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Storm Cleanup Expectations

7/27/2022 (Permalink)

The aftermath of a flood in Lockport, IL, is often overwhelming. When it’s time to start the cleanup, it can seem like an impossible task. Along with additional cleaning requirements, staying safe, filing a claim and much more can quickly cause additional headaches. Luckily, there are water remediation and flood restoration providers that can make the process go more smoothly. While waiting for help, the cleanup process can begin but requires a safety-first mindset.

Before the Cleanup
The mess left behind makes it hard not want to start the flood clean process as quickly as possible. Before jumping in, it is important to do the following:

Wait to enter your home until it is deemed structurally sound.
Once safe do to do so, wear protective clothing before entering.
Ensure gas and electricity are shut off.
For insurance purposes, take photos or a video of the damage.
Work with your insurer before starting any cleanup.

Cleanup Expectations
A flood is not normal water damage. It can contain sewage, debris and other harmful contaminants, which means additional cleaning requirements.

Along with cleaning up the mess, a strong flood disinfectant is needed to prevent potential microorganisms from causing issues. Anything that has come in contact with flood water needs to be cleaned and disinfected. Keep the following in mind as you begin the cleanup process:

1. Rugs, bedding, furniture, clothing and other similar items will need to be moved outdoors to dry and prevent the growth of mold and mildew.
2. Kitchenware will need to be disinfected, and cupboards and counter will need a thorough cleaning.
3. A mattress that has come in contact with floodwaters should be tossed.
4. Portions of plaster, paneling and wallboards will need to be replaced, at a minimum to where the floodwaters rose.
5. Depending on the type of insulation used in the home, it may need to be replaced.
6. Floors and carpeting will require professional cleaning. A wet subfloor could take months to completely dry. Increasing airflow circulation can help things dry out faster.

While flood cleanup may have additional cleaning requirements, the right help can get your home back to “Like it never even happened.”

5 Steps You Might Want To Implement At Your Company

7/26/2022 (Permalink)

Five Steps You May Want To Consider Implementing at Your Company

Before the storm arrives at your Bolingbrook, IL, business bringing flood water you may be able to take a few mitigation steps to help prevent large scale damage. Here are five steps you may want to consider implementing at your company.

1. Keep an Eye on the Weather

One of the first steps you can take is to keep an eye on your local weather. This will allow you to know when a storm is coming and prepare ahead of time. Such measures may include protecting the structure, or backing up data.

2. Trim Back Branches

During a storm, old branches from nearby trees may come loose and crash into the structure causing a flooded building. It’s a good idea to keep the landscaping trimmed to help prevent this potential problem.

3. Back Up Data

It’s also a good idea to back up any important electronic data in case flood water gets inside the building. You may choose to have external storage devices which can be moved to a safe location, or an online server.

4. Protect At Risk Areas

Protecting at risk areas around the business property can help prevent water damage. Tarp or board over any parts of the property you may be concerned over, including windows, roofing and skylights.

5. Call a Professional

If damage does occur at your place of business contacting a local storm damage restoration service may also help your company avoid additional damage. Cleaning up flooding quickly can keep it from soaking in and causing further structural or mold issues.

When dealing with flood water in your place of business it’s best to contact a restoration professional. However, before the storm arrives you can take the above steps to help protect the property. Remember to watch the weather, take care of the landscaping, back up important data, and protect any at risk areas.

Tips After A Fire

7/25/2022 (Permalink)

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Lockport / Lemont / Homer Glen.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

What To Expect When You Call SERVPRO of Lockport/Lemont/Homer Glen

7/18/2022 (Permalink)

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

Understanding The Water Mitigation Process

7/15/2022 (Permalink)

When water damages your property, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. A (IICRC) Institute of Inspection Cleaning & Restoration Certification Professional will be on-site to ensure your water damage is handled by completing the following steps:

  1. Inspection - A certified professional will inspect affected areas to determine the extent of the water damage and will review the inspection with you and answer any questions you may have before beginning the work. You will be asked to sign the appropriate paper work giving him permission to start the mitigation process.
  2. Emergency Services - The SERVPRO professional will take steps to help your home or business, as well as personal belongings and other content, from further damage by extracting the excess water and preparing the area for drying. They will explain the emergency services to you step by step.
  3. Monitoring - To make sure your home or business and belongings are dried to appropriate industry standards, the SERVPRO Professional will monitor the drying process. The updates as to how the drying process is going, will be communicated to you until drying is complete. 
  4. Restoration Services - SERVPRO of Lockport/Lemon/Homer Glen offers structural repairs and rebuild services. A final inspection will be done to make sure your home or business is returned to preloss condition. We will make it "Like it never even happened."

Severe Weather and Large Hail

7/15/2022 (Permalink)

Severe Thunderstorm Straight-line Winds:

  • Don’t underestimate the power of strong thunderstorm winds known as straight-line winds – they can reach speeds of 100 to 150 mph. Hurricane-force winds start at 74 mph. Illinois does experience these kinds of winds!
  • If a severe thunderstorm warning contains hurricane-force wind speeds seek shelter immediately (as you would for a tornado situation).Stay away from windows and go to the basement or interior room/hallway. Do not use electrical appliances.
  • Be aware that tall trees near a building can be uprooted by straight-line winds – that tree can come crashing through the roof of a home and crush a person to death.
  • Powerful straight-line winds can overturn a vehicle or even make a person air-borne when they get up over 100 mph!
  • One type of a straight-line wind event is a downburst, which is a small area of rapidly descending rain-cooled air and rain beneath a thunderstorm. A downburst can cause damage equivalent to a strong tornado!

Large Hail:

  • Although it is rare, people have been killed by large hail stones after sustaining head injuries. Additionally, several people are injured by large hail stones each year in the U.S.
  • Some thunderstorms can produce large hail stones that can reach the size of baseballs, softballs, or even as big as computer compact discs (CD) or DVDs! These large hail stones can fall at speeds over 100 mph! – that’s why they are dangerous!
  • If a severe storm is producing large hail stones, seek a sturdy shelter and stay away from windows that can easily be smashed.
  • If you are in your vehicle before the hail storm starts, get out of it and go to a sturdy shelter. Glass windows in vehicles can easily be smashed by the hail stones. If you can’t get out of your vehicle, then come to a stop and cover your head with your arms and hands.  

Extreme Heat Safety Tips

7/10/2022 (Permalink)

The Summer of 2022 has been an extremely warm one. There are things you can do to keep the heat out and the cool in, in your home.

  • Install window air conditioners snugly: insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool are in.
  • Cover windows that receive morning or afternoon with drapes, shades, awning, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80%.)
  • Keep storm windows up all year.

Extreme heat is a serious danger. For more information on preparation and prevention, visit or

"Stay safe and be cool!" from SERVPRO of Lockport/Lemont/Homer Glen.

Fire Plan

7/8/2022 (Permalink)

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Lockport/Lemont/Homer Glen can help prevent fire damage from creating long term problems. SERVPRO of Lockport/Lemont/Homer Glen provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

So after the first wave of heroes have rescued the property, let SERVPRO of Lockport/Lemont/Homer Glen help you restore it. With the industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.

SERVPRO of Lockport/Lemont/Homer Glen is available 24 hours a day, 365 days a year to help you regain control quickly.

When Water Damage Strikes

7/5/2022 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 and make it "Like it never even happened."

IICRC Certifications

7/3/2022 (Permalink)

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job. 1. Proven Knowledge In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 2. Required Training The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry. 3. Continuous Renewals Becoming a certified disaster restoration specialist in the Lockport / Lemont / Homer Glen area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday. The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.