Recent Posts

We are here to help

1/27/2023 (Permalink)

SERVPRO of Lockport, Lemont, Homer Glen, IL is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Before You Dig!

1/26/2023 (Permalink)

Let’s be honest, spring and summer are the seasons in that you want to enjoy the nice weather while making home improvements. I know that every year, my mother will always plant Sunflowers. Whether you add a garden or put in an inground pool, or even the new Tik Tok Trend “garden ponds” when a pool is emptied, the client adds microorganisms to help build a small ecosystem. Here are some of the key things to remember before you create a DIY disaster:

Getting your land surveyed is important because you need to locate and mark where the gas or water lines are. You will not be the most well-liked neighbor if you dig and strike a sewage line, causing human waste to flood your backyard. 

If you were to call 811, you would be directed to a service that can come and adequately mark the underground service lines. Before you start digging for your inground pool or your new Masterchef grilling pit, please call 811; your neighbors will appreciate it more.

We Can Help You With Your Storm Damage

1/24/2023 (Permalink)

When disaster happens you can depend on SERVPRO to have the resources you need. We don't tell our customers that call in that we are too busy. We are Ready For What Ever Happens! We have the training, equipment, and vehicles ready to head out whenever the time calls to help our community. Our team of trained professionals helps with mitigation to reconstruction. We give you information and tips to help minimize damage and keep the storms away. We can't stop a storm or tornado from happening, but we are here to help when it does. Take the time now while there is no threat of rain to prepare for future storms.

Why Do You Need to Act Fast?
You need to act quickly when storm damage strikes. The cleanup process should begin as soon as possible because the longer you wait, the more damage will result. Our Certified Technicians with our IICRC Team will perform every step to get you back on track!

Moisture Control Is The Key To Mold Control

1/21/2023 (Permalink)

Did you know one of the most effective ways to limit mold is to mitigate water damage as quickly as possible? "Moisture control is the key to mold control. When water leaks or spills occur indoors-act promptly. A prompt response (within 24-48 hours) and thorough clean-up, drying, and/or removal of water-damaged materials will prevent or limit mold growth." Quoated from OSHA 

Water extraction to remove excessive amounts of water followed by fast, thorough drying of the structure and contents is important in preventing mold growth. In the event mold remediation is required, SERVPRO of Lockport, Lemont, and Homer Glen will perform mold remediation work according to industry standards. 

Appliance Fires

1/18/2023 (Permalink)

Most of us use household appliances on a daily basis. After all, these machines help to improve our lives with convenience and efficiency. Whether it be a washer and dryer, stove, dishwasher, refrigerator, or other cooking appliances, these items are used routinely. Although convenient, these machines can often malfunction and lead to home or apartment fires. Even so, these fires often happen while a homeowner is away and leaves an appliance running or leaves a cooking appliance unattended. SERVPRO of Lockport, Lemont, Homer Glen can be there to restore a commercial or residential property following fire and smoke damage and is always Here to help. To prevent a possible fire due to a household appliance and protect your property, here are three things you can do.  

  1. Never leave an appliance running while away. Coming home to clean dishes from the dishwasher may sound nice after being away, but electrical issues may stem from heating elements which can cause fire. 
  2. Do not overload your washer or dryer, and always make sure to clean out the lint trap. 
  3. Never leave heated cookware on overnight such as crockpots. Use of these appliances should be supervised in case of a heating element or wiring malfunction.

Is It Safe To Stay in My Home After a Water Damage?

1/5/2023 (Permalink)

When customers call us after their home has been damaged by unwanted water, one question we often hear is how safe is it to remain in the home? There are several factors to keep in mind in the immediate aftermath of a water damage situation. What is the source of the water? Water that has come from a broken sewer line or an unknown source should be considered contaminated and is not safe to touch or handle without taking proper safety precautions. Standing water in and around your home, no matter the source, can be dangerous and pose the risk of electrocution as electrical outlets and appliances may still be live.  If your home has experienced unwanted water, call the restoration professionals at SERVPRO of Lockport, Lemont, and Homer Glen. Our technicians will be on site quickly to help create a plan of action to get you and your family back in your home and make your property "Like it never even happened."

Protecting your home against flooding

12/16/2022 (Permalink)

Flash Flood Warning-- the alert that many of us dread because of the concerns that our homes will be affected by it. SERVPRO OF Lockport, Lemont, and Homer Glen understands that your home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box. Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps top prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Christmas Tree Safety

12/10/2022 (Permalink)

7 tips for preventing a Christmas tree-related fire

  • Pick a fresh tree
  • Keep the tree watered
  • Keep the tree away from heat
  • Shake the tree
  • Check the tree lights
  • Turn tree off when you’re not home
  • Get rid of your tree soon after the holidays

Winter holiday fire facts

  • Between 2013-2017, U.S. fire departments responded to an average of 160 home fires that started with Christmas trees yearly. These fires caused an average of three deaths, 15 injuries, and $10 million in direct property damage annually.
  • On average, one of every 52 reported home fires that began with a Christmas tree resulted in a death, compared to an average of one death per 135 total reported home fires.
  • In 44% of home Christmas tree fires, electrical distribution or lighting equipment was involved.
  • In one-quarter (25%) of the Christmas tree fires, some type of heat sources, such as a candle or equipment, was too close to the tree.
  • One-fifth (21%) of Christmas tree fires were intentional. 
  • Roughly three-quarters of Christmas tree fires occurred in December or January.
  • Two of every five (39%) home Christmas tree fires started in the living room.

SERVPRO of Lockport, Lemont, and Homer Glen can help if you find yourself in this type of disaster. 

Why is there water in my basement?

12/4/2022 (Permalink)

You walk down to the basement and turn on the lights — and you see water coming in. This is a challenge that is most likely to occur during springtime, so don’t be surprised if you have this experience in March, April or May when the weather is rainiest. This can happen in an unfinished basement, but cleanup and the related challenges are even more intensive when you have a wet basement that’s also finished with wet carpet, wood or tile.

When you do have water coming in a basement, it is important first to identify the reason for a wet basement floor — which will help you prevent it from happening again. It is equally as important to know how to clean up water in a basement so there’s no lasting damage.

REASONS YOU SEE WATER IN YOUR BASEMENT

When you have water coming in a basement, there is a long list of places to check for the leak. Here is what you should look for first:

  • Window Well: It is always nice to have windows in your basement, so you can enjoy a little bit of natural light. Groundwater and rainwater can accumulate, though, and make it more difficult for the integrity of your window wells to hold up. Examine your window wells for signs of leaks, and also check your gutters and downspouts. Overflowing gutters and downspouts can often lead to leaky window wells as water collects around the foundation of your house.
  • Honeycomb: If poorly mixed concrete was used to create your basement walls, honeycomb-like air pockets could form and allow water to leak in. You should be able to see these honeycomb formations, and they are relatively easy to treat as part of your basement waterproofing process.
  • Water Pipe Conduits: Water pipes need holes to get into your basement. These holes are typically sealed with a water plug, but those plugs only go so deep — about two inches on average. There may be a gap between the plug and the opening that allows for water to gather and leak into your basement.
  • Floor Drains: Water backups related to your own drain system or even the municipal water supply may lead to flooding up through your floor drain. Your basement’s waterproofing system should include a filter that draws this type of water away from your home. If you have one, and you are still experiencing water backups in your basement, it may be time to have the system serviced and checked for problems.
  • Wall Leaks: This is a challenge mostly in older homes. Water gathers in low spots after the soil settles over time. This lower settling level allows for water to begin leaking over the top of the wall of your basement. Water may also leak in through cracks in the middle of your walls, which is one of the more severe basement leaks. Middle-of-the-wall leaks appear because of massive pressure buildups in the ground and water pushing against the wall over time.
  • Sewer Pipes: Smaller sewer pipe leaks are the most difficult to deal with because they can go undetected for so long. You may first notice a sewer pipe leak of this variety by seeing stains on walls below the drain, ceiling staining or even signs of mold formation.
  • Floor Cracks: Basement floor cracks are often the result of a home settling over time. As your home settles, water begins to collect in spaces underground, applying pressure to your basement floor. Water can then leak into your basement through these cracks, or it can even enter as humidity that creates mold and mildew.
  • Sump Pumps: Sump pumps can fail for a number of reasons, including but not limited to poor installation, maintenance needs, clogged or frozen discharge lines, power failure, etc. A backup sump pump can help prevent leaking in most cases.

WHAT TO EXPECT WHEN YOU CALL A PRO

A professional can arrive at your home, assess the damage and make recommendations about the best course of action. A professional also has the experience and tools needed to navigate the situation safely and ensure you get the quickest, most effective solutions for your unique situation. Not only will SERVPRO of Lockport, Lemont, and Homer Glen know how to dry a wet basement, but they can also provide solutions that help prevent future issues and long-term damage.

Different Types of Mold You'll See

11/26/2022 (Permalink)

There are different types of mold.  The most common are aspergillus, cladosporium and stachybotrys atra (also known as black mold). Aspergillus and Cladosporium are nontoxic to humans but it can aggravate allergy symptoms. It is important to note that not all mold is dangerous. In fact, it is all around us, but some mold should be removed by professionals. It is found in foods and in air conditioning systems. This is found as a black or green mold that grows in little dots in bathrooms, on painted surfaces, and in flexible air ducts. Black mold should be removed for safety reasons. Call our SERVPRO franchise professionals to remove molds such as black mold. This type of mold grows on building materials with a water source available. To prevent mold growth, make sure that water leaks are dried up quickly and humidity levels are maintained in your home or business. Mold thrives in warm, damp conditions. Our SERVPRO franchise professionals are certified to test for mold.  We do visual inspections, air sampling, as well as we have a bore scope that can go inside areas that are not normally visible to look for mold.  When air samples are taken, 3 samples are taken and sent in to be analyzed. The results take about 5 to 7 days to return.  If the air samples come back positive for mold then we will do further investigation to locate the source of the positive result of the air samples. Call us for pricing if you believe you have mold present and we will help you maintain your healthy home remediate mold.