Recent Posts

What To Do If You See Mold

4/9/2021 (Permalink)

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Joliet for mold remediation services

What Not to Do: 

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Joliet specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you see signs of mold, call us today - (708) 401-3200.

5 Steps for Filing a Water Damage Claim

4/9/2021 (Permalink)

5 Steps for Filing a Water Damage Claim

No matter the source, water in your home can cause quite a bit of costly damage. Because of this, it is important to start filing your insurance claim as quickly as possible. This will allow you to finish the process and receive the financial assistance you need sooner. Use the following steps to get through the situation smoothly.

1. Contact Your Insurance Agent

The first thing that you should do is to call your insurance company so that they can begin filing your claim right away. In some cases, waiting too long to contact the company can affect your insurance claim or cause it to be denied, so don’t hesitate to do this.

2. Document the Damage

While an insurance adjuster will come to look at your home, you don’t need to wait for them to arrive. Begin taking pictures of damaged areas of the building as well as affected belongings. You may want to make a list as well. The adjuster can use these as proof of damage.

3. Start Cleanup and Mitigation

Even if it is from a clean source like a pipe burst, the longer water sits in your home, the more damage it can cause. In order to reduce the cost and time of repairs, you can start removing water from the building so that it can begin to dry. Set aside damaged items as well.

4. Review Your Policy

Because all policies are not exactly the same, it is important to know what is covered in yours. Some causes of damage, such as a flood, may not be included. Look over the details so that you know what to expect and what is expected of you during the claims process.

5. Prepare Necessary Forms

Once the insurance company has sent you the required forms, you should fill them out as soon as possible. This way, they will have everything they need to finish filing your claim.
If your home has been damaged, a cleanup and restoration company can return it to its previous condition. Filing your insurance claim quickly can help you cover the costs.

Restaurant Fire Safety

4/8/2021 (Permalink)

Restaurants have a higher degree of fire risk than most businesses. According to the National Fire Protection Association, approximately 61% of all restaurant fires between 2010 and 2014 were caused by cooking. Restaurants with their opens flames, hot equipment, electrical connections, cooking oils, cleaning chemicals and paper products have all the ingredients for a fire.

Preventative Maintenance:

  • Install an automatic fire-suppression system in the kitchen.
  • Keep portable fire extinguishers as a backup.
  • Schedule regular maintenance on electrical equipment.
  • Have your exhaust system inspected for grease buildup.

It is not only important for a restaurant to have preventative maintenance but also an emergency plan and staff training to take control of the situation to lead customers to safety. For help in getting your restaurant back to business, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. We'll make it "Like it never even happened."

The Importance of Cleaning Dryer Vents

4/1/2021 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest or other potential obstacles.

For more information on cleaning dryer vents contact SERVPRO® of Lockport/Lemont/Homer Glen Franchise Professionals. We are always here to help!

Disasters Strike When You Least Expect It

4/1/2021 (Permalink)

Whether it is an unexpectant water or fire loss, it can leave you with lots of decisions of what to do next. 

One thing that SERVPRO of Lockport/Lemont/Homer Glen recommends is creating a disaster plan for your home or business. This can simply be a plan that documents all of your critical contact information in case of an emergency. Also it is important to locate all of your shut off valves in your home or business as well. 

A few years ago SERVPRO created an app that helps you document all of these critical shut offs by pictures and document your important phone numbers. You can call our office directly to schedule an appointment and we can send someone out for no cost to help set the app up for your home or business. 

As another note be sure to understand your insurance policy with your agent. Many times homeowners or business owners in Lockport/Lemont/Homer Glen do not understand their coverage and can create issues when something happens. 

If you have any questions on how to be better prepared, do not hesitate to contact our office at anytime at 708-401-3200.

When fire strikes call the SERVPRO of Lockport/Lemont/Homer Glen

3/31/2021 (Permalink)

Mitigation requires quick action.  The faster the SERVPRO of Lockport/Lemont/Homer Glen professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claims costs.  Within four hours of loss notification, SERVPRO of Lockport/Lemont/Homer Glen will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning.

Contents cleaning

All of the restorable content in affected areas will be professionally cleaned.  This includes area rugs, furniture, draperies and upholstery.

Deodoriztion 

SERVPRO of Lockport/Lemont/Homer Glen professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage.

If your home or business is affected by fire or smoke damage SERVPRO of Lockport/Lemont/Homer Glen will make it "Like it never even happened."

It's the Water You Don't See

3/31/2021 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Lockport/Lemont/Homer Glen professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Lockport/Lemont/Homer Glen has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 708-301-4200.

Tornado Season is Almost Here

3/31/2021 (Permalink)

Tornadoes are violent and can completely destroy well-made structures, uproot trees and send objects through the air like deadly missiles and they can happen anywhere. Here are some tips to keep you and your loved ones safe.

  • Identify a save place in your home where family and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
  • In a high rise building, if you don't have have enough time to go to the lowest floor, pick a hallway in the center of the building.
  • In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home is safe in a tornado.

KNOW THE DIFFERENCE!!!!

Tornado Watch: means a tornado is possible. 

Tornado Warning: means a tornado is already occurring or will occur soon. GO TO YOUR SAFE PLACE IMMEDIATELY.

Always remember to play it safe and we are always here, if you need us. SERVPRO of Lockport/Lemont/Homer 708-301-4200.

IICRC Certified Firm

3/18/2021 (Permalink)

SERVPRO of Lockport / Lemont / Homer Glen is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

AIR DUCT CLEANING

3/5/2021 (Permalink)

There are many reasons why your home could use air duct cleaning.

Dust levels in homes increase due to dirty air ducts, this is one of the many ways that particulates can enter your home. Other ways are through cooking, cleaning, smoking or just moving around. There has not been concrete evidence that household dust can pose different health risks but there are other things to be on the look out for that can be potentially dangerous.

How to tell if you need to have your air ducts cleaned out:

  • There is substantial visible mold growth on ducts.

  • Ducts are infected with vermin (rodents or insects).

  • Ducts are clogged with excessive amounts of dust/debris.

You may just want to consider air duct cleaning simply because it is logical that the air ducts will get dirty over time and occasionally need to be cleaned.

Whether or not you decide to have your ducts cleaned, preventing dirt from entering the system is the most effective way to prevent any contamination from entering your home or business.