalink)

Roto Brush

Clean air ducts are the foundation for good indoor air quality. As homeowners and business owners, you want to be able to breathe clean indoor air for your families, your guests, employees and customers. Over several years, air ducts can become contaminated with mold, fungi and bacteria, as well as dust. Running your HVAC system is only filtering whatever is in your dirty ducts throughout your home or facility. Proper cleaning with professional air duct cleaning machines and systems is the BEST way to improve indoor air quality.

At SERVPRO of Lockport / Lemont / Homer Glen, our mission is to be the premier property damage restoration contractor in the area. To do so, we are continuously training our staff and updating our procedures to stay current (and the BEST!) within our industry. 

We are VERY excited to introduce this new air duct cleaning technology to our inventory;

The Brushbeast by Rotobrush. 

It's four powerful vacuum motors, paired with it's 450 RPM 120/220V brush motor, will make short work of even the most difficult air duct cleaning job, while still remaining safe to use with any type of air duct system, including flex ducts.

This new equipment will help make our duct cleaning procedures more fast and efficient.. And your dirty ducts, "Like it never even happened."

Hire Professionals Who Understand

6/12/2019 (Permalink)

Our Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

Hire Professionals Who Understand

6/12/2019 (Permalink)

Our Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

SERVPRO Working with Clients & Adjusters

6/11/2019 (Permalink)

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Will County area, you should consider hiring this Preferred Vendor for the best results.

Is Your Business Prepared

6/3/2019 (Permalink)

SERVPRO of Lockport / Lemont / Homer Glen

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Lockport / Lemont / Homer Glen has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(815) 436-5735

As a trusted leader in the restoration industry, SERVPRO of Lockport / Lemont / Homer Glen has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

Smoke & Soot Clean-up

6/3/2019 (Permalink)

SERVPRO of Lockport/ Lemont / Homer Glen (708) 301-4200

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lockport / Lemont/ Homer Glen will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (708) 301-4200

Water Detection Tools

6/3/2019 (Permalink)

Moisture Meter

SERVPRO of Lockport / Lemont / Homer Glen knows the right tools for the job are important and understanding how to use them to dry a structure and property effectively is even more crucial.  The right tool is vital for timely mitigation and to help get the business up and running again.  

Water can damage in two ways - absorption through direct contact and absorption of moisture from the air.  SERVPRO of Lockport / Lemont / Homer Glen must understand how to alter humidity and temperature levels to produce an environment favorable for drying.

Our technicians have to locate the areas affected by water and to what extent moisture has been absorbed.  To do this they can use:

Moisture Sensors - detect moisture in carpets, baseboards and walls
Moisture Meters - determines actual moisture content of materials
Thermohygrometers - measure temperature and relative humidity which helps calculate specific humidity, dew point and vapor pressure.

All these tools help us start the process of making it "Like it never even happened."

(708) 301-4200

SERVPRO - Specializes in Document Drying

4/17/2019 (Permalink)

Documents to Dry

SERVPRO of Lockport / Lemont / Homer Glen  offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?

Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Commercial Facilities that SERVPRO of Lockport / Lemont / Homer Glen Can Service

4/17/2019 (Permalink)

SERVPRO of Lockport / Lemont / Homer Glen has serviced many different homes and facilities this year. We have done cleaning, flood cleanup and fire damage restoration for everything from Senior Living Facilities, to Campgrounds and everything else in between. 

Some examples of different structures and buildings we can clean and perform emergency cleaning procedures include:

  • Healthcare Facilities (Hospitals, Urgent Cares, Doctor Offices, Dental Offices, etc.)
  • Retail Centers and Strip Malls
  • Restaurants and Banquet Halls
  • Schools 
  • Hospitality Facilities (Hotels, Motels, Airbnbs)

Any facility that has a roof and structure we can clean and we aim to be the best restoration experience you will have. We work hard, so that you don't have to. 

If you find that you experience a flood, fire and or bio-hazard situation, call SERVPRO of Lockport / Lemont / Homer Glen at (708) 301-4200 and we will aim to make the situation within your home or business look "Like it never even happened." 

IICRC Certification: What It Is and Why It Matters for Your Restoration

4/16/2019 (Permalink)

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job. 1. Proven Knowledge In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 2. Required Training The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry. 3. Continuous Renewals Becoming a certified disaster restoration specialist in the Lockport / Lemont / Homer Glen area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday. The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.

Wireless Emergency Alerts

4/15/2019 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may be used to share;

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action
  • AMBER alerts
  • Presidential Alerts during a national emergency

A WEA will look like a text message, and typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/weato learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

Get an Idea of the Area We Serve

3/13/2019 (Permalink)

With the name “SERVPRO of Lockport / Lemont / Homer Glen,” you might think we only serve Lockport, Lemont and Homer Glen…BUT that is NOT the case.

Our team is able to go far and wide to help you recover from water, fire, mold and biohazard damage.

Let us paint a picture of our service area:

We cover area also includes (and is NOT limited to) Romeoville, Palos Park and areas of Orland Park.

If you’re in a different location and need help, but you’re unsure if we can serve you, give our office a call at (708) 301-4200 to find out. If we can’t help you, we will gladly refer you to a different, local SERVPRO franchise that can!

SERVPRO franchises are all locally owned and staffed, but have the backing of that strong, national, corporate brand. When disaster strikes, SERVPRO is ready to make it “Like it never even happened.”

Preparing for Bad Weather

3/6/2019 (Permalink)

Business owners control many things, but weather isn’t one of them. Be it a snow storm, heavy rain or flooding, sooner or later, bad weather is bound to cause an inevitable hiccup in your business. Are you ready? The time to prepare is not when the forecast predicts a hurricane. Check out these ways to prepare your business for bad weather in Lockport / Lemont / Homer Glen long before it shows up.

Create a Bad Weather Plan

Surprisingly, while business owners make a written plan for many things, weather isn’t always one of the. But bad weather can create a perfect storm of issues, from pipe burst issues to logistical problems. Before those worst cases scenarios become realities, come up with a plan for how to operate in bad weather. It should cover

  • Who will communicate with employees in a weather crisis
  • Evacuation or shelter in place plans
  • What the overall business weather policy is Form Evacuation Plans

There are times when weather poses immediate danger. One example is if a snow storm leads to a fallen tree or debris that damages part of your facility. Having a plan for leaving the building is ideal for such scenarios. Outline the route employees should take to safety and appropriate maps to ensure everyone knows how to get out.  Protect Your Building After your employees, protecting your building is the next priority. Invest in backup generators to keep critical devices running and safe while you’re out of the office for bad weather. If flooding is expected, gather sandbags for doors and windows and consider moving furniture and electrical equipment to higher levels to prevent water damage. Whether your business is devastated or merely derailed by a snow storm or other bad weather depends a lot on how well you prepare. Use these tips as a starting point for facing bad weather and storm damage with ease.

Sump Pumps & Storms

3/1/2019 (Permalink)

If you have a sump pump, most the time you don't realize how important it is until it stops working.  Power outages, failure and a sump pump that cannot handle the capacity are common problems.  Another is knowing how old is your sump pump?? Avoid potential problems by doing routine inspections or replacing your old sump pump. Usually sump pumps should be replaced every 5 years or according to manufacturers guidelines and each year the sump, switch and float should be inspected as well.  Pay attention to how often the sump pump is running and if it runs regularly or there is a higher water table, consider a sump pump with higher horsepower.  

Another way to increase the pump's efficiency and prolong life is to clean your sump pit, remove any dirt, sand, gravel and other debris routinely. Ensure that the discharge line opening is free of obstructions so that water can be pumped through the line and out of your basement or crawlspace and also be aware in the winter the discharge line may freeze bringing the water back into your house.  Regular checks can make sure you don't ever get surprised by your sump pump!

Containment Barrier

2/28/2019 (Permalink)

Containment

With mold remediation, there are a few things that have to be done but one of the most important things is called containment.  Our technicians make a sealed off section with plastic around the area to be remediated in order to prevent mold spores from traveling to other places.  In this sealed off area the demolition and the removing of affected material begins. During the demo, mold spores will be in the air so an air scrubber is run during and after the whole process to ensure that no renegade mold spores survive.  Any affected materials are put in a sealed bag to be removed and disposed of and technicians have to be vacuumed to be sure no mold spores exit containment with them.  After the job is done, containment is broken down and disposed of properly. SERVPRO of Lockport / Lemont / Homer Glen is there to do it safely.

Tips on Kitchen Fires

2/28/2019 (Permalink)

Kitchen Fire

Kitchen Fires: Four Risk Factors

While every home should have a smoke detector in the kitchen, there are several other tips for keeping your home and yourself safe when cooking. From rolling up your sleeves and tying back your hair to keeping flammable materials, like paper towel and dish towels, away from the stove, cooking safety is essential when it comes to fire prevention. However, many homeowners can be complacent about the following four risk factors.

1. Appliances  Fire Damage is devastating, but the fact that so many fires are caused by faulty or mishandled appliances is shocking. Appliances, if not maintained, are a leading cause of home fires. Be sure to service all your appliances properly. Additionally, unplug small countertop appliances as they draw electricity even when not in use, which can lead to overheating.

2. Too Much Oil or Grease One of the most overlooked cooking tips is to use less oil and grease. In cooking, a little goes a long way when it comes to these two substances. Using too much of either can lead to grease fires which, if left unattended, can get out of hand quickly. It is important to remember not to throw water on a grease fire because it will only splash the pan and cause the fire to spread, instead use salt or baking soda. 

3. Spills Another common cause of many kitchen fires is a dirty stove or oven. Always wipe up spills immediately and clean cooktops after use. Leftover grease, oil or food can ignite on the burner, causing a fire. This is another reason why it is essential to keep an eye on food as it cooks because these types of fires require a quick response, or they can spread quickly. Unfortunately, while the kitchen is the heart of the home, it is also the most likely place for fires to begin. The above tips offer several suggestions for helping you maintain a safe and fire-free home.

SERVPRO of Lockport / Lemont / Homer Glen - (708)301-4200

Hire Professionals Who Understand

2/28/2019 (Permalink)

Our Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

SERVPRO of Lockport / Lemont / Homer Glen - Reconstruction Services

2/23/2019 (Permalink)

Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Lockport / Lemont / Homer Glen can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Lockport / Lemont / Homer Glen can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing
  • Roofing Services

Broken Pipes, Happy Customers!

2/21/2019 (Permalink)

From 50 degrees to -50 degrees, from snow, to ice, to rain, this winter has been a roller coaster of weather for the Joliet area. SERVPRO of Lockport/Lemont/Homer Glen did their very best in helping as many people as possible with their broken pipes due to the frigid temperatures we were experiencing. Below are actual quotes from customers that we helped put their lives back to normal.

"Very polite and professional." - Jorge C.

"Excellent service, professional." - Anne C.

"Keep on with the professionalism. Thanks for making this easy for us. Good job!" - Agata R.

"The process went much smoother than we anticipated. SERVPRO was very understanding and considerate of our situation. My husband uses a walker and they always made sure the fans were placed so that they were not in my husband's way." - Kathleen U.

"They worked hard and did a great job!" - Marian S.

Comments like these are what keep us committed to do the best job possible for all of our customers. We will be there for you. SERVPRO of Lockport/Lemont/Homer Glen 708-301-4200.

SERVPRO of Lockport/Lemont/Homer Glen is an Esporta Certified Operator

2/8/2019 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen is an Esporta certified operator.  

We are capable of restoring over 90% of the soft contents in a house, and over 85% of the soft contents what were previously considered non-restorable when using the traditional cleaning methods.  

Types of damage and contamination we can restore:

  • Category 1,2,and 3 water damage
  • Heavy smoke and soot
  • Mold
  • Bio waste contaminated goods.

Third party independent laboratory testing has verified that the Esporta Wash System restores contaminated items to food grade clean by removing 99% of both organic and inorganic contaminants.

By utilizing the Esporta Wash System we provide you with a simpler and faster claim settlement process, as well as restoring your soft goods with sentimental value.

SERVPRO of Lockport/Lemont/Homer Glen prides itself on having advanced technology to ease the claims process for both the insured and the insurance company. 

"Stormy Weather"

1/16/2019 (Permalink)

The tornado removed the entire outer wall with out touching the content and even a cross remains on the wall.

June 22, 2015 is a date that the residents of Coal City, Illinois will never forget. An EF-3 tornado, with winds estimated at 160 miler per hour ripped through the town causing wide spread devastation to the community. SERVPRO of Lockport/Lemont/Homer Glen was called in to assist with the damages. We were given the opportunity to help families try to get their lives back to some kind of order considering what they had just been through. When a disaster hits, it is not always about the property damage but also about being compassionate and caring of each individual affected by it.

"During a difficult time, SERVPRO was respectful, helpful, professional, and made a horrible situation better." - Kristin C.

"At a difficult time in our lives, SERVPRO was caring, supportive, and attentive, thank you!" - Lance C.

It is comments like these that make us proud to be the company we are today: from taking care of all their personal belongings and content, to cleaning and rebuilding the damage done to their homes and properties. 

Our highly trained professionals are available 24/7, 365 days a year, to handle any disaster from beginning to end and make it "Like it never even happened." If ever the need arises, call 708-301-4200.

Disasters Happen

1/15/2019 (Permalink)

When you are a business owner, insurer or property manager, you can have the opportunity to be a leader in your community by setting an example for your employees and customers.

Join your community in preparing for all types of emergencies and disasters. It is important that your entire community as a whole is prepared. Disasters happen and not only devastate individuals and neighborhoods, but entire communities including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. We must all work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready. At Ready.gov/business, businesses can find information on how to be better prepared. You can also contact SERVPRO of Lockport/ Lemont/ Homer Glen at 708-301-4200 for information on the Emergency READY Program.

Power to the People

1/9/2019 (Permalink)

December and January are peak months for electrical fires due to holiday decorations and the usage of space heaters, however; with the increase in electronics per household, such as computers, wide screen televisions, and video and gaming systems, circuit overloads can happen at any time.

Electrical circuits in your home or businesses are designed to take a limited amount of electricity. Overloads occur when you draw more electricity than a circuit can handle. Overloaded outlets and circuits carry too much electricity which generates heat in undetectable amounts. The heat causes wear and tear on the internal wiring system and can start a fire. All wiring systems have circuit breakers or fuses to disconnect power when circuits become overloaded, however; an improperly sized fuse or breaker can cancel this built in safety feature.

Signs of overloaded circuits are:

1-Buzzing from outlets or switches.

2-Outlet or switch covers that are warm to touch.

3-Burning odors from outlets or switches.

4-Scorched plugs or outlets.

5-Power tools, appliances, or electronics that seem to lack sufficient power.

Prevention is the best way to eliminate an electrical fire to your home or business. You can never be too careful when it comes to the safety of your family, pets or customers. If you feel you may have circuit problems or want to check your electrical system before a problem occurs, remember to call a reliable licensed electrician and if a fire should occur, know that SERVPRO of Lockport/Lemont/Homer Glen is there to get your life back in order and make it “Like it never even happened.” Call 707-301-4200.

Tips for Thawing a Frozen Water Pipe

1/8/2019 (Permalink)

It is very important to thaw a frozen water pipe as quickly as possible, however: it is equally important to thaw the pipe correctly to avoid it from bursting and causing a flood. After locating the frozen pipe:

  • Open both the hot and cold faucet handles to help alleviate the pressure in the pipe and allow the water to escape once thawed.
  • Begin thawing the pipe closest to the faucet and work your way down which will help to ensure that the melting ice is able to escape through the faucet.
  • Several ways of thawing an exposed pipe is to use a hairdryer, heat lamp, portable space heater of hot wet towels. Never use an open flame and always remember to use the electrical devices according to safety regulations.

If the pipe has broken, turn off the water at the main shutoff valve which is usually near the water meter or the water main that enters the house. Call a licensed plumber as soon as possible to repair the broken pipe. If you feel you do not want to take a chance trying to thaw the frozen pipe, he can assist you with that also. If a water cleanup is needed, call SERVPRO of Lockport Lemont/Homer Glen at 708-301-4200.

Be Ready in 2019

1/8/2019 (Permalink)

Each new year brings new beginnings , new opportunities and unfortunately new disasters. The time to prepare for a disaster is now. Make a resolution that helps protect you or your business and allows us to make any disaster “Like it never even happened.  Unexpected disasters like tornadoes, river floods, flash floods and even water main breaks can disrupt your life without warning.  There are many ways to get involved especially before a disaster happens. Get involved as a community and participate in programs and activities to make your families, your homes and your businesses safer.  The formula for making a safer homeland consists of volunteers, a trained and informed public, and a SERVPRO that is there for you 24 hours a day, 7 days a week and that is SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

4 Signs of Frozen Water Pipes

12/14/2018 (Permalink)

Here we go again, another cold winter reeking havoc on your water pipes. How do you know your pipes are frozen? Below are a couple of signs to watch for:

  • Pipes will only freeze when it is cold enough outside to do so. When the temperature falls to 32 degrees Fahrenheit or lower, it is time to take precautions to prevent vulnerable pipes from freezing.
  •  If you turn on your faucet and only a small trickle or no water at all is coming out, the water pipe leading to the faucet may be frozen.
  • For pipes that can be seen, such as those under a sink; you may be able to see frost on the exterior of the pipe before you even turn the faucet on.
  • An odd smell coming from a faucet or drain can also mean that a pipe is partially or completely blocked. The only way the odor can escape is back up in the direction of your home.

Once you suspect or know you have a frozen water pipe, it is very important to act quickly to thaw the frozen pipe before it has a chance to burst and cause extensive damage to your home. If you cannot thaw the pipe or are unaware of where the frozen pipe is located, call a licensed plumber to assist with the situation.

If a pipe should burst, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and we will send our trained SERVPRO Professionals to make it "Like it never even happened."

How To Choose the Right Restoration Company

12/14/2018 (Permalink)

Disasters are devastating. Whether caused by fire or water, whether big or small, they can turn your world upside down in a matter of minutes.  Even the strongest of us can feel helpless, not knowing where to turn to get the best help possible; but fortunately for you, SERVPRO of Lockport Lemont/Homer Glen is nearby and is ready to help 24/7.

But why SERVPRO? After all, there are other companies who make the same claims.  Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon the best surgeon possible with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better. We offer a full line of construction and rebuild services so we are able to handle your disaster from beginning to end and make it "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Lockport/Lemont/Homer Glen, Illinois:

  1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, biohazard and mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
  2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Lockport/Lemont Homer Glen to restore your property quickly, reliably, and more effectively.
  3. Experience – SERVPRO is very reputable. They started over 50 years ago and currently have over 1,700 franchises nationwide. Your very own SERVPRO of Lockport/Lemont/Homer Glen is proud to have been in business for itself for 13 years! The extensive knowledge we’ve gained during that time makes us the go-to-disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a restoration company, however if you are; give us a call and we’ll make it as easy as possible for you. Call 708-301-4200.

Holiday Decorating Tips To Keep Your Property Safe

12/13/2018 (Permalink)

The holidays are here and it is time to celebrate by getting in the holiday spirit with decorating your property. As holiday decorations can bring loads of happiness and cheer, they can also bring costly disasters if not done safely. A few tips to remember to keep your property safe and keep the holiday spirit going are:

Ensure that you keep all your walkways free from obstructions and make sure that no Christmas trees or holiday lights block any doorways or exists.

Adding a few strands of holiday lights around can be a festive way to brighten your property, however; it is important to inspect all electrical cords and lights for frayed or loose wires and avoid overloading electrical outlets.

Choose decorations that are made of fire retardant materials.

Avoid using decorations that have an open flame and never hang decorations from fire sprinklers.

Some of you may think, who in their right mind would not realize some of these suggestions, but each year approximately 1,300 people are treated in hospital emergency rooms for injuries related to improper installation and use of holiday decorations and lighting. Christmas tree related fires cost an average of $20 million in property loss and damage each year.

Keep your property festive and safe and know that SERVPRO of Lockport/Lemont/Homer Glen is there for you 24/7 even during the holiday season if needed. Call 708-301-4200.

"Baby it's Cold Outside!"

12/13/2018 (Permalink)

Once again the cold weather is upon us and in an effort to stay cozy and warm, people turn to alternative heat sources such as fireplaces, wood burning stoves and portable heaters to provide that warmth. Heating is the second leading cause of home fire deaths making it important to review ways to reduce the risk of a heating-related fire.

Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.

Use heating equipment that has the label of a recognized testing laboratory.

Keep flammable objects at least three feet away from heating equipment.

Plug space heaters directly into outlets. Do not use extension cords or power strips.

When using fuel-burning heaters, use only the type of fuel specified by the manufacturer.

Never use kitchen stove burners to provide heat, they were made for cooking only.

Install and maintain carbon monoxide and smoke alarms inside your home. Test alarms monthly.

Stay warm and be safe. Start the New Year out the right way and if needed, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Faster to Any Size Disaster

12/13/2018 (Permalink)

Being an industry leader with more than 1,400 franchises strong in cleanup and restoration, SERVPRO is equipped to handle any cleanup or restoration job no matter how large or small. With SERVPRO's Storm Response TeamSERVPRO of Lockport/Lemont/Homer Glen has access to vast resources at its disposal to help with any situation.

When a natural disaster sweeps through a region, whether it's a wildfire, blizzard, flood, tornado or hurricane; SERVPRO of Lockport/Lemont/Homer Glen Franchise Professionals knows your family can't afford to wait for your home to be restored to preloss condition. Every hour of unmitigated damage can cause more damage to your home or business and more stress and trauma to you or your family.

When disaster strikes, you need help, and you need it now. If the unthinkable happens and a natural disaster strikes your area, you can be sure SERVPRO of Lockport/Lemont/Homer Glen will be there, working to make it "Like it never even happened. Call 708-301-4200.

Biohazard Cleanups Need a Specialist

11/15/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Lockport / Lemont / Homer Glen offers fast, reliable biohazard and crime scene cleanup and restoration services to both residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health issues for building occupants, employees, customers and owners. A failure to properly handle and safely remove hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Lockport/Lemont/Homer Glen professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and businesses. Our biohazard professionals have had special training to help with the following:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

If you or your business is in need of a biohazard cleanup, give SERVPRO of Lockport / Lemont/ Homer Glen a call at 708-301-4200.

Tips to Prepare Your Home for Winter Ice Storms

11/14/2018 (Permalink)

Winter is once again coming and along with it comes one of your home's worst enemies; ice dams. Ice dams are continuous chunks of ice that form along the edges of your roof. During the warmer parts of a winter day, water melting off the roof pools behind the ice and then seeps back up under the shingles; causing damage to the interior of your home. To try and prevent ice dams, you have a few options:

  • Make sure all gutters and downspouts are cleared of trapped leaves and debris.
  • Being very careful, try to remove the snow off your roof after a heavy snowfall with a snow rake or call in a professional who can provide that type of service. Usually this can only be done on a single story home.
  • Make sure that your attic is properly insulated and vented. Building codes require 12' to 14" of insulation.
  • The next time you re-roof, run a special adhesive ice-and-water barrier 3" to 6" up the roof from the edge. It can be rather expensive but can save you money in the long run.
  • Have heat cables installed on the edge of your roof where ice usually dams up.

As hard as we try to control some of the things that mother nature throws at us, it doesn't always work out. If you suspect you may have damage to your home due to ice damming or any other cause, give SERVPRO of Lockport/Lemont/ Homer Glen at 708-301-4200 and we will send our trained professionals to help you with your problem.

How to Prevent Your Pipes From Freezing

11/14/2018 (Permalink)

A water pipe burst due to no heat on while homeowner was gone and caused damage and mold through entire house.

As temperatures plummet, the risk of your pipes freezing and bursting goes up. Burst pipes are one of the most common causes of property damage and can cause thousands of dollars in water damage according to the Insurance Institute for Business and Home Safety. With the costs of utilities going up these days, water and heat conservation is at the top of everyones list, however; think about the cost to repair your home if a pipe should burst.

The pipes most at risk are those located in unheated interior spaces such as basements, attics, and garages and especially pipes running through cabinets and exterior walls.

Here are some steps to take to prevent frozen pipes:

  • Installing pipe insulation (about .50 per linear foot) to vulnerable pipes.
  • Keep garage doors closed especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warm air to circulate around the pipes.
  • Let the cold water drip from the faucet, even a trickle can prevent the pipe from freezing.
  • Keep the thermostat set to the same temperature during the day and night.
  • If you are planning to be away during cold weather, leave the heat on in your home no lower than 55 degrees.
  • For long term, add insulation to attics, basements and crawl spaces to maintain warmer temperatures. Also seal cracks to prevent drafts.

Following up on a couple of these tips could mean the difference between dollars and thousands of dollars. If you have an issue with a leaky or burst pipe, call SERVPRO of Lockport / Lemont / Homer Glen at 708-301-4200. We are there for you 24/7.  Let us make it "Like it never even happened".

Turkey Frying Safety Tips

11/13/2018 (Permalink)

If you plan to deep fry your holiday bird, be sure you know how to safely use the fryer, and take these precautions to protect yourself, your guests and your home.

  • Fryers should always be used outdoors on a solid level surface a safe distance from buildings and flammable materials.
  • Never use a fryer on wooden deck or enclosed space.
  • Purchase a fryer with temperature controls and watch the oil temperature carefully.
  • Make sure the bird is completely thawed before it is placed in the fryer.
  • Do not overfill the fryer. 
  • Choose a bird no heavier than 12 lbs.
  • Never leave a fryer unattended.
  • Never let children or pets near the fryer.
  • Use well insulated pot holders or oven mitts and wear long sleeves and safety goggles to protect from splatter.
  • Keep an all-purpose fire extinguisher nearby.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.

By following the above tips, you can have a safe and enjoyable Thanksgiving. Everyone at SERVPRO of Lockport/Lemont/Homer Glen would like to wish you and your family a "HAPPY THANKSGIVING".

Mold vs. Mildew?

10/19/2018 (Permalink)

Mold and mildew both have a few matching characteristics. Both thrive on moist, warm areas and can grow on a multitude of surfaces, from food, to your shower to a sheet of paper, and of course they are both two types of fungi that no homeowner likes to see in their home.

However; mold and mildew also have striking differences when it comes to size, color a and texture

Mildew is a surface fungi that can easily be identified as a patch of gray or white fungus that is on the surface of a moist area. Mildew can be easily treated with a store bought cleaner and scrub brush.

Mold, on the other hand, can be black or green and is often the result of a much larger infestation. This type of fungus can appear as almost fuzzy and even slimy in nature. Toxic molds can be harmful to both humans and  ecosystems. 

The key to treating mold and mildew is to remove it as soon as possible before it has a chance to do permanent damage to your home. 

If you think you may has a mold issue, call the  mold removal professionals at SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Document Restoration

10/19/2018 (Permalink)

SERVPRO of Lockport/Lemon/Homer knows timely mitigation is the key to reducing severity and recovery of damaged items especially when it comes to paper goods. Water or smoke damaged paper can deteriorate rapidly.  Without proper handling, valuable files and irreplaceable documents could be lost forever.

Let SERVPRO'S Document Restoration Team help you recover your damaged paper goods before it's too late. Our technicians are trained to use the most advanced technology available as the Library of Congress uses to dry water damaged books.

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents. This process can recover even the most delicate items, from documents to photographs and x-rays to entire business archives. Your documents will be protected with the utmost care and privacy to keep your documents safe.

For further information, please call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Is Your Property Ready for Winter?

10/17/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not ready for it. Heavy rain, freezing temperatures, damaging winds, sleet, or snow can cause serious and costly property damage. To prevent costly damages, consider the information below:

  • Check your property for weakened and over grown tree limbs and branches. Wind, heavy rain, ice and snow can cause serious damage to both the property and individuals.
  • Roofs, water pipes and gutters should all be inspected and in good working condition to avoid ice damming which can lead to exterior and interior damage.
  • Inspect walkways and parking lots for proper drainage to avoid slippery areas.
  • Inspect water pipes to make sure they are properly insulated to avoid freezing and breaking.
  • Ask SERVPRO of Lockport/Lemont/ Homer Glen 708-301-4200 about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment of your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO of Lockport/Lemont/Homer Glen Franchise Professionals to strike back

Preparedness for Pets

10/12/2018 (Permalink)

After Hurricane Katrina it was estimated that over 15,500 animals were ultimately rescued. Of the 15,500, only 15-20% were reunited with their owners.

Pets are just as important as any family member to most people so make them part of your preparedness planning. Several things that you can do to make sure they stay safe during an emergency are:

Build a Pet Emergency Kit

  • Food - At least a three day supply in an airtight, waterproof container.
  • Water - At least a three day supply.
  • Medicines and medical records
  • Important documents - such as registration, adoption and vaccination papers.
  • First Aid Kit
  • Collar or harness with ID tag, rabies, tag and leash
  • Crate or pet carrier - Have a sturdy, safe crate or carrier in case you need to evacuate. There should be enough space for the pet to stand, lie down or turn around in.
  • Sanitation - Pet litter and litter box, newspapers, paper towels, plastic trash bags, and antibacterial wipes.
  • Picture of you and your pet together - If you become separated, the photo will help as documentation of ownership and help others to assist you.
  • Familiar items - Not only is this a traumatic time for, but also for your pet. By having some items such as treats, toys and bedding make help alleviate stress on your pet.

Most important of all is to include your pet in your evacuation plans and don't leave them behind where they can be lost or injured. It is very important to have your pet micro chipped. In the event that you do get separated from your pet, it will be much easier for the animal to be traced back to it's owner.

For more information visit ready.gov/animals and remember that SERVPRO of Lockport/ Lemont/Homer Glen 708-301-4200 knows that not only are your personal items important to you but so are your family pets. Keep them safe and be prepared!

Fires are Preventable

10/12/2018 (Permalink)

When it comes to your property, certain safety precautions can be taken to help prevent fires. below are some tips that can help you to prevent a fire.

Electrical and Appliances Safety

  • Replace frayed and old worn electrical cords on appliances. Also make sure all extension cords are in good working condition and do not run cords under rugs or furniture.
  • If an appliance has a three prong plug, use it only in a three slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off light switches that are hot to the touch and lights that flicker and have replaced by a trained professional.

Fireplaces ans Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check for damage or obstructions monthly.
  • Always use a fireplace screen heavy enough to stop a burning log from rolling out and big enough to cover the entire opening of the fireplace to catch flying embers.
  • Make sure that the fire is completely out before leaving your home or going to bed.

For more fire safety tips, visit ready.org and if a fire should occur call SERVPRO of Lockport/ Lemont/Homer Glen at 708-301-4200 and our trained professionals will make it "Like it never even happened."

What Is an Industrial Hygienist?

9/14/2018 (Permalink)

According towww.aiha.org,"Industrial Hygiene is a science and art devoted to the anticipation, recognition, evaluation, prevention, and control of those environmental factors or stresses arising in or from the workplace which may cause sickness, impaired health and well being, or significant discomfort among workers or among citizens of the community."

Industrial hygienists are described as "scientists and engineers committed to protecting the health and safety of people in the workplace and the community. They evaluate the quality of the air inside a structure. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.

SERVPRO of Lockport/Lemont/Homer Glenis able to do a visual inspection for mold, however; there are times when mold may exist but can not be seen. At that point, we would refer you to an Industrial Hygienist. Upon the results of the air sample testing, we can provide you with an estimate to remove the mold that exists in you home or business. Call 708-301-4200.

It's the Water You Don't See

9/13/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Lockport/Lemont/Homer Glen professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Lockport/Lemont/Homer Glen has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 708-301-4200.

The Do's and Dont's of Surviving a Flood

9/12/2018 (Permalink)

Flooding can happen at anytime and anywhere as a result of rain, snow coastal storms, storm surges and the overflow of dams and water systems. Just 6 inches of moving water can knock a person down and 1 foot of moving water is enough to sweep your vehicle away. Remember the following:

  • Depending on where you are and the impact and warning time of the flooding, go to a previously identified safe location.
  • If you are told to evacuate, leave immediately. Never drive around barricades that local responders have used to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn around.
  • Stay off bridges over fast moving water. Bridges can be wash away without warning.
  • If your vehicle is trapped in fast moving water, stay inside unless the water is rising inside the vehicle, then seek safety on the roof.
  • If trapped in a building, go to the highest level. Do not go into a closed attic where you may be trapped by rising floodwater. Go to the roof if necessary and signal for help.
  • Always remember to listen to authorities for information and instructions during a flood situation and return home only when they say it is safe to do so.

If a flood does strike your home or business, contact SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 for all your water restoration needs.

Fire Prevention Week October 7-13, 2018

9/12/2018 (Permalink)

This year's theme for Fire Prevention Week is "Look. Listen. Learn. Be aware-fire can happen anywhere." 

"LOOK" for places fire could start. Take a good look around your home and identify potential fire hazards and take care of them.

"LISTEN" for the sound of your smoke alarms. You could have only minutes to escape safely once the smoke alarm goes off. Go to your outside meeting place which should be a safe distance from your home and where everyone should meet.

"LEARN" two ways out of every room and make sure all doors and windows leading outside can be easily opened and are clutter free.

People need to be educated about these three basic but essential steps to reduce the likelihood of having a fire and how to escape safely in the event a fire should a occur.

For further information visit www.firepreventionweek.org and learn how to keep you and your family safe.

Unfortunately fires do occur. When fire and water damage take control of you life, we help you take it back. Call SERVPRO of Lockport/Lemont/    Homer Glen at 708-301-4200.

Make Your Business, Our Business

9/12/2018 (Permalink)

Is your business prepared? From a burst pipe in an office building to faulty wiring in an apartment complex – fire and water losses are never planned, but they do happen. SERVPRO of Lockport/Lemont/Homer Glen  professionals know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner.

 During a loss, your objective is to focus on your customers and ours is to focus on your restoration needs. Our quick response and trained professionals may help avoid revenue loss for property owners and minimize inconvenience to tenants. SERVPRO of Lockport/Lemont/Homer Glen can help you resume normal business functions quickly. We are available 24 hours a day, 365 days a year and we will work hard to restore your property and its contents to preloss condition. Call 708-301-4200.

Understanding the Water Mitigation Process

8/21/2018 (Permalink)

When water damages your property, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. A (IICRC) Institute of Inspection Cleaning & Restoration Certification Professional will be on-site to ensure your water damage is handled by completing the following steps:

  1. Inspection - A certified professional will inspect affected areas to determine the extent of the water damage and will review the inspection with you and answer any questions you may have before beginning the work. You will be asked to sign the appropriate paper work giving him permission to start the mitigation process.
  2. Emergency Services - The SERVPRO professional will take steps to help your home or business, as well as personal belongings and other content, from further damage by extracting the excess water and preparing the area for drying. They will explain the emergency services to you step by step.
  3. Monitoring - To make sure your home or business and belongings are dried to appropriate industry standards, the SERVPRO Professional will monitor the drying process. The updates as to how the drying process is going, will be communicated to you until drying is complete. 
  4. Restoration Services - SERVPRO of Lockport/Lemon/Homer Glen offers structural repairs and rebuild services. A final inspection will be done to make sure your home or business is returned to preloss condition. We will make it "Like it never even happened".

Recipe for Safety

8/21/2018 (Permalink)

Cooking Safety Tips:

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you have to leave the room for even a second, turn your stove or cooking device off.
  • When you are simmering, baking, or roasting, check the food regularly or use a timer to remind you.
  • Keep cooking areas clean and clear of combustibles such as potholders, paper towels, food packaging, etc...
  • Keep children away from cooking areas by enforcing a "kid-free zone" of at least three feet around the stove.
  • If an oven fire starts, turn off the oven and keep the door closed. If the fire does not go out, get out of the house and the fire department.

Please remember that education in prevention is the best way to keep you and your family safe. In the event there is a fire, call your local fire department and then call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 to help you with all your fire restoration needs. 

School Fire Safety Begins with Education

8/15/2018 (Permalink)

According to the National Fire Prevention Association, U.S. fire departments respond to approximately 5,690 fires at education buildings each year. That is why it is very important to stress fire safety education in our schools. Listed below are some important school safety tips to incorporate in your schools:

  • Conduct expected and unexpected monthly school fire drills having everyone participate.
  • Inspect exists regularly to ensure stairways, doors and windows are unblocked and working properly.
  • Train students on how to respond to a fire alarm during a school fire drill.
  • Know locations of the fire protection system, such as fire alarm pull stations.
  • Make sure every room is equipped with a map showing 2 exits.
  • Assign special need students with an adult or other student for extra assistance.
  • Have a predetermined location for students to meet once they exit the building and practice during a fire drill.
  • Have a roster to make sure every student is accounted for.

Let's keep our children well educated and safe, in the event that a fire should occur remember that SERVPRO of Lockport/Lemont/Homer Glen is there 24/7 to help with all your fire restoration needs. Call 708-301-4200.

Generator Safety

8/15/2018 (Permalink)

If you have a generator available for power outages during severe weather, follow some safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices in your home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can lead to full incapacitation or even death. While using a generator; if you start to feel sick, dizzy, or weak, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon dioxide.

SERVPRO of Lockport/Lemont/Homer Glem is always there to help you weather the storm. Call 708-301-4200.

So You Think You Might Have Mold?

8/14/2018 (Permalink)

Mold hidden under vinyl floor.

If you think you might have a mold problem, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. SERVPRO  professional trained in mold remediation will be available to examine the structure for any visible signs of mold and evaluate the cost of the remediation and restoration needed. In some cases, mold may not be visible but still may be present.

Additional assistance may be required by an Indoor Air Quality/Environmental Professional with specialized equipment to detect hidden mold. They evaluate the quality of the air inside a structure. Using various testing devices, they collect air and surface samples to compare the indoor spore count to the outdoor environment. We can assist you in finding an Indoor Air Quality/Environmental Professional if needed.

Whether you have had a visual or air sample test done, remember that SERVPRO of Lockport/  Lemont/Homer Glen is always there to handle your mold remediation and restoration in a professional and safe manner.

Please keep in mind that SERVPRO does not interpret insurance policies or coverage; you must consult with your insurance company to determine if you are covered or not.

Biohazard Cleanup Services

7/17/2018 (Permalink)

Recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide, Lockport/Lemont/Homer Glen professionals offer fast, reliable biohazard cleanup and restoration services to residential and commercials properties.

Exposure to biological and chemical contaminants can have serious health issues for building occupants, employees, customers and owners. Our professionals are trained to safely, effectively and discreetly remove biohazardous substances and prepare it for proper disposal according to OSHA, EPA and state and local health regulations. Our services include:

  • Bloodborne Pathogens
  • Crime Scene and Suicides
  • Infectious Diseases
  • Urine and Feces
  • Rodent Droppings
  • Vandalism
  • Extensive Hoarding
  • Sewage Backup

SERVPRO of Lockport/Lemont/Homer Glen can help turn unsafe environments into clean, safe properties and make a difficult or personal situation easier to handle. We are here for you in your time of need. Call 708-301-4200.

A Leaky Roof?

7/16/2018 (Permalink)

Finding a leak in your roof can be very difficult. Unfortunately you may not be aware of the leak until it has caused major damage to your home. This is why it is important to investigate and take care of any signs that a show up:

  • Discolored spots on the ceiling or walls.
  • Peeling paint or rotting wood around skylights.
  • Finding shingles that have come off.
  • Damaged or cracked flashing on your roof.
  • Water dripping from the ceiling after a hard rain or heavy snow has melted.
  • Formations of ice dams.
  • Musty smell in your attic.

Remember to always put safety first when checking for a leaky roof or use a professional roofing service or general contractor to help you.

Also, remember to call your insurance agent to see if your roof leak is covered by your insurance company. Insurance companies may have stipulations on the cause of the roof damage and it may not be covered.

If a leak should occur, remember that SERVPRO of Lockport/Lemont/Homer Glen is always there for you 24/7 to help with all your water restoration needs and to answer any questions you may have. Call 708-301-4200.

Does Homeowners Insurance Cover Mold Removal?

7/16/2018 (Permalink)

Don't be caught off guard after you already have a mold problem. Coverage varies from policy to policy, so read your policy carefully and if your have any questions, call your insurance agent. Some policies contain exclusions, stating they do not cover mold removal and others cover mold removal under certain circumstances. They may also cover the removal but not the testing itself.

If you think you might have a mold problem, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. A professional trained in mold remediation will examine the structure for any visible signs of mold. If mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

If a visual inspection does not reveal mold and you feel that you may still have a mold issue, we can recommend an Indoor Air Quality/Environmental Professional with specialized equipment to access the situation.

"Remember, no mold is good mold!"

After the Storm?

7/12/2018 (Permalink)

This Spring and Summer has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

  • Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
  • Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
  • Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
  • Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
  • If your home is out of electrical power, use extra caution when using candles for light.
  • Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Please remember to keep you and your family safe and remember that SERVPRO of Lockport/Lemont/Homer Glen is always available to help you with your restoration needs. 708-301-4200.

Warning Signs of Faulty Wiring or Electrical Systems

7/12/2018 (Permalink)

Electrical failure or malfunctions account for an estimated 34,000 home fires, on average, per year and result in roughly 440 deaths and $1.3 billion in direct property damage according to the National Fire Protection Association (NFPA). This threat is higher in older homes built before the 1950's due to lower electrical wiring standards, however; even newer homes are at risk. Older homes were built to handle 30 amps of power, but most newer homes demand 100 to 200 amps. Listed below are some of the warning signs that may indicate an electrical problem in your home:

  • Flickering or dimming lights.
  • Switches or outlets that are hot to touch and/or give off a strong burnt rubber odor.
  • Discolored cords, outlets and switch plates.
  • Repeatedly blown fuses and tripped circuit breakers.

If you have any any of these, contact a licensed electrician immediately to examine and repair any electrical problems and if the need for fire restoration is required, we are there to make it "Like it never even happened". SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200.

Extreme Heat Safety Tips to Prepare Your Home

7/6/2018 (Permalink)

The Summer of 2018 has been an extremely warm one. There are things you can do to keep the heat out and the cool in, in your home.

  • Install window air conditioners snugly: insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool are in.
  • Cover windows that receive morning or afternoon with drapes, shades, awning, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80%.)
  • Keep storm windows up all year.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

"Stay safe and be cool!" from SERVPRO of Lockport/Lemont/Homer Glen.

Small Leaks, Big Problems

6/15/2018 (Permalink)

Even the smallest of water leaks can cause a considerable amount of damage to your property. If left untreated, a leak can cause damage to your walls, flooring, ceiling, and cabinets and eventually lead to mold problems. Mold has the ability to grow within 48 hours. Those small leaks can also turn into a burst pipe, which then becomes a flood with major damage and costly repairs. A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

The key is to keep an eye out for potential leaks by checking areas of your home where these leaks may occur.

  • Walls and ceilings - looking for water marks.
  • Warping or discoloration of flooring.
  • Water valves under cabinets - look for puddles or water or stains on inside cabinet floor or walls.
  • Showers with loose tiles - the walls could be damp behind the tiles.
  • Toilets - around the base or by the water valve.
  • Washer hoses - check for cracks and that the hose is secured properly.
  • Dishwasher and refrigerator water lines.
  • Outdoor water spigots.

A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time.

"A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

SERVPRO of Lockport/Lemont/Homer Glen has trained IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians to help you evaluate the situation, perform the mitigation, and a construction crew to do the rebuild if needed. We can make it "Like it never even happened." Call 708-301-4200.

"An ounce of prevention is worth a pound of cure!"

For Mold Removal Call SERVPRO of Lockport/Lemont/Homer Glen

6/14/2018 (Permalink)

When there's a water damage, mold can quickly become a problem in your home or business. SERVPRO of Lockport/Lemont/Homer Glen professionals have the training, protective gear, and specialized equipment to handle your mold problem. The following steps illustrate a "typical mold removal process.

  • Inspection and damage assessment - your property will be inspected with technology designed to detect mold and hidden water sources.
  • Mold containment - Containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure.
  • Air filtration - Specialized filtration equipment such as air scrubbers and HEPA vacuums capture mold spores out of the air.
  • Removing mold and Mold infested materials - Antifungal and antimicrobial treatments will be used to eliminate mold colonies and prevent new ones from forming.
  • Cleaning contents and belongings - A variety of cleaning techniques are used to clean and sanitize your belongings and deodorization may be needed to remove odors.
  • Restoration - Depending on the level of mold damage; drywall, subfloors, and other building materials may have to be removed and replaced.

To assure your mold problem will be resolved the best way possible, Call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

What To Do Now To Prepare For A Flood

6/12/2018 (Permalink)

Floods are the most common natural disaster in the United States.

  • Know types of flood risks in your area. Visit FEMA's Flood Map Service Center https://msc.fema.gov/portal for information.
  • Sign up for your community's warning system (EAS) The Emergency Alert System.
  • If flash flooding is a risk in your location, monitor potential sign, such a heavy rain.
  • Learn and practice evacuation routes, shelter plans,and flash flood response.
  • Gather supplies in case you have to leave immediately or if services are cut off including medications, pet needs, batteries or and other critical equipment.
  • Purchase or renew a flood insurance policy. It typically takes up to 30 days to go into effect. Get Flood coverage under the(NFIP) the National Flood Insurance Program.
  • Keep important documents in a waterproof container. Create password protected digital copies.
  • Protect your property by moving valuables to higher levels, declutter drains and gutters, install check valves and consider a sump pump with a battery.

Remember that SERVPRO of Lockport/Lemont/Homer Glen708-301-4200 is available 24/7 to help you if the need should arise.

Legal or Not, Fireworks are Risky!

6/12/2018 (Permalink)

Each 4th of July, thousands of people, most often children and teens, are injured while using consumer fireworks which includes sparklers and firecrackers. 

Sparklers burn hot enough to cause third degree burns. Sparklers account for roughly one quarter of the emergency room firework injuries.

Fireworks start an average of 18,500 fires per year, including 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. These fires caused an average of three deaths, 40 civilian injuries and an average of $43 million in direct property damage as per the NFPA's Research, Data & Analytics Division.

Be careful and be safe by not using consumer fireworks. If you want to see fireworks, go to a public show put on by experts in your town and keep a close eye on children at events where fireworks are being used.

Let's keep the spark in our patriotism and not on our homes, friends and family members.

Have a happy and safe 4th of July!!!!! 

SERVPRO of Lockport/Lemont/Homer Glen

Does Your Business Have Our Emergency Ready Profile?

6/12/2018 (Permalink)

The SERVPRO Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. it is designed to serve as a quick reference of important building and contact information. It consists of:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Lockport/Lemon/Homer Glen at 708-301-4200 today to get started.

National CPR/AED Awarness Week

5/18/2018 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen would like to remind you that June 1- June 7 is National CPR and AED Awareness Week. The resolution was created by the American Heart Association, along with the American Red Cross and the National Safety Council and was passed by congress in 2007.

Every second counts in cardiac arrest. Sudden cardiac arrest claims thousands of lives every year. Knowing when and how to perform CPR and use an AED (Automated External Defibrillator) can make the difference between life and death for someone suffering from cardiac arrest. The Red Cross recommends that households, businesses and schools receive training in CPR and use of an AED. This training can give them the knowledge and confidence to respond during an emergency situation with the skills that can save a life. Check with your town or the American Red Cross today to sign up for a course.

Tornado Season Is Upon Us!

5/14/2018 (Permalink)

Tornadoes are violent and can completely destroy well-made structures, uproot trees and send objects through the air like deadly missiles and they can happen anywhere. Here are some tips to keep you and your loved ones safe.

  • Identify a save place in your home where family and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
  • In a high rise building, if you don't have have enough time to go to the lowest floor, pick a hallway in the center of the building.
  • In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home is safe in a tornado.

KNOW THE DIFFERENCE!!!!

Tornado Watch: means a tornado is possible. 

Tornado Warning: means a tornado is already occurring or will occur soon. GO TO YOUR SAFE PLACE IMMEDIATELY.

Always remember to play it safe and we are always here, if you need us. SERVPRO of Lockport/Lemont/Homer 708-301-4200.

Self Cleaning Oven Safety Tips

5/14/2018 (Permalink)

As one of the most hated household chores, oven cleaning ranks among the top; which is why so many people invest in self-cleaning ovens. There are some downsides and possible hazards to be aware of before using your self cleaning oven such as smoke, fumes, and even possible fires if the oven contains a lot of grease or food particles.

The self cleaning ovens use a process called Pyrolytic cleaning which burns off grease and food particles by reaching temperatures of up to 500 degrees. The food particles turn to ash and then can be wiped away.

Some important tips to follow before using your self cleaning oven are:

  1. Make sure there isn't an over abundance of grease and food particles in your oven.
  2. Make sure the oven door seal and other sealing mechanisms are working perfectly.
  3. Make sure the kitchen is well ventilated while using the self cleaning oven.
  4. Make sure to follow all instructions from the manufacturers.

Your first priority is to keep you, your family and your pets safe. Your second priority is too know that SERVPRO of Lockport/Lemont/Homer Glen will be there for you to make everything "Like it never even happened" 708-301-4200.

Restaurant Fire Safety

5/14/2018 (Permalink)

Restaurants have a higher degree of fire risk than most businesses. According to the National Fire Protection Association, approximately 61% of all restaurant fires between 2010 and 2014 were caused by cooking. Restaurants with their opens flames, hot equipment,electrical connections, cooking oils, cleaning chemicals and paper products have all the ingredients for a fire.

Preventative Maintenance:

  • Install an automatic fire-suppression system in the kitchen.
  • Keep portable fire extinguishers as a backup.
  • Schedule regular maintenance on electrical equipment.
  • Have your exhaust system inspected for grease buildup.

It is not only important for a restaurant to have preventative maintenance but also an emergency plan and staff training to take control of the situation to lead customers to safety. For help in getting your restaurant back to business, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. We'll make it "Like it never even happened."

Water Damage - What's Covered?

5/14/2018 (Permalink)

Over the past several years, water damage claims have risen to become the 2nd largest most frequent insurance claims. Water damage can be costly and difficult for property owners and renters to recover from. Many people assume their insurance policy will cover water damage but there are different types of water damage, which may or may not be included in a standard insurance policy. Some of the coverage depends on the source and the amount of your coverage. Several different types are:

  • Sudden or accidental discharge
  • Sewer backup or water backup
  • Overflow
  • Flood

What ever the case may be or the coverage you may have, it is important to contact your insurance agent or broker to find out what your policy does and does not cover. Don't wait until the damage is already done. Be prepared and let SERVPRO of Lockport/Lemont/Homer Glen make your water damage "Like it never even happened." Call 708-301-4200.

What Is Mold?

5/14/2018 (Permalink)

Molds are a form of fungus. Different types of molds can be found both indoors and outdoors. Molds spread through the production of spores which exist in all indoor environments everywhere. Spores are capable of surviving in harsh conditions that would otherwise prevent the normal mold growth. Molds grow best in moist, warm and humid environments. When mold spores land on a damp spot they begin to grow, digesting the material they grow on.

Common indoor molds include:

  • Alternaria - found in damp places indoors, such as showers or under leaky sinks
  • Aspergillus - often found indoors growing on dust, powdery food items and building materials like drywall
  • Cladosporium - capable of growing in cool places as well as warm ones
  • Penicillium - typically found on materials that have been damaged by water and often has a blue or green appearance.

Molds take a variety of forms and textures, appearing as white, black, yellow, blue or green and often looking like a discoloration or stain to a surface They can also have a velvety, fuzzy or rough appearance depending on the type of mold and where it is growing. No mold is good mold, so if you suspect you may have a mold problem call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Importance of Sprinkler Systems in Commercial Properties

4/26/2018 (Permalink)

Commercial sprinkler system

Whether you have purchased a commercial property or are in the process of building a commercial building, before a new company can open for business; it must be in compliance with local, state and federal fire safety standards. As a commercial building owner or property manager, one of your biggest concerns is protecting the investment you've made in your business and the people who work there.

Sprinkler systems can help make your business safer in multiple ways. Sprinklers work by detecting the heat from a fire and automatically turning them on. While the spray from the sprinklers is not always enough to put out the fire, it goes a long way to suppressing the fire and allowing more evacuation time until the fire department can get there. 

Fire and water damage not only affects the structure of your building and it's contents but also your emotions. Don't take on the stress of dealing with this on your own, Call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and let us make this "Like it never even happened."

Mold and Your Home

4/26/2018 (Permalink)

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to your clothing, shoes, and pets and be carried indoors. 

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, and pipes, or where there has been flooding. Mold grows well on paper products, ceiling tiles, and wood products, as well as in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

You can help to control mold in your home by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding
  • Ventilating shower, laundry, and cooking areas.

Not all mold can be seen visually. It may be lurking in walls, floors, and crawl spaces.

If you suspect you may have mold in your home, especially if you have had a previous water damage call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Build an Emergency Kit

4/26/2018 (Permalink)

Be Prepared at your home or business with an Emergency Kit. Ready.gov suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit:

  • 3-day supply of non-perishable foods
  • Water (one + gallon per person per day)
  • Prescription medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change of clothes
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, ID's, and bank records in a container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out Ready.gov. and remember, if needed; we are her to help you, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Hoarding: A Serious Situation in Lockport/Lemont/Homer Glen

4/25/2018 (Permalink)

Hoarding Remediation

According to the Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of the actual value, occurs. "Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging.Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. at times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

If you are experiencing this disorder or know of someone who is, please contact SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

April Showers Bring May Flowers

4/25/2018 (Permalink)

Hopefully April Showers will bring you May Flowers. May is a very busy month as school is coming to an end and summer is just around the corner.

The same is true for preparedness planning in May. The following preparedness events take place this month and offer a great chance to educate yourself, family, and friends.

  • Wildfire Community Preparedness Day (May 5, 2018)
  • National Hurricane Preparedness Week (May 6-12, 2018)
  • National Dam Safety Awareness Day (May 31, 2018)
  • National Building Safety Month

May also brings to weeks to show appreciation for first responders:

  • National Police Week (May 13-19, 2018)
  • National Emergency Medical Services (EMS) Week (May 20-26, 2018)

Be sure to visit ready.gov for more information and resources and remember SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 is ready in any disaster to make it "Like it  never even happened."

May is National Building Safety Month

4/25/2018 (Permalink)

Building Safety Month-in its 38th year-is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on what it takes to create safe, resilient, affordable, and energy efficient homes and buildings, according to the ICC website. The theme for 2018 is "Building Codes Save Lives" with a focus on safer communities over the five weeks in May. One of the topics during the third week of the month is Protecting Communities fro Disasters. The general public may not be aware how coded and code officials "improve and protect the places where we live, learn, work, worship and play, and this month can certainly improve that awareness and educate communities on this topic!

Sometimes no matter how prepared we are, a disaster may occur. Take comfort in knowing that SERVPRO of Lockport/Lemont/Homer Glen 708-301-4200 will be there to help you through it and make it "Like it never even happened."

When Water Damage Strikes

4/25/2018 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 and make it "like it never even happened."

First Responders to Fires

4/25/2018 (Permalink)

Local fire and police departments, as well as Emergency Medical technicians (EMT's), are often first on the scene of an emergency. In the United States, there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association's 2015  U.S. Fire Department Profile. According to the Bureau of Labor Statistics, there are almost 245,000 EMT's and paramedics in the United States. In the U.S. there are about 18,000 federal, state, country, and local law enforcement agencies, employing more than 750,000 full time sworn officers according to he Uniformed Crime Reporting Program collected by the Federal Bureau of Investigation.

When fire affects your life, make SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 your 2nd responder and we will make it "Like it never even happened."

When storms or floods hit Lockport/Lemont/Homer Glen, SERVPRO is ready!

4/10/2018 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A faster response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Lockport/Lemont/Homer Glen area we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

If you have a storm or flood damage call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and we will make it "Like it never even happened."

Make Sure Your Lockport/Lemont/Homer Glen Home is Storm Ready

4/10/2018 (Permalink)

Storms in the springtime are something we need to be ready for.  We watch the news, but bad weather is still unpredictable, so we need to take steps to keep our homes safe from storm damage.

It is a really good idea to conduct an inspection of your home and grounds before inclement weather hits.  A leaky roof or window can cause big problems during heavy rainfall and strong winds.  Do all of your exterior doors and windows fit correctly?  When was the last time you took a good look at your roof?  These are all great questions to keep in mind.  

Loose shutters and unstable large trees and bushes can present a real problem in high winds.  Its a good idea to trim back trees and bushes with large, heavy branches that are not in good condition so that windows and vehicles are not in danger of storm damage in windy conditions.

Many homes in older cities have drainage ditches or creeks on the property.  Take time to inspect these areas and remove debris or dirt that might obstruct the flow of water from a heavy rain.  A clogged drainage ditch or creek bed can cause a lot of damage by flooding your property during, or even after, a storm.  

In the event of a storm, do you have a system in place that will help you get information to everyone you care about in case of a weather emergency?  Most of us use our cell phones to communicate these days, but in the case of a bad storm, your cell phone service could be at risk.  You might consider a good old-fashion landline, just in case.  If you or a family member gets stuck at work or out doing errands, others will worry, so keeping those lines of communication open can keep everyone safe and worry-free.

The SERVPRO team at Lockport/Lemont/Homer Glen is here to help in the event of storm damage, fire damage, or mold issues.  Call SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Lockport/Lemont/Homer Glen Residents: Follow These Mold Safety Tips If You Suspect Mold

4/2/2018 (Permalink)

Mold found in bathroom vanity.

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Lockport/Lemont/Homer Glen for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Lockport/Lemont/Homer Glen specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate  your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today at 708-301-4200

Faster to Any Size Disaster

3/16/2018 (Permalink)

Call the professionals at SERVPRO of Lockport/Lemont/Homer Glen

There is no such thing as a small disaster-especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage.  Water damage can affect the value of your property.  Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of Lockport/Lemont/Homer Glen knows how disruptive water damage can be for your business.  SERVPRO of Lockport/Lemont/Homer Glen employees are trained and equipped to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages.  With rapid response time and a full line of water cleanup and restoration services we can help you regain control quickly by helping to ensure your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of Lockport/Lemont/HomerGlen and we will make it "Like it never even happened."

Severe Weather Safety

3/16/2018 (Permalink)

Severe weather can happen any time, anywhere.  Each year, Americans cope with an average of the following intense storms (noaa.gov):

10,000 severe thunderstorms

5,000 floods or flash floods

1,300 tornadoes

2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.  Check the weather forecast regularly, obtain NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

SERVPRO of Lockport/Lemont/Homer Glen can help you be "Ready for whatever happens!"

Flooding

3/16/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert-there is always potential for flood damage.  Fema.gov reports in the last 5 years, all 50 states have experiences floods or flash floods.  Just because you haven't experiences a flood in the past does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.  

If you experience flooding call the experts at SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

When Fire Strikes call SERVPRO of Lockport/Lemont/Homer Glen

3/16/2018 (Permalink)

This home suffered a fire after being struck by lightning. SERVPRO of Lockport/Lemont/Homer Glen did the mitigation and full rebuild on the home,

Mitigation requires quick action.  The faster the SERVPRO of Lockport/Lemont/Homer Glen professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claims costs.  Within four hours of loss notification, SERVPRO of Lockport/Lemont/Homer Glen will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning.

Contents cleaning

All of the restorable content in affected areas will be professionally cleaned.  This includes area rugs, furniture, draperies and upholstery.

Deodoriztion 

SERVPRO of Lockport/Lemont/Homer Glen professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage.

If your home or business is affected by fire or smoke damage SERVPRO of Lockport/Lemont/Homer Glen will make it "Like it never even happened."

Are You Prepared?

2/19/2018 (Permalink)

When Disaster Strikes

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Don't let it grow!

2/19/2018 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified.

Fungi produce some very useful results.  Yeast is a type of fungi used in preparing breads, baked goods, and other food products, including some alcoholic beverages.  The unique flavor of blue cheese is a result of mold.  An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.  If you think you might have a mold problem call us at 708-301-4200.

Mold Growth

2/19/2018 (Permalink)

Intrusion of water into your home or place of business can  result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water-damaged environment are not properly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to indoor environmental conditions that pose a health threat.  If you think you might have a mold problem, call us and we will make it "Like it never even happened."

Every Second Counts

2/19/2018 (Permalink)

Every second counts during a fire.  Fire experts agree; people have as little as two minutes to escape a burning home before it's too late to get out.  In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.  Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan.

Fire!!

2/19/2018 (Permalink)

Mitigation requires quick action.  The faster we arrive on site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claim costs.  When we are called to a fire loss we ensure a fire damage is handled by utilizing the following services.

Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  We will pretest to determine the extent of damage, then use specific equipment and cleaning products required to clean and protect the different types of surfaces within the structure.

Contents Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized.  

Deodorization - We provide specialized services that rid your home of offensive odors left by fire or smoke damage.

Frozen Pipes

2/14/2018 (Permalink)

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

* Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.

* Open kitchen cabinets to let warm air near the plumbing.

* When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

* Keep your heat set to the same temperature both day and night.

Ice Dams

2/14/2018 (Permalink)

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travellers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the rood membrane.”

Removing an ice dam as soon as it is found is vital to. Helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melted.

Dangers of Extreme Cold

1/24/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.

Even scarier? Fifty-three people died and three were injured due to extreme cold the same year.

It is important to be aware of the effect temperatures can have on you. The two mailconditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin,skin that feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss,slurred speech, and drowsiness. If someone’s body temperature is below 95 degrees Fahrenheit seek medical attention immediately.

To avaid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

Be Ready With the Help of Technology

1/24/2018 (Permalink)

Technology can be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electric version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts and others whom you may need to get in contact with before, during and after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy a solar-powered charger as well.

Winter Weather

12/21/2017 (Permalink)

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow. According to climate.gov, on February 12, 2010, there was snow present in all 50 states, including Hawaii! Five years later in 2015, it almost happened again, when every state but Florida experienced snow. While it is generally unlikely for certain states to encounter snow, it is still important to know how to be prepared if winter weather strikes your home, business, or while traveling.

What happens if disaster does strike during the most wonderful time of the year? Easy - Call SERVPRO of Lockport/Lemont/Homer Glen, even if it’s the night before Christmas and we will make it “Like it never even happened.”

The Emergency Ready Profile Advantage

12/21/2017 (Permalink)

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." - Colin Powell

The best way to reduce business interruption following a disaster is to plan for it now. The best way to plan for a disaster is with a SERVPRO Emergency Ready Profile.

Some advantages of the SERVPRO Ready Profile:

A no cost assessment of your facility.
A concise profile document and app that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your local SERVPRO Professional as your disaster mitigation and restoration provider.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
For more details about the SERVPRO Emergency Ready Profile, refer to the prior blog post titled Emergency Ready Plan-Are you ready?

Call us today to get started on your business's Emergency Ready Plan!

Got Water

12/21/2017 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on wet carpeting

Recipe for Safety

12/21/2017 (Permalink)

According to the National Fire Protection Association (NFPA) research, cooking is the leading cause of home fires. Two of every five home fires begin in the kitchen-more than any other place in the home. Cooking fires are also the leading cause of home fire-related injuries. Most of these fires start because people aren't paying attention. While a few minutes may not seem like much time to be away from what's cooking, that is all it takes to start a fire.

Leaving cooking unattended and other unsafe kitchen practices are a recipe for disaster. Review the cooking safety tips provided below to learn how to help prevent kitchen fires before they start.

- Stay in the kitchen when you are frying, grilling, or broiling food.

- When you are simmering, baking, or roasting food, check it regularly, stay in the home, and use a timer to remind you.

- Keep cooking areas clean and clear of combustibles such as towels, drapes, and pot holders.

- Keep children away from cooking areas by enforcing a "kid free zone" of three feet around the stove.

- If an oven fire starts, turn off the heat and keep the door closed. If the fire does not go out, get out of the home and call the fire department.

- If you have a fire in your microwave, turn it off and keep the door closed. Don't open the door until the fire is completely out. If in doubt, get out of the home and call the fire department.

- Always keep an oven mitt and a lid nearby. If a small grease fire starts in a pan, smother the flames by carefully sliding the lid over the pan (wearing the oven mitt). Do not move the pan. To keep the fire from restarting, do not remove the lid until it is completely cool. NEVER pour water on a grease fire.

A Fire Plan

12/21/2017 (Permalink)

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Lockport/Lemont/Homer Glen can help prevent fire damage from creating long term problems. SERVPRO of Lockport/Lemont/Homer Glen provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

So after the first wave of heroes have rescued the property, let SERVPRO of Lockport/Lemont/Homer Glen help you restore it. With the industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.

SERVPRO of Lockport/Lemont/Homer Glen is available 24 hours a day, 365 days a year to help you regain control quickly.

The Science of Drying

12/20/2017 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Lockport/Lemont/Homer Glen employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage, SERVPRO of Lockport/Lemont/Homer Glen will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in what materials and monitor whether the materials are drying properly.

Speed up Mother Nature by using professional drying equipment.

Understanding Mold

11/15/2017 (Permalink)

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

* Mold is present almost everywhere, indoors and outdoors.

* Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

* Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects.

* Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

*Mold often produces a strong, musty odor, and the odor can lead you to possible mold problem areas.

* Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What Is Black Mold?

11/15/2017 (Permalink)

Stachybotrys chartarum is the type of mold often called "black mold" or "toxic mold". Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution - stay out of the affected areas and don't touch or disturb the mold.

How Do I Tell If It's Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualifies mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact our franchise immediately and we will make it "Like it never even happened."

Mold Removal vs. Remediation

11/15/2017 (Permalink)

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. Our franchise has the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Step 1: Contact SERVPRO of Lockport/Lemont/Homer Glen                                                          

Step 2: inspection and Mold Damage Assessment

Step 3: Mold Containment

Step 4: Air Filtration

Step 5: Removing Mold and Mold Infested Materials

Step 6: Cleaning Contents and Belongings

Step 7: Restoration

Thanksgiving

11/12/2017 (Permalink)

November - when cooler temperatures arrive, and the leaves change, and family-oriented get-togethers, like Thanksgiving, begin the holiday season. While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety.

Cooking fires are the leading cause of home fires and home-fire-related injuries in the United States. The National Fire Protection Association (NFPA) reports "Cooking equipment was involved in almost half (48%) of all reported home fires...and tied with heating equipment for the second cause of home fire deaths."

SERVPRO of Lockport/Lemont/Homer Glen wants you, your family, and your property to stay safe. If you do experience a fire or water damage during the holidays, or any time of the year, we can make it "Like it never even happened."

Five Dangers of Deep Frying a Turkey

11/12/2017 (Permalink)

A deep-fried turkey: delicious, but worth it? If you've seen any of the numerous videos of turkey fryer explosions and fires online, you may have asked yourself this question before. Running the risk of bodily injury or property damage is something to consider when menu plannning this holiday season.

* Turkey fryers can easily tip over, spilling hot cooking oil over a large area.

* An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.

* Even a small amount of cooking oil spilling on a hot burner can cause a large fire.

* Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.

* The sides of the cooking pit, lid, and pot handles can get dangerously hot.

The Emergency Ready Profile Advantage

11/12/2017 (Permalink)

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." - Colin Powell

The best way to reduce business interruption following a disaster is to plan for it now. The best way to plan for a disaster is with a SERVPRO Emergency Ready Profile.

Some advantages of the SERVPRO Ready Profile:

A no cost assessment of your facility.
A concise profile document and app that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your local SERVPRO Professional as your disaster mitigation and restoration provider.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
For more details about the SERVPRO Emergency Ready Profile, refer to the prior blog post titled Emergency Ready Plan-Are you ready?

Call us today to get started on your business's Emergency Ready Plan!

Post Construction Cleaning

11/12/2017 (Permalink)

Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors open on time. SERVPRO professionals can help you meet your deadlines by providing thorough post-construction services in a timely manner.

These services include the following:

Post Construction Cleaning- Debris removal services to prepare the building for interior design.

Dehumidification and Drying- During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth.

Final Cleaning - Cleaning services, including carpet and floor cleaning, deodorization, air duct cleaning, and ceiling,walls and fixture cleaning, to give the building that extra shine prior to the facility opening its doors.

The last thing you need is a fire damage, water intrusion or mold growth slowing down or stopping the completion of one of your projects. SERVPRO provides 24 hour emergency mitigation, cleanup and restoration services to help you get back on schedule quickly.

Commercial Cleaning Needs

11/12/2017 (Permalink)

When you need it done right and done fast, call SERVPRO for all of your commercial cleaning needs. When you hire SERVPRO for maintenance cleaning, you get around-the-clock restoration services built with you in mind. Quality cleaning and a quick response - that's the SERVPRO way.

Can't figure out how to get the job done? Call us for your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price.

SERVPRO is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

SERVICES OFFERED

Fire, Smoke and Soot Cleanup and Restoration

Water Removal and Dehumidification

Crime Scene, Biohazard and Vandalism Cleanup

Mold Mitigation and Remediation

Contents Claim Inventory Service

Air Duct and HVAC Cleaning

Carpet and Hard Floor Cleaning and Care

Stain Removal, Stain Resistance Applications

Odor Identification and Deodorization

Upholstery and Drapes:Wet or Dry Cleaning Method

Severe Weather Preparedness

11/12/2017 (Permalink)

Severe weather can happen any time, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take the next step in severe weather preparedness by creating a communications plan for your family. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Once you have taken action to prepare for severe weather, share your story with family and friends on Facebook or Twitter. Your preparedness story will inspire others do the same.

Flood Damage

11/12/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program were for policies in low-risk communities. On average, floods cast $3 billion in annual losses in the United States.

According to the American Red Cross, floods cause more damage in the United States every year than any other weather-relate disaster.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. Remember, when fire and water take control of your life, SERVPRO of Lockport/Lemont/Homer Glen will help you take it back.

When Floodwaters Rise

11/12/2017 (Permalink)

If your home or business has been damaged by a severe flood, it is natural to want to get back to your property to begin the cleanup process. However, the first rule is safety. The FEMA website warns us to be aware of roads or bridges possibly weakened or damaged by the flood. Flood waters are often considered "black water," meaning they may contain contaminates such as oil, gasoline, raw sewage and more - all of which may be harmful upon contact.

Electric lines are often down following a severe flood, and this can be a severe hazard. FEMA cautions us to stay away from any downed power lines and return home only when authorities tell us it is safe.

If flood strikes your home or business, call SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Severe Weather Safety - General

4/10/2017 (Permalink)

Hundreds of people die each year in the United States due to heat waves, hurricanes, lightning, flash floods, powerful thunderstorm winds, and winter storms or winter cold. Additionally, thousands of people are injured by these weather events each year.  If you are aware of what weather event is about to impact your area, you are more likely to survive such an event. To stay on top of the weather, utilize NOAA Weather Radio All Hazards receiver units that can be purchased at most electronic stores. Make sure the model you purchase has a battery-backup. You should also obtain the latest weather information from commercial TV/radio, cable TV, the internet/web, and newspapers. It’s your responsibility! 

What else can you do to prepare for severe weather?

  • Develop a disaster plan for you and your family at home, work, school, and when outdoors. The American Red Cross offers planning tips and information on a putting together a disaster supplies kit at www.redcross.org.
  • Identify a safe place to take shelter.
  • Know the county in which you live or visit – and in what part of that county you are located. The National Weather Service issues severe weather warnings on a county basis.
  • Check the weather forecast before leaving for extended periods outdoors. Watch for signs of approaching storms.
  • If severe weather threatens, check on people who are elderly, very young, or physically or mentally disabled. Don’t forget about pets and farm animals.

Severe Weather Safety - Lightning & Flash Flood/Flooding

4/10/2017 (Permalink)

Severe weather safety tips

Lightning Safety Tips:

  • Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead.
  • Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.
  • If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.
  • Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.
  • If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!
  • 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder.

For more information on lightning safety go to www.lightningsafety.noaa.gov.

Flash Flood/Flood Safety Tips:

  • Nearly half of all fatalities in a flash flood involve a person driving a vehicle. Do not drive into a flooded area – Turn Around Don’t Drown! It takes only 2 feet of water to float away most cars. It’s amazing how powerful we feel when we get behind the wheel – don’t do it!
  • It takes only 6 inches of fast-moving water to sweep a person off their feet – don’t walk through a flooded area!
  • If you are camping in a river valley, move to higher ground if thunderstorms with heavy rains are in the area. Do not attempt to drive away.
  • Don’t operate electrical tools in flooded areas.
  • Most flash flood deaths occur in the middle of the night when it is more difficult to see rising water levels judge the depth of water covering road surfaces.

Severe Weather Safety - Straight Line Winds/Large Hail

4/10/2017 (Permalink)

Car damaged by hail

Severe Thunderstorm Straight-line Winds:

  • Don’t underestimate the power of strong thunderstorm winds known as straight-line winds – they can reach speeds of 100 to 150 mph. Hurricane-force winds start at 74 mph. Illinois does experience these kinds of winds!
  • If a severe thunderstorm warning contains hurricane-force wind speeds seek shelter immediately (as you would for a tornado situation).Stay away from windows and go to the basement or interior room/hallway. Do not use electrical appliances.
  • Be aware that tall trees near a building can be uprooted by straight-line winds – that tree can come crashing through the roof of a home and crush a person to death.
  • Powerful straight-line winds can overturn a vehicle or even make a person air-borne when they get up over 100 mph!
  • One type of a straight-line wind event is a downburst, which is a small area of rapidly descending rain-cooled air and rain beneath a thunderstorm. A downburst can cause damage equivalent to a strong tornado!

Large Hail:

  • Although it is rare, people have been killed by large hail stones after sustaining head injuries. Additionally, several people are injured by large hail stones each year in the U.S.
  • Some thunderstorms can produce large hail stones that can reach the size of baseballs, softballs, or even as big as computer compact discs (CD) or DVDs! These large hail stones can fall at speeds over 100 mph! – that’s why they are dangerous!
  • If a severe storm is producing large hail stones, seek a sturdy shelter and stay away from windows that can easily be smashed.
  • If you are in your vehicle before the hail storm starts, get out of it and go to a sturdy shelter. Glass windows in vehicles can easily be smashed by the hail stones. If you can’t get out of your vehicle, then come to a stop and cover your head with your arms and hands.  

What to Do if you Suspect Mold

3/30/2017 (Permalink)

Mold can spread through a home in as little as 48 hours

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Joliet for mold remediation services

What Not to Do: 

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Joliet specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you see signs of mold, call us today - (815) 436-5735.

Should I or Shouldn't I?

1/12/2017 (Permalink)

'Tis the season for colds and flus

Will you catch pneumonia if you go outside with a wet head in winter?? Ever wonder what are really health tips and what are old wive's tales? Well this article from WebMD answers those questions about some common practices we do to try and keep us germ free.

Use hand sanitizer: Worth it

“Hand sanitizers have gotten better in recent years,” explains Charles Gerba, PhD, a germ expert and environmental biologist at the University of Arizona. Look for one that contains 60% alcohol. That's the amount needed to kill germs. 

You don’t have to overdo it, Gerba says. Use it once or twice during a typical day, as well as after using public transportation, when you get home, or before you eat (if you can’t wash your hands).  

Wash your hands constantly: Not (necessarily) worth it 

Turn off the faucet with a paper towel: Worth it

“The faucet handle is the most contaminated surface in a restroom,” Gerba says. Using the same towel to open the restroom door on the way out is also a good idea. 

Skip the hand dryer: Worth it

These machines aren’t only annoyingly loud, but they could be hazardous to your health. Studies find that a jet air dryer spreads 1,300 times more germs than paper towels . Use paper towels if available, or air dry your hands.

Use a paper toilet seat cover: Not worth it

The porcelain throne is actually one of the cleanest spots of a public restroom because they’re often cleaned with disinfectants, Gerba says. 

If it gives you peace of mind, go for it, but that thin piece of paper isn’t going to do much good, since fluid can go right through it, says Philip Tierno, PhD, microbiologist and clinical professor of pathology at New York University. But chances are good you’re not going to come in contact with anything that can infect you, he says. 

Touch elevator buttons with your knuckle or sleeve: Worth it

The ground-floor button, which everyone touches, can get especially grimy, Gerba says. 

Avoid shaking hands or hugging people who appear ill: Worth it

Explain that you’re not being rude; you’re protecting your health. Both experts say they avoid touching friends and relatives who are sick, especially if they’re coughing and sneezing.

Keep your fingers off your face: Worth it

Touching your eyes, nose, or mouth with germy hands is a surefire way to get sick. And you may be doing it more than you realize. One study found the average adult touches their face about 16 times per hour.

Bring your own yoga mat to class: Worth it 

Doing downward dog can deliver plenty of health benefits, but your yoga mat can also be a prime place for germs, Tierno says. Make sure to clean it with antibacterial wipes after every use.

Wipe down gym equipment: Worth it

Working out can play a role in boosting your immune system, but exercise equipment is pretty dirty. One study found the virus that causes the common cold is present on 63% of gym machines. Protect yourself from germs as you work out by wiping gym equipment with a towel before using it. (Tierno suggests using your own towel and marking an X on the “dirty” side.) 

Wear a surgical mask on airplanes: Actually worth it!

It’s not overkill, Tierno says, especially if someone behind, beside, or in front of you is sneezing and coughing. Any further away, you’re probably safe. 

Preventing Frozen Pipes

12/5/2016 (Permalink)

Frozen pipes can cause major water damage

Being prepared and informed may help you to avoid the messy and often expensive issue of frozen pipes. Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

 

  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Hopefully taking these preventative measures will help you get through the winter without any frozen pipes.  If you should find yourself with a water issue from a broken, frozen pipe, know that SERVPRO of Lockport/Lemont/Homer Glen is standing by to assist you in your time of need.

Winter Preparation - Household Checklist

10/31/2016 (Permalink)

Prepare your house for the winter months

As we approach our last month of fall, and while the weather is still fairly mild, now is the time to prepare your home for winter. It's coming, and unfortunately will be here before we know it! Here are some tips you can do to ensure your home will be prepared when the temperature start dropping and the snow starts falling. 

1. Check Windows and Doors for Drafts
Did you know that a simple 1/8th inch gap running the length of your door can equal the same surface area as a brick missing from the exterior of your house? Most drafts around doors and windows can be easily fixed by installing weatherstripping or caulking around windows.

2. Insulate Plumbing and Pipes
A few minutes of prevention at the onset of winter can save you hundreds of dollars on costly damage and repairs to pipes and plumbing. Insulate pipes or use heat tape or a thermostatically controlled heat cable to prevention pipe bursts. Jump into action now, and prevent major issues in the future.

3. Replace summer screens with winter storm doors and windows
Replacing screens with storm doors will keep the rain and cold out and make the inside of your home nice and cozy.

4. Secure dryer vents and air intakes
While it is a good idea for any air intake to be covered with a wire or mesh prevention barrier year round, animals may take advantage of any openings more aggressively once winter sets in.

5. Clear Debris from Gutter Downspouts
Precipitation in a short amount of time from winter storms means excess runoff and potential flooding. Gutters and downspouts are the first line of defense in keeping the inside of your home dry. Make sure the downspouts are free of debris and that water is directed away from your home's foundation. If water runs away from your foundation, odds are that the rest of your home's moisture defenses will do their job.

6. Replace Furnace Filters
Furnace filters keep excess dust and particles from circulating from your home and help your furnace operate more efficiently. Some furnaces have metal filters that can be cleaned by rinsing them or vacuuming them out, others are disposable and need to be thrown out and replaced.

7. Drain and store garden hoses and shut off exterior water spigots
Disconnecting and draining garden hoses and other exterior irrigation will greatly extend their life or prevent bursting.

8. Check attic for proper air ventilation and insulation
Have you ever checked to see if your attic is adequately insulated? If not, check out this article on how to determine how much insulation is necessary for your region.

9. Add more insulation
If you do not have enough insulation, adding more will go a long way to reduce your heating bill.

10. Install a programmable thermostat.
A programmable thermostat is a great idea for making your home more energy-efficient. 

Completing these items will help you enjoy the next season change worry free! 

Fire Prevention Week

10/6/2016 (Permalink)

Smoke alarm usage and maintenance is key to fire safety.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a smoke alarm plus a fire escape plan that has been practiced regularly can save lives.

This October, in recognition of Fire Prevention Week (Oct.9th-15th), the Red Cross will focus their efforts on raising awareness about fire safety nationwide, and by canvassing local communities to install smoke alarms in homes that need them, teaching people about what they can do now to be prepared should a fire break out in their home.

Some top tips for fire safety:

- Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

- Test smoke alarms every month and replace batteries as needed.

- Talk with family members about a fire escape plan and practice the plan twice a year.

- If a fire occurs in your home, Get out, Stay out and Call for help. Never go back inside for anything or anyone.

For more fire safety tips, checklists and fact sheets go to www.redcross.org. Also, like and follow our SERVPRO of Joliet and SERVPRO of Lockport/Lemont/Homer Glen Facebook page for more fire prevention ideas all month long.

Being Prepared for Possible Water Damage

9/20/2016 (Permalink)

Floods are among the most frequent and costly natural disasters.  Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground.  This is especially true when the ground is still frozen or too dry.  Flash floods can occur in the country or city, where runoff from buildings, parking lots and streets can overwhelm municipal storm water sewers. Fortunately, you can help prevent the water damage that floods can cause your home.  Here are several flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:

  1. Slope soil away from your home's foundation.               
  2. Clean out gutters and downspouts in the fall and spring.  You can also use downspout extensions to carry water farther away from your foundation.           
  3. Plug holes or cracks in you gutters, downspouts and downspout extensions.                                                
  4. Set up a downspout to empty into a rain barrel.            
  5. Look for holes or cracks in your foundation and completely fill them.                                                  
  6. If your home is prone to flooding, having a sump pump installed is the most convenient flood control.      
  7. Review with all family members how to shut off utilities in an emergency.                                                        

You will be better prepared to withstand a flood, or any disaster, if you have an emergency plan in place.  Plan and practice an evacuation route and have an emergency kit packed and ready to go.  

National Preparedness Month

9/6/2016 (Permalink)

National Preparedness Month is recognized during the month of September and is sponsored by the Federal Emergency Management Agency.  It serves as a reminder that we all must take action to prepare, now and throughout the year, for the types of emergencies that could affect us where we live, work, and also where we visit.  In order to be prepared, the first things to do would be to make an Emergency Plan and an Emergency Kit. 

• Make a Plan. Work with you family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates at www.ready.gov/make-a-plan.  Business owners can go to https://ready.SERVPRO.com/ to downlod the SERVPRO Ready App and create a business emergency ready plan.

• Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace. • Check Your Policy. Review your insurance policy annually and make any necessary changes – renters, too! When a disaster strikes, you want to know that your coverage will get you back on your feet.

• Make a Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don’t forget to keep supplies at work and in your car. Sample Ready Lists can be found at www.ready.gov/document/familysupply-list

These are just a few tips to begin being prepared.  Start now..you can never be too prepared!

End of Summer Household Checklist

8/22/2016 (Permalink)

A clean fireplace is a safer fireplace.

Wow where did summer go?? Kids are back to school and Labor Day weekend is right around the corner. Soon Starbucks will be selling their pumpkin spice lattes and that's a true sign that the seasons are changing!

Moving into a new season typically means that there are some home maintenance tasks you can check off your to-do list. That's especially true as we head into fall, as we will begin to experience cooler temperatures before winter's frigid grip takes hold.

To make sure your home is in tip-top shape, consider tackling some of these checklist items:

1. Check your home's air flow. Clean and vacuum any built up dust from your vents, stove hood, room fans, baseboard heaters and dryer vents. Keeping these areas clean will maximize air flow and can help decrease your risk of fire.

2. Crank up the heat.  Have your heating system inspected and serviced.  Change the furnace filters. It's always a great idea to make sure your system is in working order before the temperatures plunge and you're left with a faulty heater.

3. Light my fire. We're entering fireplace season, so make sure your fireplace and chimney are clean and free of any debris or build up.  You may want to call in a professional to clean your fireplace flue and liners, which will prevent a build up of creosote.

4. Paint and carpet. If you're planning to do any interior painting, carpet cleaning or carpet replacement, make sure to tackle these projects while the weather is still mild and you can keep your windows open for ventilation.

5. Check your insulation. Do a visual inspection around your home, including the exterior, to check for any spots that may need new caulk or weatherstripping. 

Once you've finished the list, you can kick back, relax and enjoy some football!

Fire Fears

8/3/2016 (Permalink)

A commercial kitchen fire at a local school.

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home.  Fear, uncertainty, stress and doubt can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared.  The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Lockport/Lemont/Homer Glen can help prevent fire damage from creating long term problems.  SERVPRO of Lockport/Lemont/Homer Glen provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

So after the first wave of heroes have rescued the property, let SERVPRO of Lockport/Lemont/Homer Glen help you restore it.  With the industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.

SERVPRO of Lockport/Lemont/Homer Glen is available 24 hours a day, 365 days a year to help you regain control quickly.

IICRC Certified and What it Means

7/28/2016 (Permalink)

IICRC Certified logo

SERVPRO of Lockport/Lemont/Homer Glen is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Lockport/Lemont/Homer Glen

SERVPRO of Lockport/Lemont/Homer Glen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Commercial Property After A Water Damage Event

7/20/2016 (Permalink)

Commercial water damage at an apartment complex in downtown Joliet, IL

Flooding and water damage events at commercial properties are often complex with numerous issues that reuire a knowledgeable and flexible response.  Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.  In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your bedgetary constraints.  We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises i your business, give us a call and we'll be there fast with the help you need.

About SERVPRO of Joliet

SERVPRO of Joliet specializes in the cleanup and restoration of commercial and residential property after a water damage event.  Our staff is highly trained in property damage restoration.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold and Water Damage

7/11/2016 (Permalink)

Mold remediation process

Intrusion of water into your home or place of business can result in mold growth.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  SERVPRO Professionals handle water damages every day and know prompt action is required to prevent mold growth.  Mold is more likely to spread when an enviroment has been subject to moisture for a long period of time.  If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly.  If there is an ongoing moisture problem in the building, it is important to be alert for the following:

-The presence of visible mold

-Strong musty odors which may indicate mold is present

-Any evidence of past moisture problems that might have caused undetected mold growth

-Excessive humidity.

These conditions may require the expertise of a SERVPRO professional along with a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Fireworks Safety

6/30/2016 (Permalink)

Fireworks are synonymous with our celebration of the Fourth of July.  Yet, the thrill of fireworks can also bring pain and damage.  On average, 230 people go to the emergency room every day with fireworks-related injuries in the month around the July 4th holiday.  Not to mention countless number of fires started by fireworks, causing structural and vehicle damage.  As we approach the Fourth of July holiday weekend, The National Council on Fireworks Safety encourages consumers to review all safety tips before puchasing and using fireworks.

First and foremost, know and obey all local laws regarding the use of fireworks.  In many cities, including Joliet, fireworks are illegal.

* know your fireworks; read labels and warnings

* an adult should supervise all fireworks activities

* wear safety glasses when shooting fireworks

* use fireworks in a clear area, away from buildings and    vehicles 

* never relight a "dud" firework; wait 20 minutes then soak it  in a bucket of water before discarding

*always have a water source nearby

The safest way to enjoy fireworks is to leave them to the professionals. Our communities have several opportunities to view professional fireworks displays.  What better way to celebrate but to sit back and enjoy the show!

Happy Fourth of July! Enjoy the long weekend and be safe!

Emergency Water Damage Tips

6/21/2016 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room      temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out  of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on  wet carpeting

Open House / Anniversary Celebration

6/7/2016 (Permalink)

Recently our franchise reached a milestone of 10 years of serving our local community.  We celebrated that milestone on May 5th, 2016 with an Open House at our warehouse facility.  We wanted to share our success and show our appreciation to the local community and those who have helped us get here today.  It is an honor and privilege to serve the residents and businesses in our community in their time of need.  Thank you from SERVPRO of Joliet/Lockport/Lemont/Homer Glen!

(More photos posted in the photo gallery)

Thunderstorm Safety

5/26/2016 (Permalink)

As we are nearing the end of spring and transitioning into summer, there is no better time to review thunderstorm safety.  Remember enjoying a good, summer thunderstorm? Those days seem long ago as thunderstorms today seem to have the ability to turn severe quickly! Bottom line is that thunderstorms are dangerous.  Every thunderstorm produces lightning.  On average in the U.S., lightning kills 51 people and injures hundreds more.  Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding.  Flash flooding is responsible for more fatalities than any other thunderstorm-associated hazard.  To begin preparing for a thunderstorm, any any weather related disaster, you should build an emergency kit and make a family communications plan. Investing in a NOAA Weather Radio is also a good idea. During a thunderstorm always seek shelter.  Avoid contact with electical equipment, cords and plumbing.  Plumbing and electrical appliances can conduct electricity. A Thunderstorm Warning is more serious than a Thunderstorm Watch.  However, if a Watch or Warning is issued, take it seriously and find shelter! As the Memorial Day weekend approaches and thunderstorms are in the forecast, remember these tips.  Enjoy and be safe! Happy Memorial Day!

Tornado Awareness

4/5/2016 (Permalink)

All kidding aside, April is Tornado Awareness month.  Are you prepared?  Check out www.ready.illinois.gov for some great preparedness tips.  If you have a business and no emergency plan in place, contact us at (815)436-5735 to set up your no cost Emergency Ready Profile. 

Ice Dams & Winter

1/14/2016 (Permalink)

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas.

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