Recent Water Damage Posts

How To Deal With a Flooded Basement in 3 Steps

6/4/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Having a multi-step plan to handle a basement flood is important

How To Deal With a Flooded Basement in 3 Steps

A basement flood is an overwhelming problem for your home in Willow Spring, IL. People can be harmed, the house's structure can be weakened and any stored possessions can get damaged. However, by knowing the right steps ahead of time, you can respond to this situation fast and prevent any of these dangers from taking place.

1. Document the Damage
If you have insurance coverage, the first step should be to call your provider and inform them of the situation. This step will speed up the claims process. Additionally, the company may have some special requirements regarding recovery and damage documentation. Take photos, film video, and write down detailed notes of the damage as you remove the water from the flooded area. Damage documentation is vital for insurance claims.

2. Clear the Standing Water
The most important step in dealing with a basement flood is clearing out the standing water. Before you even approach the location, wear protective clothing, gloves, and boots to protect yourself from the contaminated water. Ensure that the power is turned off and that there are no electrical hazards. You will use different methods depending on the flood level. You can handle smaller floods by scooping water out with a bucket or sucking it out with a wet/dry vacuum. Larger floods require a pump with a separate power source.

3. Dry and Clean the Items
The affected items will be wet and likely contaminated by the water's bacteria. First, dry them out by using fans and dehumidifiers. Afterward, use disinfectants to clean the items. These products will depend on whether the water source is the sewer, rain, or others. Again, use protective gear when cleaning your possessions. If you feel you lack the necessary equipment or expertise, you can always contact water damage repair services.
Having a multi-step plan to handle a basement flood is important. Prepare in the case of flooding and hire professionals to help you mitigate the damage efficiently.

Alternatives To Chemical Drain Cleaners

5/12/2020 (Permalink)

Most homeowners reach for the cheapest and most readily available drain cleaner when they have a clogged drain, but that may be a mistake. Chemical cleaners may work fast, but that does not mean they are the most effective. Most residential systems cannot handle harsh chemicals or detergents, and if you use them too often, you may damage your system. Consider other options before turning to commercial cleaning products.

Home remedy

Augers are handy tools for clearing clogs in drains, especially when the clog isn't too deep. Must residential augers are handheld and can reach between 20 and 50 feet. These tools will help remove hair and other frequent household blockages. Some attachments for more advanced systems may even clear grease buildups.

A plunger is an old standby for a clogged drain, and it works well for minor blockages. Most people will use a plunger to clear bathroom clogs from too much toilet paper. This tool works because it forces air into the line, building pressure behind the clog and pushing it forward.

Home Remedy
If you need a chemical reaction for an extra tough clog, consider making a home remedy with vinegar and baking soda. You mix the two elements at a 1:1 ratio and pour it into the affected drain. Let the mixture sit in the pipe for at least an hour before rinsing it through the system with a pot of boiling water.

For challenging clogs and sewage cleaning, contact one of several water mitigation companies in Homer Glen, IL, for help. These services have the tools and expertise to resolve your plumbing issues.
Nearly every homeowner can handle a routine clogged drain. Unfortunately, not every clog is routine. Sometimes, you have significant plumbing issues that require professional assistance.

While everyone is happy to save a buck, don't risk your home. If you feel over your head with your plumbing problem, call a specialist.

3 Common Water Problems in Commercial Buildings

5/10/2020 (Permalink)

Paint coming out of wall. Bulging wall A leaky pipe can cause bulging walls in your Homer Glen, IL business

Retail stores, restaurants, and fitness studios accommodate many customers. A water problem can cause financial distress and temporary closings. Fortunately, routine maintenance can prevent an issue from turning into a disaster. Business owners can learn about leaking pipes, deteriorating sewer lines and damaged foundations to spot early signs of a water problem.

Follow Gut Instincts 

There are many indicators of leaky pipes. Business owners who suspect that something is off are usually right. Red flags include:

  • Water stains 
  • Odors 
  • Bulging walls or floors 

A leaky pipe can cause aesthetic damage, bacteria overgrowth, and mold infestations. Even worse, an unresolved leaky pipe can lead to a pipe break, which lets in a large amount of unwelcomed water into a property. The damage can quickly spread. 

Keep Your Sewers Up-To-Date 
Appliances and drains that often clog may mean problems with a sewer line. Rather than treating a nasty toilet backup, business owners should instead examine the source – sewer lines. Sewers are usually forged from cast iron and can last for 25 years or more. They are similar to leaking pipes, however, and may develop a number of complications that prevent them from working properly. 

Remember the Ground You Stand On 
A damaged building foundation isn’t just an eyesore. It can directly impact the performance of plumbing systems. Cracks and fissures are also an invitation for drips, which can be a safety and sanitation risk to employees and customers. Business owners who notice that their property looks rundown can consult with restoration experts in Homer Glen, IL, to discover what needs to be done to keep it in good condition. 
Leaking pipes, aging sewers and shabby foundations are fixable causes of water problems in commercial buildings. Early detection is key for preventing headaches like damage to walls and carpets as well as clogged sinks and toilets. Fortunately, professionals in Homer Glen, IL, can help keep businesses thriving.

How To Stop a Toilet That Keeps Flushing

5/1/2020 (Permalink)

Person working on a toilet. Toilet overflow is a risk faced by every business.

Many commercial businesses in Homer Glen, IL, use flushometer toilets rather than the common tank toilet. Flushometer toilets use water pressure rather than gravity to move wastewater to the sewer system. The benefits of a flushometer are it uses less water and it can be flushed within shorter time intervals since there is no tank. This makes them perfect for high-traffic areas. It also makes them a risk for a fast accumulated toilet flood.

Like traditional toilets, the mechanisms that work the flushometer toilet are far from perfect. A common issue for flushometer toilets is continually running water. This presents a danger for toilet overflow, and if that happens, the required cleanup can be extensive. If you run into this issue, there are a couple of solutions you can try to stop a toilet on your own.

1. Clean the Gasket
It's possible sediment has collected on the gasket and caused the weep hole beneath it to become clogged. You'll need to clean both, but first, turn off the water. A flathead screwdriver will fit the slot at the back of the flushometer. Once the water is off, remove the flushometer cover to find the gasket and weep hole. Once cleaned, replace the gasket cover.

2. Replace the Diaphragm Kit
Automatic flushometers use motion sensors to flush the toilet, but they are can also pose a risk of toilet overflow. Though they're automatic, they can still be manually flushed as well. Again, you will need to turn off the water. Hold the flush button down for two seconds. If you hear clicking sounds, it's likely you need to clean or replace the diaphragm kit. This kit is accessed by removing the top of the flushometer.

Toilet overflow is a risk faced by every business. Knowing ahead of time how to stop a toilet can save your business structure from potential damage.

3 Things You Should Know About Water Damage

2/11/2020 (Permalink)

Common Causes of Flooding Include

Flooding is, undoubtedly, one of the biggest challenges for homeowners in Homer Glen, IL. Sometimes, it is a result of a plumbing accident, and other times, it’s a natural event. Whatever the case, it can be surprisingly hard to see past the mess when all your furniture and other valuable stuff are drowning in flood.
Common causes of flooding include:

  • Pipe bursts
  • Heavy downpour
  • Drain backup

1. It Can Be Dangerous

Stormwater can bring all kinds of toxic chemicals into your house, not to mention the bacteria and viruses that come along with it. On top of that, flood water can also get into the electrical system, posing a severe threat to your safety.
In case of a flood, please cut off the power supply from the main switchboard as soon as possible. That will mitigate the risk of electric shock and also help save some of your electronics. Also, wear rubber boots and gloves to act as insulation from contaminated water and electricity.

2. Clean Up ASAP

The cleanup process should start right after it’s safe to enter the house. Please don’t wait for a convenient time to do it, as you risk structural damage and losing most of your stuff.
For water line issues, such as a pipe burst, the cleanup procedure can start immediately you turn off the electricity. However, it can take longer if you’re dealing with a storm flood.

3. Consider Restoration Services

Depending on the level of damage and contamination, some flooded items can be salvaged. Unfortunately, that means spending more time off your regular schedule. That’s why hiring a restoration service is a great idea. They will do all the heavy lifting and stay on-site for as long as required.
A pipe burst can potentially cost you thousands of dollars in water damage if not handled correctly. That’s why you need to consider outsourcing the job to the pros.

Understanding the Sewage Mitigation Process

1/28/2020 (Permalink)

sewage loss Sewage loss in Lemont, IL

Understanding the Sewage Mitigation Process

When a toilet floods in a public restroom of your building in Lemont, IL, the sewer damage may not be limited to just the immediate area. This is particularly true if the restroom is on an upper floor of the building. In order to make sure all the damage is repaired, sewage mitigation experts must take several steps before they can begin to rebuild the parts of your structure that are destroyed.

1. Assessment

Before the cleanup work begins, the sewage company must assess the damage. You may only be able to see the saturated floor or the stains on the ceiling underneath it, but they can investigate more thoroughly. This step enables them to give you an estimate of the cost and the timeline for the work that needs to be done.

2. Extraction

Any excess water or refuse must be removed before the affected area can be cleaned. Technicians can use industrial pumps to remove sewage from your building. This begins the drying part of the process.

3. Removal

Sewer damage is considered Category 3 water, which means it's highly contaminated. Any porous material, such as floorboards, ceiling tiles or drywall, must be removed and discarded if it has been touched by the overflow of a flooded toilet. Technicians cut out the portion that is ruined.

4. Cleanup

Once they have removed everything that can't be salvaged, the cleanup crew can start disinfecting the area. They must make sure all surfaces are clean before they start restoration to help prevent secondary damage. Once the area is clean the technicians can start rebuilding what the accident destroyed.
When your commercial property has sewer damage, the mitigation process is a little more complicated than cleaning up water damage. It doesn't just need to be dried; it must also be sanitized. Knowing what to expect can help you understand the time it takes to make sure your building is completely restored.

Types of Water Damages

10/16/2019 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.


  • Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
  • Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
  • Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

It Doesn't Take Long for Water to Damage Your Home or Business

9/2/2019 (Permalink)

Need Emergency Service? Call Us 24/7 – (708) 301-4200

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Lockport / Lemont / Homer Glen

SERVPRO of Lockport / Lemont / Homer Glen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Black Flood Water Facts

7/17/2019 (Permalink)

1. It Can Contain Dangerous Chemicals Environmental experts often call contaminated water that stems from flooding Category 3, or “black water.” This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 2. It May Make You Sick Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 3. Acting Quickly Can Be Essential Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold.

Water Detection Tools

6/3/2019 (Permalink)

Moisture Meter

SERVPRO of Lockport / Lemont / Homer Glen knows the right tools for the job are important and understanding how to use them to dry a structure and property effectively is even more crucial.  The right tool is vital for timely mitigation and to help get the business up and running again.  

Water can damage in two ways - absorption through direct contact and absorption of moisture from the air.  SERVPRO of Lockport / Lemont / Homer Glen must understand how to alter humidity and temperature levels to produce an environment favorable for drying.

Our technicians have to locate the areas affected by water and to what extent moisture has been absorbed.  To do this they can use:

Moisture Sensors - detect moisture in carpets, baseboards and walls
Moisture Meters - determines actual moisture content of materials
Thermohygrometers - measure temperature and relative humidity which helps calculate specific humidity, dew point and vapor pressure.

All these tools help us start the process of making it "Like it never even happened."

(708) 301-4200

SERVPRO - Specializes in Document Drying

4/17/2019 (Permalink)

Documents to Dry

SERVPRO of Lockport / Lemont / Homer Glen  offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?

Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Containment Barrier

2/28/2019 (Permalink)


With mold remediation, there are a few things that have to be done but one of the most important things is called containment.  Our technicians make a sealed off section with plastic around the area to be remediated in order to prevent mold spores from traveling to other places.  In this sealed off area the demolition and the removing of affected material begins. During the demo, mold spores will be in the air so an air scrubber is run during and after the whole process to ensure that no renegade mold spores survive.  Any affected materials are put in a sealed bag to be removed and disposed of and technicians have to be vacuumed to be sure no mold spores exit containment with them.  After the job is done, containment is broken down and disposed of properly. SERVPRO of Lockport / Lemont / Homer Glen is there to do it safely.

Tips for Thawing a Frozen Water Pipe

1/8/2019 (Permalink)

It is very important to thaw a frozen water pipe as quickly as possible, however: it is equally important to thaw the pipe correctly to avoid it from bursting and causing a flood. After locating the frozen pipe:

  • Open both the hot and cold faucet handles to help alleviate the pressure in the pipe and allow the water to escape once thawed.
  • Begin thawing the pipe closest to the faucet and work your way down which will help to ensure that the melting ice is able to escape through the faucet.
  • Several ways of thawing an exposed pipe is to use a hairdryer, heat lamp, portable space heater of hot wet towels. Never use an open flame and always remember to use the electrical devices according to safety regulations.

If the pipe has broken, turn off the water at the main shutoff valve which is usually near the water meter or the water main that enters the house. Call a licensed plumber as soon as possible to repair the broken pipe. If you feel you do not want to take a chance trying to thaw the frozen pipe, he can assist you with that also. If a water cleanup is needed, call SERVPRO of Lockport Lemont/Homer Glen at 708-301-4200.

4 Signs of Frozen Water Pipes

12/14/2018 (Permalink)

Here we go again, another cold winter reeking havoc on your water pipes. How do you know your pipes are frozen? Below are a couple of signs to watch for:

  • Pipes will only freeze when it is cold enough outside to do so. When the temperature falls to 32 degrees Fahrenheit or lower, it is time to take precautions to prevent vulnerable pipes from freezing.
  •  If you turn on your faucet and only a small trickle or no water at all is coming out, the water pipe leading to the faucet may be frozen.
  • For pipes that can be seen, such as those under a sink; you may be able to see frost on the exterior of the pipe before you even turn the faucet on.
  • An odd smell coming from a faucet or drain can also mean that a pipe is partially or completely blocked. The only way the odor can escape is back up in the direction of your home.

Once you suspect or know you have a frozen water pipe, it is very important to act quickly to thaw the frozen pipe before it has a chance to burst and cause extensive damage to your home. If you cannot thaw the pipe or are unaware of where the frozen pipe is located, call a licensed plumber to assist with the situation.

If a pipe should burst, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and we will send our trained SERVPRO Professionals to make it "Like it never even happened."

How to Prevent Your Pipes From Freezing

11/14/2018 (Permalink)

A water pipe burst due to no heat on while homeowner was gone and caused damage and mold through entire house.

As temperatures plummet, the risk of your pipes freezing and bursting goes up. Burst pipes are one of the most common causes of property damage and can cause thousands of dollars in water damage according to the Insurance Institute for Business and Home Safety. With the costs of utilities going up these days, water and heat conservation is at the top of everyones list, however; think about the cost to repair your home if a pipe should burst.

The pipes most at risk are those located in unheated interior spaces such as basements, attics, and garages and especially pipes running through cabinets and exterior walls.

Here are some steps to take to prevent frozen pipes:

  • Installing pipe insulation (about .50 per linear foot) to vulnerable pipes.
  • Keep garage doors closed especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warm air to circulate around the pipes.
  • Let the cold water drip from the faucet, even a trickle can prevent the pipe from freezing.
  • Keep the thermostat set to the same temperature during the day and night.
  • If you are planning to be away during cold weather, leave the heat on in your home no lower than 55 degrees.
  • For long term, add insulation to attics, basements and crawl spaces to maintain warmer temperatures. Also seal cracks to prevent drafts.

Following up on a couple of these tips could mean the difference between dollars and thousands of dollars. If you have an issue with a leaky or burst pipe, call SERVPRO of Lockport / Lemont / Homer Glen at 708-301-4200. We are there for you 24/7.  Let us make it "Like it never even happened".

Document Restoration

10/19/2018 (Permalink)

SERVPRO of Lockport/Lemon/Homer knows timely mitigation is the key to reducing severity and recovery of damaged items especially when it comes to paper goods. Water or smoke damaged paper can deteriorate rapidly.  Without proper handling, valuable files and irreplaceable documents could be lost forever.

Let SERVPRO'S Document Restoration Team help you recover your damaged paper goods before it's too late. Our technicians are trained to use the most advanced technology available as the Library of Congress uses to dry water damaged books.

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents. This process can recover even the most delicate items, from documents to photographs and x-rays to entire business archives. Your documents will be protected with the utmost care and privacy to keep your documents safe.

For further information, please call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

It's the Water You Don't See

9/13/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Lockport/Lemont/Homer Glen professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Lockport/Lemont/Homer Glen has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 708-301-4200.

Understanding the Water Mitigation Process

8/21/2018 (Permalink)

When water damages your property, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. A (IICRC) Institute of Inspection Cleaning & Restoration Certification Professional will be on-site to ensure your water damage is handled by completing the following steps:

  1. Inspection - A certified professional will inspect affected areas to determine the extent of the water damage and will review the inspection with you and answer any questions you may have before beginning the work. You will be asked to sign the appropriate paper work giving him permission to start the mitigation process.
  2. Emergency Services - The SERVPRO professional will take steps to help your home or business, as well as personal belongings and other content, from further damage by extracting the excess water and preparing the area for drying. They will explain the emergency services to you step by step.
  3. Monitoring - To make sure your home or business and belongings are dried to appropriate industry standards, the SERVPRO Professional will monitor the drying process. The updates as to how the drying process is going, will be communicated to you until drying is complete. 
  4. Restoration Services - SERVPRO of Lockport/Lemon/Homer Glen offers structural repairs and rebuild services. A final inspection will be done to make sure your home or business is returned to preloss condition. We will make it "Like it never even happened".

A Leaky Roof?

7/16/2018 (Permalink)

Finding a leak in your roof can be very difficult. Unfortunately you may not be aware of the leak until it has caused major damage to your home. This is why it is important to investigate and take care of any signs that a show up:

  • Discolored spots on the ceiling or walls.
  • Peeling paint or rotting wood around skylights.
  • Finding shingles that have come off.
  • Damaged or cracked flashing on your roof.
  • Water dripping from the ceiling after a hard rain or heavy snow has melted.
  • Formations of ice dams.
  • Musty smell in your attic.

Remember to always put safety first when checking for a leaky roof or use a professional roofing service or general contractor to help you.

Also, remember to call your insurance agent to see if your roof leak is covered by your insurance company. Insurance companies may have stipulations on the cause of the roof damage and it may not be covered.

If a leak should occur, remember that SERVPRO of Lockport/Lemont/Homer Glen is always there for you 24/7 to help with all your water restoration needs and to answer any questions you may have. Call 708-301-4200.

Small Leaks, Big Problems

6/15/2018 (Permalink)

Even the smallest of water leaks can cause a considerable amount of damage to your property. If left untreated, a leak can cause damage to your walls, flooring, ceiling, and cabinets and eventually lead to mold problems. Mold has the ability to grow within 48 hours. Those small leaks can also turn into a burst pipe, which then becomes a flood with major damage and costly repairs. A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

The key is to keep an eye out for potential leaks by checking areas of your home where these leaks may occur.

  • Walls and ceilings - looking for water marks.
  • Warping or discoloration of flooring.
  • Water valves under cabinets - look for puddles or water or stains on inside cabinet floor or walls.
  • Showers with loose tiles - the walls could be damp behind the tiles.
  • Toilets - around the base or by the water valve.
  • Washer hoses - check for cracks and that the hose is secured properly.
  • Dishwasher and refrigerator water lines.
  • Outdoor water spigots.

A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time.

"A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

SERVPRO of Lockport/Lemont/Homer Glen has trained IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians to help you evaluate the situation, perform the mitigation, and a construction crew to do the rebuild if needed. We can make it "Like it never even happened." Call 708-301-4200.

"An ounce of prevention is worth a pound of cure!"

Water Damage - What's Covered?

5/14/2018 (Permalink)

Over the past several years, water damage claims have risen to become the 2nd largest most frequent insurance claims. Water damage can be costly and difficult for property owners and renters to recover from. Many people assume their insurance policy will cover water damage but there are different types of water damage, which may or may not be included in a standard insurance policy. Some of the coverage depends on the source and the amount of your coverage. Several different types are:

  • Sudden or accidental discharge
  • Sewer backup or water backup
  • Overflow
  • Flood

What ever the case may be or the coverage you may have, it is important to contact your insurance agent or broker to find out what your policy does and does not cover. Don't wait until the damage is already done. Be prepared and let SERVPRO of Lockport/Lemont/Homer Glen make your water damage "Like it never even happened." Call 708-301-4200.

When Water Damage Strikes

4/25/2018 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 and make it "like it never even happened."


3/16/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert-there is always potential for flood damage. reports in the last 5 years, all 50 states have experiences floods or flash floods.  Just because you haven't experiences a flood in the past does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.  

If you experience flooding call the experts at SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Frozen Pipes

2/14/2018 (Permalink)

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

* Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.

* Open kitchen cabinets to let warm air near the plumbing.

* When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

* Keep your heat set to the same temperature both day and night.

Ice Dams

2/14/2018 (Permalink)

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the rood membrane.”

Removing an ice dam as soon as it is found is vital to. Helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melted.

Got Water

12/21/2017 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on wet carpeting

The Science of Drying

12/20/2017 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Lockport/Lemont/Homer Glen employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage, SERVPRO of Lockport/Lemont/Homer Glen will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in what materials and monitor whether the materials are drying properly.

Speed up Mother Nature by using professional drying equipment.

Flood Damage

11/12/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program were for policies in low-risk communities. On average, floods cast $3 billion in annual losses in the United States.

According to the American Red Cross, floods cause more damage in the United States every year than any other weather-relate disaster.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. Remember, when fire and water take control of your life, SERVPRO of Lockport/Lemont/Homer Glen will help you take it back.

When Floodwaters Rise

11/12/2017 (Permalink)

If your home or business has been damaged by a severe flood, it is natural to want to get back to your property to begin the cleanup process. However, the first rule is safety. The FEMA website warns us to be aware of roads or bridges possibly weakened or damaged by the flood. Flood waters are often considered "black water," meaning they may contain contaminates such as oil, gasoline, raw sewage and more - all of which may be harmful upon contact.

Electric lines are often down following a severe flood, and this can be a severe hazard. FEMA cautions us to stay away from any downed power lines and return home only when authorities tell us it is safe.

If flood strikes your home or business, call SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Preventing Frozen Pipes

12/5/2016 (Permalink)

Frozen pipes can cause major water damage

Being prepared and informed may help you to avoid the messy and often expensive issue of frozen pipes. Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:


  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Hopefully taking these preventative measures will help you get through the winter without any frozen pipes.  If you should find yourself with a water issue from a broken, frozen pipe, know that SERVPRO of Lockport/Lemont/Homer Glen is standing by to assist you in your time of need.

Being Prepared for Possible Water Damage

9/20/2016 (Permalink)

Floods are among the most frequent and costly natural disasters.  Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground.  This is especially true when the ground is still frozen or too dry.  Flash floods can occur in the country or city, where runoff from buildings, parking lots and streets can overwhelm municipal storm water sewers. Fortunately, you can help prevent the water damage that floods can cause your home.  Here are several flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:

  1. Slope soil away from your home's foundation.               
  2. Clean out gutters and downspouts in the fall and spring.  You can also use downspout extensions to carry water farther away from your foundation.           
  3. Plug holes or cracks in you gutters, downspouts and downspout extensions.                                                
  4. Set up a downspout to empty into a rain barrel.            
  5. Look for holes or cracks in your foundation and completely fill them.                                                  
  6. If your home is prone to flooding, having a sump pump installed is the most convenient flood control.      
  7. Review with all family members how to shut off utilities in an emergency.                                                        

You will be better prepared to withstand a flood, or any disaster, if you have an emergency plan in place.  Plan and practice an evacuation route and have an emergency kit packed and ready to go.  

Emergency Water Damage Tips

6/21/2016 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room      temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out  of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on  wet carpeting