Storm Damage Tips

2/28/2024 (Permalink)

Storms can occur with little warning in Illinois and have devastating effects on your home or business. If your property has been damaged by a sudden storm, follow these helpful tips to minimize damage and keep your family safe: 

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call the restoration specialists at SERVPRO if you have experienced storm damage. We will respond quickly and begin the process of expertly restoring your property. We are available 24 hours a day, 7 days a week.

Emergency Water Tips

12/13/2023 (Permalink)

Emergency Water Damage Tips

After a storm passes, it’s important to stay safe while waiting for help to arrive. Here are some tips to help prevent further damage after a storm, especially if your home has some water damage, brought to you by SERVPRO of Joliet:

- Shut off water source if possible or contact a qualified party to do so in a timely manner as quickly as possible.

- Turn off circuit breakers for wet areas of the home when access to the power distribution breakers is safe from electrical shock.

- Remove as much excess water as possible by mopping or blotting the surrounding affected areas immediately. 

- Remove and prop up wet upholstery cushions in order to evenly dry them. Do not throw wet or damaged cushion covers into a washing machine.

- Refrain from plugging in and attempting to use vacuums, or turning on ceiling fans near the affected area. 

- Avoid the general affected area overall. Electrical shock signals could lurk near an area affected by water damage, and the area as a whole is best if avoided as electric breakers, cords, outlets, or currents could be close. 

If you or someone you know ever faces a water damage emergency, or has any questions regarding a related topic, feel free to contact SERVPRO of Joliet anytime by phone at (815)436-5735 or you can find us on Facebook anytime at SERVPRO of Ames. We are here to get your home back to how it looked before a water damage event. SERVPRO of Joliet truly is faster to any size disaster!

Commercial Properties and Storms

6/27/2023 (Permalink)

Storm-Proof Your Commercial Property

Storms can wreak havoc on commercial buildings. By implementing some sound storm preparedness plans you can reduce the risk of severe damage to your property in Lockport/Lemont/Homer Glen, IL.

1. Mitigate the Risks

Strong winds and heavy rain account for much of the damage during a storm. Before the storm hits, prepare your property to reduce the risk of extensive damage.

Bring in outdoor equipment, such as grills and lawn furniture to avoid items becoming airborne. Board up windows and glass doors so they don't shatter during the storm.

Inspect roofing materials to ensure they are secured. Fix any loose materials right away.
Trim any loose branches near the building so they don't damage the siding or break windows.

Disconnect computers and other electrical devices. Don't unplug the refrigerator, however.
Move loose items away from windows inside the building as much as possible.

2. Train Employees on Storm Procedures

Make sure all employees and visitors understand what to do in an emergency. Property management must develop work instructions to address the risks and then train workers on the procedures.

Conduct emergency drills with all employees so that they are familiar with the storm preparedness procedures. This will reduce the risk of people becoming panicked during a true emergency.

Designate evacuation exits and assign persons who are responsible to account for employees and visitors.

3. Inspect the Property After the Storm Passes

Wait until you are sure that the storm has passed before inspecting the building. If the emergency required persons to evacuate, don't allow employees to enter the building until authorities have given permission to do so.

Authorized personnel should inspect the property around the building to look for damage. They can identify issues to the structural integrity of the building and look for potential hazards that must be addressed. Call a storm restoration service if you need help with repairs.

Implement a sound storm preparedness plan to reduce the risk of damage during a storm.

How to Minimize Hail Damage

3/15/2023 (Permalink)

SERVPRO of Lockport, Lemont, and Homer Glen strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

Hail storms can strike without much warning, leaving you with little time to react. Being prepared in advance and knowing what to do can help you stay safe while keeping damage to a minimum. Consider signing up for local weather alerts, which deliver warnings when hail storms are approaching your area.

How to Minimize Hail Damage

• Large hail can shatter windows. Closing the drapes, blinds or window shades can help prevent the wind from blowing broken glass into your home or buildings.
• Whenever possible, park your vehicles inside a garage or under a carport.
• Patio and lawn furniture can be dented, broken or even shattered by hail. Move these items indoors or under a covered area when not in use.
• If you have plans to replace the roof covering on your home or business, consider using impact-resistant material if you live in a hail-prone area. 

Lockport, Lemont, and Homer Glen (708)-301-4200.

Spring Showers Are Just Around The Corner!

2/17/2023 (Permalink)

Spring showers can lead to severe storms and the flooding of your home. We’re #HeretoHelp mitigate the resulting water damage to keep your shelter sturdy and safe. If a storm tears through Hinds County, SERVPRO is here to get your home or commercial business back in working order. SERVPRO of Lockport, Lemont, and Homer Glen can handle any size disaster. If you have any questions or concerns, let us know by calling 708-301-4200. Don't hesitate to call us when disaster strikes. We are always #HereToHelp at SERVPRO!

SERVPRO of Lockport, Lemont, and Homer Glen specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Can Help You With Your Storm Damage

1/24/2023 (Permalink)

When disaster happens you can depend on SERVPRO to have the resources you need. We don't tell our customers that call in that we are too busy. We are Ready For What Ever Happens! We have the training, equipment, and vehicles ready to head out whenever the time calls to help our community. Our team of trained professionals helps with mitigation to reconstruction. We give you information and tips to help minimize damage and keep the storms away. We can't stop a storm or tornado from happening, but we are here to help when it does. Take the time now while there is no threat of rain to prepare for future storms.

Why Do You Need to Act Fast?
You need to act quickly when storm damage strikes. The cleanup process should begin as soon as possible because the longer you wait, the more damage will result. Our Certified Technicians with our IICRC Team will perform every step to get you back on track!

Protecting your home against flooding

12/16/2022 (Permalink)

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it. SERVPRO OF Lockport, Lemont, and Homer Glen understands that your home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

• Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
• Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
• Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
• Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Storm Damage Tips and Tricks

11/3/2022 (Permalink)

Storm Damage Tips 

• Listen to the radio for advisories
• Do not venture outside until it’s declared safe 
• Stay away from downed power lines, standing water, and metal objects near downed wires
• Watch out for snakes and wild animals 
• If you smell gas, turn gas off at the meter 
• Avoid using candles or open flames indoors
• Operate generators outside
• Be careful when entering or leaving buildings with structural damage. It is best to avoid entering until the damage has been assessed 
• Once things have been properly assessed, make sure you have plenty of pictures of storm damage to your property 
  • Contact SERVPRO of Lockport, Lemont, and Homer Glen to come out for board up and get started on water mitigation. 
• SERVPRO will work with you and your insurance to get your property back to preloss condition

Storm Cleanup Expectations

7/27/2022 (Permalink)

The aftermath of a flood in Lockport, IL, is often overwhelming. When it’s time to start the cleanup, it can seem like an impossible task. Along with additional cleaning requirements, staying safe, filing a claim and much more can quickly cause additional headaches. Luckily, there are water remediation and flood restoration providers that can make the process go more smoothly. While waiting for help, the cleanup process can begin but requires a safety-first mindset.

Before the Cleanup
The mess left behind makes it hard not want to start the flood clean process as quickly as possible. Before jumping in, it is important to do the following:

Wait to enter your home until it is deemed structurally sound.
Once safe do to do so, wear protective clothing before entering.
Ensure gas and electricity are shut off.
For insurance purposes, take photos or a video of the damage.
Work with your insurer before starting any cleanup.

Cleanup Expectations
A flood is not normal water damage. It can contain sewage, debris and other harmful contaminants, which means additional cleaning requirements.

Along with cleaning up the mess, a strong flood disinfectant is needed to prevent potential microorganisms from causing issues. Anything that has come in contact with flood water needs to be cleaned and disinfected. Keep the following in mind as you begin the cleanup process:

1. Rugs, bedding, furniture, clothing and other similar items will need to be moved outdoors to dry and prevent the growth of mold and mildew.
2. Kitchenware will need to be disinfected, and cupboards and counter will need a thorough cleaning.
3. A mattress that has come in contact with floodwaters should be tossed.
4. Portions of plaster, paneling and wallboards will need to be replaced, at a minimum to where the floodwaters rose.
5. Depending on the type of insulation used in the home, it may need to be replaced.
6. Floors and carpeting will require professional cleaning. A wet subfloor could take months to completely dry. Increasing airflow circulation can help things dry out faster.

While flood cleanup may have additional cleaning requirements, the right help can get your home back to “Like it never even happened.”

Severe Weather and Large Hail

7/15/2022 (Permalink)

Severe Thunderstorm Straight-line Winds:

• Don’t underestimate the power of strong thunderstorm winds known as straight-line winds – they can reach speeds of 100 to 150 mph. Hurricane-force winds start at 74 mph. Illinois does experience these kinds of winds!
• If a severe thunderstorm warning contains hurricane-force wind speeds seek shelter immediately (as you would for a tornado situation).Stay away from windows and go to the basement or interior room/hallway. Do not use electrical appliances.
• Be aware that tall trees near a building can be uprooted by straight-line winds – that tree can come crashing through the roof of a home and crush a person to death.
• Powerful straight-line winds can overturn a vehicle or even make a person air-borne when they get up over 100 mph!
• One type of a straight-line wind event is a downburst, which is a small area of rapidly descending rain-cooled air and rain beneath a thunderstorm. A downburst can cause damage equivalent to a strong tornado!

Large Hail:

• Although it is rare, people have been killed by large hail stones after sustaining head injuries. Additionally, several people are injured by large hail stones each year in the U.S.
• Some thunderstorms can produce large hail stones that can reach the size of baseballs, softballs, or even as big as computer compact discs (CD) or DVDs! These large hail stones can fall at speeds over 100 mph! – that’s why they are dangerous!
• If a severe storm is producing large hail stones, seek a sturdy shelter and stay away from windows that can easily be smashed.
• If you are in your vehicle before the hail storm starts, get out of it and go to a sturdy shelter. Glass windows in vehicles can easily be smashed by the hail stones. If you can’t get out of your vehicle, then come to a stop and cover your head with your arms and hands.  

$ Storm Steps You Should Know About

7/2/2022 (Permalink)

Here Are 4 Steps You Should Know About

When your Palos Park, IL, company experiences a storm, you may be worried about flooding. Fortunately, there are a few things you can do to mitigate damage before the storm arrives. Here are four steps you should know about.

1. Back Up Data

Any time you think you may have a storm coming it’s important to back up any data you may have. This will help prevent the loss of important files even if your electronic devices suffer storm damage. Many companies like to have a remote server or an online storage space for this purpose.

2. Move Furniture

You can avoid flood damage to office items by moving them to a location that’s out of the way of the most likely path of the water. This can involve moving furniture to a higher level in the building, or to the center-most room, closing doors between the items and possible water.

3. Create Water Barriers

Another way to mitigate damage from flooding is to create water barriers. There are a number of ways to do this from sandbags to collapsible barriers. They should be set up around doors, window wells and other areas where water could get in, and placed in a way that direct the water flow away from the building.

4. Know Who To Call

It’s important to know who to call for a storm restoration beforehand and having that number ready can help save you valuable time on repairs. Many times your insurance provider will have a preferred restoration vendor who can handle a number of cleanup and repair types, including water damage and mold.

If you’re trying to mitigate storm flooding at your business, these four steps may help. Back up data, move furniture out of areas that are most likely to flood, create water barriers, and have the number of a restoration service on file. Preparing beforehand can help protect your company when the storm hits.

3 Tips To Make Handling a Canceled Flight Easier

6/24/2022 (Permalink)

Things You Can Do If a Storm Causes a Delayed or Canceled Flight

Whether you're leaving your home in Lockport/Lemont/Homer Glen, IL, to travel for work or for leisure, an issue with your flight can be frustrating. However, there are several things you can do to keep calm and comfortable if a storm causes a delayed or canceled flight.

1. Strategically Pack Your Carry-On

What you pack in your carry-on can make a big difference if your flight is delayed or canceled. Bringing extra clothes can ensure that you're comfortable wherever you go, and keeping your toothbrush and toothpaste with you can help you to feel refreshed. It's also generally useful to bring along something to keep you entertained while you wait at a hotel or at the airport, such as a book, your phone, or crossword puzzles.

2. Ask Your Airline About Compensation

Though every airline has different policies, it's often helpful to inquire about your airline's compensation policy if your flight is delayed or canceled. Some airlines will cover the cost of connecting flights or will offer a voucher for a hotel, taxi, or food. Even if you don't receive compensation for your delayed or canceled flight, it's often useful to contact the airline in order to receive help rebooking your ticket.

3. Ask a Friend or Family Member To Check On Your House

After a storm causes an issue with your flight, the last thing you'll want is to come home to a house that has sustained storm damage. Though emergency restoration services can often assist in mitigation and restoration efforts, it's usually preferable to prevent damage to begin with. When it comes to storm tips and preparing for a trip, you can often prevent major problems by asking someone you trust to check on your house to make sure everything is okay when you're gone.

No one enjoys a delayed or canceled flight, but it can be wise to prepare just in case you find yourself waiting in an airport or staying an extra night away from home. Strategically packing your carry-on bag, asking about compensation and asking someone to check on your home while you're away can help you to handle a canceled or delayed flight like a pro.

Sump Pump Maintenance

6/9/2022 (Permalink)

Sump Pump Maintenance

A sump pump can be very effective at keeping your Lockport/Lemont/Homer Glen, IL, basement, or crawlspace from overflowing. However, they are usually not in the living areas of the home and are frequently forgotten about until they stop working. Fortunately, maintaining the pump is generally pretty easy.

Cleaning
An important part of pump maintenance is keeping the pump clean. The following parts should be checked regularly for debris:

• vent
• pipes
• intake screen
• sump pit
  
  

In addition to checking these areas routinely, it is a good idea to take the pump out of the sump pit once a year and do a thorough cleaning of both the pump and the pit.

Testing
In addition to keeping the sump pump clean, it is important to test it. To do this, pour a bucket of water into the sump pit and make sure the pump activates and drains the water properly. Additionally, check that the power cord is free of damage and that the outlet is working. These pumps are usually connected to ground fault circuit interrupter (GFCI) outlets, and sometimes those types of outlets turn off. If the pump has a backup battery, be sure to test them routinely and change them as directed by the manufacturer.

Other Maintenance Tasks
There are a few other things to watch for when examining your pump. Make sure the pump is upright in the sump pit. Look for rust and other signs of corrosion. Check that the float ball can move freely. If you are uncomfortable performing any part of the pump maintenance yourself, find a reliable contractor to perform the inspections and maintenance for you.
Even a well-maintained sump pump can malfunction, leaving you with a flooded basement or crawlspace that can lead to further complications, such as mold damage. Fortunately, a certified restoration service can help you get your home back to normal quickly and safely.

Prepare Your Commercial Property for a Storm

5/26/2022 (Permalink)

Storm-Proof Your Commercial Property

Storms can wreak havoc on commercial buildings. By implementing some sound storm preparedness plans you can reduce the risk of severe damage to your property in Lockport/Lemont/Homer Glen, IL.

1. Mitigate the Risks

Strong winds and heavy rain account for much of the damage during a storm. Before the storm hits, prepare your property to reduce the risk of extensive damage.

Bring in outdoor equipment, such as grills and lawn furniture to avoid items becoming airborne. Board up windows and glass doors so they don't shatter during the storm.

Inspect roofing materials to ensure they are secured. Fix any loose materials right away.
Trim any loose branches near the building so they don't damage the siding or break windows.

Disconnect computers and other electrical devices. Don't unplug the refrigerator, however.
Move loose items away from windows inside the building as much as possible.

2. Train Employees on Storm Procedures

Make sure all employees and visitors understand what to do in an emergency. Property management must develop work instructions to address the risks and then train workers on the procedures.

Conduct emergency drills with all employees so that they are familiar with the storm preparedness procedures. This will reduce the risk of people becoming panicked during a true emergency.

Designate evacuation exits and assign persons who are responsible to account for employees and visitors.

3. Inspect the Property After the Storm Passes

Wait until you are sure that the storm has passed before inspecting the building. If the emergency required persons to evacuate, don't allow employees to enter the building until authorities have given permission to do so.

Authorized personnel should inspect the property around the building to look for damage. They can identify issues to the structural integrity of the building and look for potential hazards that must be addressed. Call a storm restoration service if you need help with repairs.

Implement a sound storm preparedness plan to reduce the risk of damage during a storm.

Being prepared From Power Outages From Storms

3/24/2022 (Permalink)

Managing Without Power 

SERVPRO of Lockport/Lemont/Homer Glen has seen storm damage lead to power outages.  

A power outage can:

• Disrupt communication
• Make transportation difficult
• Shut down water pipes
• Close businesses, grocery stores, gas stations, banks, ATMS, other services
• Lead to food spoilage
• Lead to contaminated water
• Disable medical devices

During a power outage be sure to:

• Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
• User generators only outdoors and away from windows
• Disconnect appliances/electronics. Power surges can destroy equipment
• Have already set up a plan to refrigerate medicines
• For people who use power wheelchairs, have a backup battery. You may also need a manual chair
• The local power company should already know that someone in your home relies on medical devices
• Do not use a gas stove or oven to heat your home or business
• If travel is safe, go to another location for proper heating or cooling
• Check on your neighbors.

What To Do If A Tree Falls In Your Yard

2/16/2022 (Permalink)

As time passes and weather wears away at trees, trees eventually die and fall. Sometimes, a strong storm and wind expedite the process. However, you’re generally not notified in advance when a tree falls in your yard, so we’ve gathered a list of actions you should take if a tree falls in your yard. 

1) Think about safety first.

Are you inside a building that the tree fell on? Where is the tree in relation to you and your family? Is the tree at risk of falling even further and causing more damage? If the tree has come in contact with any part of your home or fallen through your roof, you should get everyone outside of your home as soon as possible. Take note of any wires that your tree has knocked down or is now touching as they may pose a fire hazard. Any injuries or structural damage should elicit a call to 911 for the fire department to come and help you out. 

2) Assess the damage. 

Did the tree hit any existing structures? What kind of damage did it cause? Take photos of the damage for insurance purposes later and stay a safe distance from the tree if it’s at risk of moving even more during a storm, etc. Figuring out what exactly has been damaged and how is an important step in the process of what to do after a tree falls in your yard.

3) Determine whose tree fell.

Did your tree fall in your yard? Or is it your neighbor’s tree? Even if a neighbor’s tree fell on your home or into your yard, it’s typically your homeowner’s policy that covers the damage. This might seem a bit backward, but it’s the way most policies work. However, you should take note of whose tree it is and double-check with your insurance policy and coverage to see what applies and if the tree falls into any of the exclusions. 

4) Call the insurance company.

After determining whose tree fell and assessing the damage, give your homeowners’ insurance company a call. Describe the situation and provide them with photographic evidence of the damage. They’ll be able to tell you the next steps to take and what you should do next.

5) Arrange for tree removal. 

Once you’ve gotten in contact with your insurance company and you know what is covered under your policy, it’s time to arrange for tree removal. Your insurance company may provide you with a list of disaster restoration specialists that they work with, but it may be smart to come to them with a name in mind to see if that will be covered under your policy. SERVPRO of Lockport/Lemont/Homer Glen  is a great disaster restoration company that can take care of tree removal, structural restoration, and more in the aftermath of storms, incidents, and other disasters. 

We Can Help You With Your Storm Damage

12/22/2021 (Permalink)

When disaster happens you can depend on SERVPRO of Aurora to have the resources you need. We don't tell our customers that call in that we are too busy. We are Ready For What Ever Happens! We have the training, equipment, and vehicles ready to head out whenever the time calls to help our community. Our team of trained professionals helps with mitigation to reconstruction. We give you information and tips to help minimize damage and keep the storms away. We can't stop a storm or tornado from happening, but we are here to help when it does. Take the time now while there is no threat of rain to prepare for future storms.

Why Do You Need to Act Fast?
You need to act quickly when storm damage strikes. The cleanup process should begin as soon as possible because the longer you wait, the more damage will result. Our Certified Technicians with our IICRC Team will perform every step to get you back on track!

Your Storm Saviors

11/27/2021 (Permalink)

We offer 24-hour emergency service because we know that storms, fires, and water issues can happen any day at any time. We want to help you get back to preloss conditions no matter the situation.
Storms and other natural disasters can come at any time so you should always have a plan in place. Our goal is to help you get back on track as quickly as possible so we can all get back to enjoying our homes. Whether it's a fire or a storm, your safety is our first priority.
Everyone plays an important role in helping make your community safe and strong in case of emergencies. That's why we want you to know that we're here for you no matter what type of service request you may have.

Your Storm Saviors

9/9/2021 (Permalink)

We offer 24-hour emergency service because we know that storms, fires, and water issues can happen any day at any time. We want to help you get back to preloss conditions no matter the situation.
Storms and other natural disasters can come at any time so you should always have a plan in place. Our goal is to help you get back on track as quickly as possible so we can all get back to enjoying our homes. Whether it's a fire or a storm, your safety is our first priority.
Everyone plays an important role in helping make your community safe and strong in case of emergencies. That's why we want you to know that we're here for you no matter what type of service request you may have.

What Can SERVPRO Do For Me After Storms Flood My Lockport / Lemont/ Homer Glen Basement?

7/29/2021 (Permalink)

SERVPRO Acts Fast To Remove Floodwaters And Mitigate Damages In Lockport / Lemont / Homer Glen

Time is of the essence when it comes to Storm-related flooding in homes. Dirty floodwaters can quickly cause extensive contamination and damage if not dealt with fast enough, so contact the SERVPRO professionals who have the experience and the tools for the job.

What Can I Do To Help Prevent More Water Damage?

Since storm waters usually consist of dirty category 3 black water, spongier materials (pillows, upholstery, curtains) become a health hazard after contamination. Mitigating flood damage in Lockport / Lemont / Homer Glen begins with moving these types of materials out of the reach of the floodwater.

How Does SERVPRO Detect Hidden Damage In The Walls?

SERVPRO technicians have several options available to them when trying to locate hidden water damages. These include:

    •    A moisture meter to find the moisture content of walls. Penetrating moisture meters can also be used to test deep inside walls and floors
    •    A thermo-hygrometer to measure air conditions in a room, and to create drying and humidity goals.

If water damage is discovered, our teams can begin the ventilating process by drilling holes beneath the baseboards next to the wall. Using these holes, our technicians can use dehumidifiers and air movers to pump dry air into your wall cavities.

Can SERVPRO Prevent Mold From Growing After Flooding?

Yes, SERVPRO can help eliminate conditions favorable to mold growth in your house. Three primary conditions encourage mold to grow:

    •    A food source such as wood or paper.
    •    A temperature between 68 F and 86 F.
    •    Humidity above 65%.

Our technicians can prevent mold growth by reducing humidity in your home to below 60% with the use of dehumidifiers.

SERVPRO of Lockport / Lemont / Homer Glen has the professional equipment and training you need to deal with flooding, so call us at (708) 301-4200. We are available 24/7 because We’re Faster to Any Size Disaster.

Addressing Ceiling Leaks After Storm Damage

6/30/2021 (Permalink)

Severe weather may bring on high winds and heavy rain – leading to a leaking roof from storms. All Aurora property owners must know what to do should water damage form due to a recent storm. The sooner you enlist the help of trained SERVPRO technicians to handle water damage remediation, the easier the clean-up and repair will be!

Storm damage in Aurora can happen at any time, but SERVPRO is the team to call when you require ceiling repairs from water damages. There are a few telltale signs to help determine whether you have water damage from a storm, including:

• Excessive dripping
• Stains on your interior walls or ceilings
• Damp or soft spots on your roof
• Materials that begin to sag
• Notable signs of structural collapse

Should you have ceiling leaks and roof damage, SERVPRO offers emergency board-up and tarping services to keep your interior from suffering excess loss. We will also handle all debris removal, water extraction, and drying required during the restoration process.

You must know what to do and who you can call once you suffer from storm damage that impacts your home. SERVPRO of Aurora has a Green Fleet filled with equipment, and we can dispatch a crew to your home within hours of your call. Reach us 24/7!

Flooded Basements

4/19/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Lockport/Lemont/Homer Glen basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 708-401-3200

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Lockport/Lemont/Homer Glen.

Be prepared for the unexpected.

4/15/2021 (Permalink)

Call the CLEANUP TEAM that’s faster to any size disaster.

While the spring season is know for the potential for severe weather, the threat exists throughout the summer months as well. 

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. Your local SERVPRO Franchise Professionals can provide tips and tools to help. Here are a few tips to consider when preparing for an approaching storm.

Before the Storm

• Build an emergency supply kit and develop a communication plan.
• Unplug any electronic equipment before the storm arrives.
• Secure outdoor objects that could blow away or cause damage.
• If you are outdoors, get inside a building, home or hard top vehicle (not a convertible)
• Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

• Use your battery-operated NOAA Weather Radio for updates.
• Avoid contact with corded phones. Cordless/cellular phones are safe to use.
• Avoid contact with electrical equipment or cords.
• Stay away from windows and doors.
• Unplug appliances and electrical items, like computers. Power surges from lightning can cause serious damage.
• Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm

• Never drive through a flooded roadway.
• Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
• Stay away from downed power lines and report them immediately.

Disasters Strike When You Least Expect It

4/1/2021 (Permalink)

Whether it is an unexpectant water or fire loss, it can leave you with lots of decisions of what to do next. 

One thing that SERVPRO of Lockport/Lemont/Homer Glen recommends is creating a disaster plan for your home or business. This can simply be a plan that documents all of your critical contact information in case of an emergency. Also it is important to locate all of your shut off valves in your home or business as well. 

A few years ago SERVPRO created an app that helps you document all of these critical shut offs by pictures and document your important phone numbers. You can call our office directly to schedule an appointment and we can send someone out for no cost to help set the app up for your home or business. 

As another note be sure to understand your insurance policy with your agent. Many times homeowners or business owners in Lockport/Lemont/Homer Glen do not understand their coverage and can create issues when something happens. 

If you have any questions on how to be better prepared, do not hesitate to contact our office at anytime at 708-401-3200.

Tornado Season is Almost Here

3/31/2021 (Permalink)

Tornadoes are violent and can completely destroy well-made structures, uproot trees and send objects through the air like deadly missiles and they can happen anywhere. Here are some tips to keep you and your loved ones safe.

• Identify a save place in your home where family and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
• In a high rise building, if you don't have have enough time to go to the lowest floor, pick a hallway in the center of the building.
• In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home is safe in a tornado.

KNOW THE DIFFERENCE!!!!

Tornado Watch: means a tornado is possible. 

Tornado Warning: means a tornado is already occurring or will occur soon. GO TO YOUR SAFE PLACE IMMEDIATELY.

Always remember to play it safe and we are always here, if you need us. SERVPRO of Lockport/Lemont/Homer 708-301-4200.

Who to call when disaster strikes in Lockport / Lemont / Homer Glen

12/29/2020 (Permalink)

Given that storms, natural disasters and accidents take place all the time it’s always good to have a skilled, reliable 24 hour restoration company you can count on. SERVPRO of Lockport / Lemont / Homer Glen has been serving your local community when disaster strikes since 2007. When we say we are available 24 hours, 7 days a week – we mean it. Our team of water and fire damage restoration experts will be at your Lockport / Lemont / Homer Glen, IL home or business within moments of your phone call. 

It doesn't matter the size of the damage, we are faster to any size disaster. We take great pride in restoring and serving the Lockport / Lemont / Homer Glen, IL community. 

If you find yourself with water or fire damage call us! We will be there when you need us. Call us at 708-301-4200.

What you should know about mold after a storm

11/20/2020 (Permalink)

After a natural disaster such as a storm that causes flooding or standing water, tons of excess moisture can contribute to the growth of mold.  Mold can grow in homes and buildings and can produce allergens and irritants. Mold can develop within a little as 24-48 hours after water exposure and what’s worse is that it will continue to grow until steps are taken to stop it. If your home or building has been flooded, or has been exposed to excessive moisture after the storm you may be at risk for mold, even if you have since dried the area. 

We do not recommend that you dry the area yourself. Water damage mitigation if not done properly can create mold growth after a storm. It can create a constant mold problems if property is not dried out completely and there is a high change it will begin to grow on material such as drywall, studs, carpeting and insulation, which can be extremely costly to replace once it is damaged. We do not recommend you try and remove the mold yourself with bleach or any other disinfectants.  Our SERVPRO professionals use anti-fugal and antimicrobial treatments to eliminate mold colonies to help prevent new colonies from forming. We at SERVPRO midtown do mold testing and safe mold remediation. You can call us at SERVPRO for immediate service 708-301-4200.  

What you should know about mold. Mold can enter though heating and air conditioning systems. It can enter though vents, widows and open doorways. It can also attach itself to shoes and clothing and be carried indoors. When mold spores drop on a place with excessive moisture where leakage might have occurred the mold with then grow. 

Usually mold can be seen or smelled, mold often produced a strong, musty oder. During SERVPRO’s inspection and mold damage assessment various technologies will be used to detect mold and hidden water sources.  

We at SERVPRO are at your service at a moments notice when it comes to water damage or flooding after a storm.  However mold can infest your home in a more subtle, insidious way.  Here are some helpful tips on how to keep mold from entering your home and preventing it from spreading throughout.

• Make sure your roof gutters and roof are cleaned frequently 
• Check under potted indoor plants to make sure water does not accumulate
• Remove or replace wet carpets or rugs that are not drying properly 
• Increase ventilation and air flow as often as possible especially when showering, cooking, using the dishwasher or clothes dryer
• Use de-humidifiers and fans to help remove excess moister and condensation 
• Whenever there is a spill or leak, clean it up immediately 

If you do detect mold in your home or building SERVPRO of Lockport / Lemont / Homer Glen is here for you. Call us anytime at 708-301-4200. We provide a 24/7 emergency service with highly trained specialists who will come to inspect and assess right away. STAY SAFE! 

Do You Have Your Emergency Kit Ready

9/8/2020 (Permalink)

Here is what your kit should contain

If a community is not prepared for a severe storm, the results can be devastating. Since the Will County Area is no stranger to severe storms, SERVPRO of Lockport / Lemont / Homer Glen wants to share some of the following tips to keep in mind while putting together an emergency kit in the event of a severe storm approaching. FEMA has stated that emergency kits should include some of the following:

• Flashlight and extra batteries
• First aid kit
• Any medicine currently being taken
• Emergency food and water
• Extra change of clothes and shoes
• Pet supplies if you are taking care of an animal

These are just a few examples of what an emergency kit should contain. Residents can add whatever else they may need. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources they can be easier to deal with.

Protect Your Home From a Flood

8/11/2020 (Permalink)

Use the circuit breaker panel to swiftly shut off all electricity

Flood Safety Preparation Tips

In order to protect your home from the damage that can be caused by a flood, you should research the flood risk in your area and be aware the flood level of your property. Follow flood safety preparation steps to protect your home in Lemont, IL.

1. Protect the Electrical System in Your Home
Ensure that all electrical sockets, wiring, and circuit breakers are above the flood level. Water and electricity are a potent combination. Furnaces and water heaters should be elevated inside the home. Air conditioners and generators are also essential for the home but often reside outside of it. Elevate important outdoor equipment to safeguard it against rising water.

2. Update Your Sewer and Drainage Systems
Consider installing an interior or exterior backflow valve to prevent a flooded sewer system from backing up into your home. If the foundation of your home is below the water table, consider installing a sump pump with battery to maintain flood safety.

3. Know What to Do When a Flood Occurs
When a storm occurs and water levels begin to rise, have a plan to protect your property. Keep gutters and drains clear of debris. Use the circuit breaker panel to swiftly shut off all electricity. Move any electronics, carpet, and furniture that you are able to maneuver to a higher point in your home.

4. Deal With Frequent Flooding
There are costly measures available to help stop frequent flooding. Consider raising your home on columns so that it sits above flood level. Investing in foundation vents would allow water to flow through the building instead of rising inside and causing further damage. Check with your insurance to see if your coverage provides for any of these extreme measures to attempt to flood proof your home.
Flood safety is a serious issue that should be addressed in every home. If you have done your best to follow these safety tips and still experience damage from a flood, you may want to call a storm damage restoration specialist to help you recover.

Hire Professionals Who Understand

7/15/2020 (Permalink)

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

Why Does Mold Form After Flooding?

4/28/2020 (Permalink)

Mold spores thrive on moisture

Why Does Mold Form After Flooding?

If a flood has recently damaged your home in Willow Spring, IL, you may be primarily concerned about damage caused by contaminated water. It is important to promptly extract standing water and clean the affected area to reduce the risk of secondary mold damage. Find out why mold growth is more likely in the wake of a flood.

Spores In the Air
Many mold spores are airborne in indoor and outdoor air. Spores can enter your residence in any of the following ways:

• Air conditioning system
  
• Heating system
  
• Open doors
  
• Open windows
  
• Vents
  
  

People and pets can also carry spores indoors. Once spores are present inside a structure, colonies will start to form if the factors necessary for growth are present.

Nutrients and Moisture in Contaminated Water
Mold requires a combination of nutrients from organic materials and moisture in order to multiply. Contaminated flood water contains everything necessary for mold growth. Furthermore, building materials containing cellulose are also rich food sources for fungi. A flooded structure is an ideal environment for mold. 

Delayed Extraction
Mold flourishes when conditions that support growth are sustained over for several days or longer. Spores may start multiplying within just 24 to 48 hours after water damage. An environment that has minimal disruption is ideal for the rapid formation of colonies. If you evacuate a residence that ends up filling with water, you are likely to discover mold upon your return. Arrange for water extraction and cleanup as soon as possible to limit the severity of an infestation.
Timely water damage mitigation and restoration measures can reduce the risk of a mold problem at your residence in Willow Spring, IL. After standing water has been removed, damaged building materials may need to be torn out. Areas exposed to contaminated water must be disinfected to eliminate bacteria and other microbes. Thorough cleaning and drying should stop mold growth.

Power Outages During Storms

11/21/2019 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

• Disrupt communications, water, and transportation.

• Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

• Cause food spoilage and water contamination.

• Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

• Keep freezers and refrigerators closed.

• Only use generators outdoors and away from windows.

• Do not use a gas stove to heat your home.

• Disconnect appliances and electronics to avoid damage from electrical surges.

• Have alternate plans for refrigerating medicines or using power-dependent medical devices.

• If safe, go to an alternate location for heat or cooling.

• Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

How Technology Impacts Water Damage Restoration

9/3/2019 (Permalink)

Like everything in life, things change and processes get redeveloped to make things quicker, more efficient and with the end result in mind. This blog is going to talk about the various technologies that are used in water damage cleanup.

One such technology that is relatively new to the restoration industry is the use of drones to determine where water damage resides. Drones can find water damage in areas where it is deemed unsafe to roam into. With this access, the drone can also take pictures from angles that are not possible by a crew member and helps the insurance company to value out and determine what areas can be removed and what areas can be dried and or salvaged.

Another technological innovation within restoration is thermal imaging. This along with moisture readings can help to ensure that the structure can maintain a strong integrity after a water loss and keep the materials in line with the environmental conditions surrounding the material. 

In the event of water damage in the Lockport, Lemont , Homer Glen area, you can call your local SERVPRO experts at (708) 301-4200.

Tricks to Avoid Flooding

7/16/2019 (Permalink)

It is also important to keep your building’s drains clear. Clean leaves and dirt out of gutters at least once every other month. Make sure that ditches around your property don’t become trash receptacles. Keep It Green Your landscaping can help with flood prevention. Adding plants around your building can slow the flow of floodwaters. Flower beds can be built with water reservoirs under them, giving excess rain a place to go, if necessary. Trees and other plants with extensive root systems can combat erosion, preventing mudslides and the subsequent damage to your foundation. Keep It Routine Flood cleaning experts recommend that you adhere to a consistent inspection schedule. Building codes are in place to protect both the city and the building owner from preventable damage. By noticing problems and repairing them quickly, you can protect both your building and the infrastructure that supports it. Flood prevention works best when every entity at every level works together. If you do everything you can do to protect your building and the property on which it is built, you can help the city with its emergency flood plan as well.

Hire Professionals Who Understand

6/12/2019 (Permalink)

Our Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

Wireless Emergency Alerts

4/15/2019 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may be used to share;

• Extreme weather warnings
• Local emergencies requiring evacuation or immediate action
• AMBER alerts
• Presidential Alerts during a national emergency

A WEA will look like a text message, and typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/weato learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

Sump Pumps & Storms

3/1/2019 (Permalink)

If you have a sump pump, most the time you don't realize how important it is until it stops working.  Power outages, failure and a sump pump that cannot handle the capacity are common problems.  Another is knowing how old is your sump pump?? Avoid potential problems by doing routine inspections or replacing your old sump pump. Usually sump pumps should be replaced every 5 years or according to manufacturers guidelines and each year the sump, switch and float should be inspected as well.  Pay attention to how often the sump pump is running and if it runs regularly or there is a higher water table, consider a sump pump with higher horsepower.  

Another way to increase the pump's efficiency and prolong life is to clean your sump pit, remove any dirt, sand, gravel and other debris routinely. Ensure that the discharge line opening is free of obstructions so that water can be pumped through the line and out of your basement or crawlspace and also be aware in the winter the discharge line may freeze bringing the water back into your house.  Regular checks can make sure you don't ever get surprised by your sump pump!

Hire Professionals Who Understand

2/28/2019 (Permalink)

Our Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

"Stormy Weather"

1/16/2019 (Permalink)

The tornado removed the entire outer wall with out touching the content and even a cross remains on the wall.

June 22, 2015 is a date that the residents of Coal City, Illinois will never forget. An EF-3 tornado, with winds estimated at 160 miler per hour ripped through the town causing wide spread devastation to the community. SERVPRO of Lockport/Lemont/Homer Glen was called in to assist with the damages. We were given the opportunity to help families try to get their lives back to some kind of order considering what they had just been through. When a disaster hits, it is not always about the property damage but also about being compassionate and caring of each individual affected by it.

"During a difficult time, SERVPRO was respectful, helpful, professional, and made a horrible situation better." - Kristin C.

"At a difficult time in our lives, SERVPRO was caring, supportive, and attentive, thank you!" - Lance C.

It is comments like these that make us proud to be the company we are today: from taking care of all their personal belongings and content, to cleaning and rebuilding the damage done to their homes and properties. 

Our highly trained professionals are available 24/7, 365 days a year, to handle any disaster from beginning to end and make it "Like it never even happened." If ever the need arises, call 708-301-4200.

Faster to Any Size Disaster

12/13/2018 (Permalink)

Being an industry leader with more than 1,400 franchises strong in cleanup and restoration, SERVPRO is equipped to handle any cleanup or restoration job no matter how large or small. With SERVPRO's Storm Response Team, SERVPRO of Lockport/Lemont/Homer Glen has access to vast resources at its disposal to help with any situation.

When a natural disaster sweeps through a region, whether it's a wildfire, blizzard, flood, tornado or hurricane; SERVPRO of Lockport/Lemont/Homer Glen Franchise Professionals knows your family can't afford to wait for your home to be restored to preloss condition. Every hour of unmitigated damage can cause more damage to your home or business and more stress and trauma to you or your family.

When disaster strikes, you need help, and you need it now. If the unthinkable happens and a natural disaster strikes your area, you can be sure SERVPRO of Lockport/Lemont/Homer Glen will be there, working to make it "Like it never even happened. Call 708-301-4200.

Tips to Prepare Your Home for Winter Ice Storms

11/14/2018 (Permalink)

Winter is once again coming and along with it comes one of your home's worst enemies; ice dams. Ice dams are continuous chunks of ice that form along the edges of your roof. During the warmer parts of a winter day, water melting off the roof pools behind the ice and then seeps back up under the shingles; causing damage to the interior of your home. To try and prevent ice dams, you have a few options:

• Make sure all gutters and downspouts are cleared of trapped leaves and debris.
• Being very careful, try to remove the snow off your roof after a heavy snowfall with a snow rake or call in a professional who can provide that type of service. Usually this can only be done on a single story home.
• Make sure that your attic is properly insulated and vented. Building codes require 12' to 14" of insulation.
• The next time you re-roof, run a special adhesive ice-and-water barrier 3" to 6" up the roof from the edge. It can be rather expensive but can save you money in the long run.
• Have heat cables installed on the edge of your roof where ice usually dams up.

As hard as we try to control some of the things that mother nature throws at us, it doesn't always work out. If you suspect you may have damage to your home due to ice damming or any other cause, give SERVPRO of Lockport/Lemont/ Homer Glen at 708-301-4200 and we will send our trained professionals to help you with your problem.

Preparedness for Pets

10/12/2018 (Permalink)

After Hurricane Katrina it was estimated that over 15,500 animals were ultimately rescued. Of the 15,500, only 15-20% were reunited with their owners.

Pets are just as important as any family member to most people so make them part of your preparedness planning. Several things that you can do to make sure they stay safe during an emergency are:

Build a Pet Emergency Kit

• Food - At least a three day supply in an airtight, waterproof container.
• Water - At least a three day supply.
• Medicines and medical records
• Important documents - such as registration, adoption and vaccination papers.
• First Aid Kit
• Collar or harness with ID tag, rabies, tag and leash
• Crate or pet carrier - Have a sturdy, safe crate or carrier in case you need to evacuate. There should be enough space for the pet to stand, lie down or turn around in.
• Sanitation - Pet litter and litter box, newspapers, paper towels, plastic trash bags, and antibacterial wipes.
• Picture of you and your pet together - If you become separated, the photo will help as documentation of ownership and help others to assist you.
• Familiar items - Not only is this a traumatic time for, but also for your pet. By having some items such as treats, toys and bedding make help alleviate stress on your pet.

Most important of all is to include your pet in your evacuation plans and don't leave them behind where they can be lost or injured. It is very important to have your pet micro chipped. In the event that you do get separated from your pet, it will be much easier for the animal to be traced back to it's owner.

For more information visit ready.gov/animals and remember that SERVPRO of Lockport/ Lemont/Homer Glen 708-301-4200 knows that not only are your personal items important to you but so are your family pets. Keep them safe and be prepared!

The Do's and Dont's of Surviving a Flood

9/12/2018 (Permalink)

Flooding can happen at anytime and anywhere as a result of rain, snow coastal storms, storm surges and the overflow of dams and water systems. Just 6 inches of moving water can knock a person down and 1 foot of moving water is enough to sweep your vehicle away. Remember the following:

• Depending on where you are and the impact and warning time of the flooding, go to a previously identified safe location.
• If you are told to evacuate, leave immediately. Never drive around barricades that local responders have used to safely direct traffic out of flooded areas.
• Listen to EAS, NOAA Weather Radio or local alerting systems for current emergency information and instructions.
• Do not walk, swim, or drive through flood waters. Turn around.
• Stay off bridges over fast moving water. Bridges can be wash away without warning.
• If your vehicle is trapped in fast moving water, stay inside unless the water is rising inside the vehicle, then seek safety on the roof.
• If trapped in a building, go to the highest level. Do not go into a closed attic where you may be trapped by rising floodwater. Go to the roof if necessary and signal for help.
• Always remember to listen to authorities for information and instructions during a flood situation and return home only when they say it is safe to do so.

If a flood does strike your home or business, contact SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 for all your water restoration needs.

Generator Safety

8/15/2018 (Permalink)

If you have a generator available for power outages during severe weather, follow some safety tips below from the American Red Cross:

• Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices in your home, garage, basement, crawl space, or any partially enclosed area.
• To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
• Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can lead to full incapacitation or even death. While using a generator; if you start to feel sick, dizzy, or weak, get to fresh air immediately.
• Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon dioxide.

SERVPRO of Lockport/Lemont/Homer Glem is always there to help you weather the storm. Call 708-301-4200.

After the Storm?

7/12/2018 (Permalink)

This Spring and Summer has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

• Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
• Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
• Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
• Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
• If your home is out of electrical power, use extra caution when using candles for light.
• Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Please remember to keep you and your family safe and remember that SERVPRO of Lockport/Lemont/Homer Glen is always available to help you with your restoration needs. 708-301-4200.

What To Do Now To Prepare For A Flood

6/12/2018 (Permalink)

Floods are the most common natural disaster in the United States.

• Know types of flood risks in your area. Visit FEMA's Flood Map Service Center https://msc.fema.gov/portal for information.
• Sign up for your community's warning system (EAS) The Emergency Alert System.
• If flash flooding is a risk in your location, monitor potential sign, such a heavy rain.
• Learn and practice evacuation routes, shelter plans,and flash flood response.
• Gather supplies in case you have to leave immediately or if services are cut off including medications, pet needs, batteries or and other critical equipment.
• Purchase or renew a flood insurance policy. It typically takes up to 30 days to go into effect. Get Flood coverage under the(NFIP) the National Flood Insurance Program.
• Keep important documents in a waterproof container. Create password protected digital copies.
• Protect your property by moving valuables to higher levels, declutter drains and gutters, install check valves and consider a sump pump with a battery.

Remember that SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 is available 24/7 to help you if the need should arise.

Build an Emergency Kit

4/26/2018 (Permalink)

Be Prepared at your home or business with an Emergency Kit. Ready.gov suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit:

• 3-day supply of non-perishable foods
• Water (one + gallon per person per day)
• Prescription medication
• Sleeping bag or blankets
• Fire extinguisher
• Hygiene products
• Flashlights
• Extra batteries
• Cell phone charger
• Change of clothes
• Matches in waterproof container
• Wrench or pliers to turn off utilities
• Whistle to signal for help
• Pet supplies
• Infant formula and diapers
• Important documents such as insurance policies, ID's, and bank records in a container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out Ready.gov. and remember, if needed; we are her to help you, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

April Showers Bring May Flowers

4/25/2018 (Permalink)

Hopefully April Showers will bring you May Flowers. May is a very busy month as school is coming to an end and summer is just around the corner.

The same is true for preparedness planning in May. The following preparedness events take place this month and offer a great chance to educate yourself, family, and friends.

• Wildfire Community Preparedness Day (May 5, 2018)
• National Hurricane Preparedness Week (May 6-12, 2018)
• National Dam Safety Awareness Day (May 31, 2018)
• National Building Safety Month

May also brings to weeks to show appreciation for first responders:

• National Police Week (May 13-19, 2018)
• National Emergency Medical Services (EMS) Week (May 20-26, 2018)

Be sure to visit ready.gov for more information and resources and remember SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 is ready in any disaster to make it "Like it  never even happened."

When storms or floods hit Lockport/Lemont/Homer Glen, SERVPRO is ready!

4/10/2018 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A faster response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Lockport/Lemont/Homer Glen area we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

If you have a storm or flood damage call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and we will make it "Like it never even happened."

Make Sure Your Lockport/Lemont/Homer Glen Home is Storm Ready

4/10/2018 (Permalink)

Storms in the springtime are something we need to be ready for.  We watch the news, but bad weather is still unpredictable, so we need to take steps to keep our homes safe from storm damage.

It is a really good idea to conduct an inspection of your home and grounds before inclement weather hits.  A leaky roof or window can cause big problems during heavy rainfall and strong winds.  Do all of your exterior doors and windows fit correctly?  When was the last time you took a good look at your roof?  These are all great questions to keep in mind.  

Loose shutters and unstable large trees and bushes can present a real problem in high winds.  Its a good idea to trim back trees and bushes with large, heavy branches that are not in good condition so that windows and vehicles are not in danger of storm damage in windy conditions.

Many homes in older cities have drainage ditches or creeks on the property.  Take time to inspect these areas and remove debris or dirt that might obstruct the flow of water from a heavy rain.  A clogged drainage ditch or creek bed can cause a lot of damage by flooding your property during, or even after, a storm.  

In the event of a storm, do you have a system in place that will help you get information to everyone you care about in case of a weather emergency?  Most of us use our cell phones to communicate these days, but in the case of a bad storm, your cell phone service could be at risk.  You might consider a good old-fashion landline, just in case.  If you or a family member gets stuck at work or out doing errands, others will worry, so keeping those lines of communication open can keep everyone safe and worry-free.

The SERVPRO team at Lockport/Lemont/Homer Glen is here to help in the event of storm damage, fire damage, or mold issues.  Call SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Severe Weather Safety

3/16/2018 (Permalink)

Severe weather can happen any time, anywhere.  Each year, Americans cope with an average of the following intense storms (noaa.gov):

10,000 severe thunderstorms

5,000 floods or flash floods

1,300 tornadoes

2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.  Check the weather forecast regularly, obtain NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

SERVPRO of Lockport/Lemont/Homer Glen can help you be "Ready for whatever happens!"

Dangers of Extreme Cold

1/24/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.

Even scarier? Fifty-three people died and three were injured due to extreme cold the same year.

It is important to be aware of the effect temperatures can have on you. The two mailconditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin,skin that feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss,slurred speech, and drowsiness. If someone’s body temperature is below 95 degrees Fahrenheit seek medical attention immediately.

To avaid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

Winter Weather

12/21/2017 (Permalink)

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow. According to climate.gov, on February 12, 2010, there was snow present in all 50 states, including Hawaii! Five years later in 2015, it almost happened again, when every state but Florida experienced snow. While it is generally unlikely for certain states to encounter snow, it is still important to know how to be prepared if winter weather strikes your home, business, or while traveling.

What happens if disaster does strike during the most wonderful time of the year? Easy - Call SERVPRO of Lockport/Lemont/Homer Glen, even if it’s the night before Christmas and we will make it “Like it never even happened.”

Severe Weather Preparedness

11/12/2017 (Permalink)

Severe weather can happen any time, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take the next step in severe weather preparedness by creating a communications plan for your family. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Once you have taken action to prepare for severe weather, share your story with family and friends on Facebook or Twitter. Your preparedness story will inspire others do the same.

Severe Weather Safety - General

4/10/2017 (Permalink)

Hundreds of people die each year in the United States due to heat waves, hurricanes, lightning, flash floods, powerful thunderstorm winds, and winter storms or winter cold. Additionally, thousands of people are injured by these weather events each year.  If you are aware of what weather event is about to impact your area, you are more likely to survive such an event. To stay on top of the weather, utilize NOAA Weather Radio All Hazards receiver units that can be purchased at most electronic stores. Make sure the model you purchase has a battery-backup. You should also obtain the latest weather information from commercial TV/radio, cable TV, the internet/web, and newspapers. It’s your responsibility! 

What else can you do to prepare for severe weather?

• Develop a disaster plan for you and your family at home, work, school, and when outdoors. The American Red Cross offers planning tips and information on a putting together a disaster supplies kit at www.redcross.org.
• Identify a safe place to take shelter.
• Know the county in which you live or visit – and in what part of that county you are located. The National Weather Service issues severe weather warnings on a county basis.
• Check the weather forecast before leaving for extended periods outdoors. Watch for signs of approaching storms.
• If severe weather threatens, check on people who are elderly, very young, or physically or mentally disabled. Don’t forget about pets and farm animals.

Severe Weather Safety - Lightning & Flash Flood/Flooding

4/10/2017 (Permalink)

Severe weather safety tips

Lightning Safety Tips:

• Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead.
• Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.
• If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.
• Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.
• If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!
• 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder.

For more information on lightning safety go to www.lightningsafety.noaa.gov.

Flash Flood/Flood Safety Tips:

• Nearly half of all fatalities in a flash flood involve a person driving a vehicle. Do not drive into a flooded area – Turn Around Don’t Drown! It takes only 2 feet of water to float away most cars. It’s amazing how powerful we feel when we get behind the wheel – don’t do it!
• It takes only 6 inches of fast-moving water to sweep a person off their feet – don’t walk through a flooded area!
• If you are camping in a river valley, move to higher ground if thunderstorms with heavy rains are in the area. Do not attempt to drive away.
• Don’t operate electrical tools in flooded areas.
• Most flash flood deaths occur in the middle of the night when it is more difficult to see rising water levels judge the depth of water covering road surfaces.

Thunderstorm Safety

5/26/2016 (Permalink)

As we are nearing the end of spring and transitioning into summer, there is no better time to review thunderstorm safety.  Remember enjoying a good, summer thunderstorm? Those days seem long ago as thunderstorms today seem to have the ability to turn severe quickly! Bottom line is that thunderstorms are dangerous.  Every thunderstorm produces lightning.  On average in the U.S., lightning kills 51 people and injures hundreds more.  Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding.  Flash flooding is responsible for more fatalities than any other thunderstorm-associated hazard.  To begin preparing for a thunderstorm, any any weather related disaster, you should build an emergency kit and make a family communications plan. Investing in a NOAA Weather Radio is also a good idea. During a thunderstorm always seek shelter.  Avoid contact with electical equipment, cords and plumbing.  Plumbing and electrical appliances can conduct electricity. A Thunderstorm Warning is more serious than a Thunderstorm Watch.  However, if a Watch or Warning is issued, take it seriously and find shelter! As the Memorial Day weekend approaches and thunderstorms are in the forecast, remember these tips.  Enjoy and be safe! Happy Memorial Day!

Tornado Awareness

4/5/2016 (Permalink)

All kidding aside, April is Tornado Awareness month.  Are you prepared?  Check out www.ready.illinois.gov for some great preparedness tips.  If you have a business and no emergency plan in place, contact us at (815)436-5735 to set up your no cost Emergency Ready Profile. 

Ice Dams & Winter

1/14/2016 (Permalink)

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas.