Recent Posts

The Different Types of Mold You'll Encounter

9/26/2021 (Permalink)

There are different types of mold.  The most common are aspergillus, cladosporium and stachybotrys atra (also known as black mold). Aspergillus and Cladosporium are nontoxic to humans but it can cause health effects. It is important to note that not all mold is dangerous. In fact, it is all around us, but some mold should be removed by professionals. It is found in foods and in air conditioning systems. This is found as a black or green mold that grows in little dots in bathrooms, on painted surfaces, and in flexible air ducts. Black mold should be removed for safety reasons. Call our SERVPRO franchise professionals to remove molds such as black mold. This type of mold grows on building materials with a water source available. To prevent mold growth, make sure that water leaks are dried up quickly and humidity levels are maintained in your home or business. Mold thrives in warm, damp conditions. Our SERVPRO franchise professionals are certified to test for mold.  We do visual inspections, air sampling, as well as we have a bore scope that can go inside areas that are not normally visible to look for mold.  When air samples are taken, 3 samples are taken and sent in to be analyzed. The results take about 5 to 7 days to return.  If the air samples come back positive for mold then we will do further investigation to locate the source of the positive result of the air samples. Call us for pricing if you believe you have mold present and we will help you maintain your healthy home remediate mold.

Tips for Water Damage Prevention

9/24/2021 (Permalink)

When homeowners think of water damage, they usually imagine a large flooding event from a storm or water main break, but small things such as undetected leaks can cause a lot of problems, too. Damage from water in your home in Aurora, Illinois, is not inevitable, though. There are several things you can do to prevent it from happening.

4 Tips to Prevent Water Damage

1. Have a Consistent Maintenance Schedule

Most water damage is entirely preventable. All you need to do is update your maintenance checklist to ensure that it includes leak prevention tasks:

  • Clean gutters and downspouts
  • Minimize landscaping near pipes or sewer lines
  • Check pipes and supply lines for weak spots or leaks
  • Maintain appliances
  • Winterize pipes before the first big freeze of the year


2. Improve Water Loss Detection

Another way to prevent damage is to head potential problems off at the pass. To do this well, you have to know when they start. An unusually high water bill could be a sign of a leak that leads to water in your home. A working sump pump in your basement protects it even when you are not there.

3. Know Where Your Water Main is Located

A broken pipe is not always something you can prevent, but you can minimize the amount of water it releases by turning off your water main. The shutoff valve stops the flow of water into your pipes so that you can get the issue resolved.

4. Fix Leaks and Damage Quickly

Even if your home is damaged by an unpredictable accident, quick pipe cleanup can help you prevent secondary damage. It's important to call water restoration experts as soon as you know there is an issue so that they can stop the progress of the seepage and prevent mold growth.

To prevent water in your home from causing extensive problems, you have to be diligent. Proper maintenance and vigilant attention to changes help you safeguard the structural integrity of your house.

Is Renter's Insurance Enough

9/22/2021 (Permalink)

Flooding can cause damage to your property.

The main advantage of living in an apartment is you needn't concern yourself with the typical structural maintenance and repairs of homeowners. However, that doesn’t mean a renter is completely without concern or need of a robust renter's insurance policy or a storm mitigation specialist in Aurora, Illinois.


Flooding, for example, is a complex issue involving structure and personal property. What happens in this situation? Are you or the landlord responsible, and if you are, will your standard insurance coverage be enough? There are a few things to understand in such complex situations.

Things to Know about Renter's Insurance

1. The Landlord is Only Responsible for the Structure of the Building

A landlord is not responsible for all contents inside of a building, typically. They are liable for any damage to the property and structure of the complex. The landlord must also maintain all essentials and ensure a safe and habitable environment.
However, while a landlord is not responsible for damages to personal property in most situations, they might be liable if they did not take adequate action. If a landlord, for example, waits several days to report the aftermath of a flood, resulting in more water damage and potential mold contamination, a tenant might have ground to sue.

2. Standard Renter’s Insurance Typically Does Not Cover Flood Loss

When reviewing potential renter’s insurance policies, be sure to read through the coverages thoroughly. Most basic policies, while affordable, do not cover flood damage. If you are interested in flood coverage, you will need to purchase supplemental coverage. However, make sure to read the exceptions in the supplemental policy to ensure it covers what you need or are concerned about.

3. Personal Property is Almost Always a Tenant Responsibility

When renting an apartment, you are entering an arrangement with the landlord. The agreement has risks for both parties. The landlord understands things might happen to the structure during your stay, and you understand things might happen to your belongings. Each party is responsible for their property usually.

The best defense against property loss is an adequate renter’s insurance policy. Make sure your policy covers anything you are worried about, and buy a supplemental policy for anything extra.

Ask The Experts: The DO & DO NOT'S of Fire Damage

9/18/2021 (Permalink)

Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire conditions. Below are some tips to protect you and your home after a fire. 

Do: 

  • Limit movement in your home to prevent soot particles from being embedded into upholstery and carpets. 
  • Keep your hands clean. Hands covered in soot can further damage upholstery, walls, and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpeted areas. 
  • If electricity is off, empty your freezer and refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot off of chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
  • Wash both sides of leaves on houseplants. 
  • Change HVAC filter, but leave the system off until a trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop soot particles from getting in or out of the HVAC system. 

Don't: 

  • Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Tupelo. 
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water. 
  • Don't attempt to shampoo carpet or upholstered furniture. 
  • Don't eat any food or beverages that may have been stored close to fire, heat, or water. 
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged or wet and can cause electric shock, and air movement can create secondary damage. 
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.  

If disaster does strike, give SERVPRO a call! We are faster to any disaster and ready to make things "Like it never even happened."

Why SERVPRO? Best at Mold Remediation

9/9/2021 (Permalink)

SERVPRO of Aurora offers mold remediation and restoration; we have the training, equipment and expertise to better assist you.

It is preferred that an Industrial Hygienist set a process protocol for how to specially mitigate the mold.

What is that?

This is a process where air sampling and affected areas are tested to provide a detailed remediation and restoration protocol for SERVPRO of Aurora to follow. There is also a post-test that will take place once we are finished to confirm clearance.

Every time our team handles a mold job, we are required to wear the appropriate PPE (Personal Protective Equipment) which includes items such as coveralls, gloves and respirators.

SERVPRO will make sure to keep anything deemed salvageable; we go above and beyond to ensure restoration before removal.  Unfortunately, in most situations there is some tear out involved to remove affected areas such as drywall, flooring, and/or furniture.

During the mold remediation process a HEPA vacuum is used, HEPA filters are designed to capture particles as small as mold spores and to insure that they do not get reintroduced into the air. Our mold experts use “negative air” containment, which is created by positioning negative air machines to introduce clean air into the affected area and push contaminated air outside the home.

You want to consider getting your HVAC ducts cleaned as well. The mold spores can collect there and be dispersed throughout the home.

Every mold infestation is different, from the amount and type of mold to the various types of materials affected. Each scenario requires a unique solution, but the general process stays the same.

Your Storm Saviors

9/9/2021 (Permalink)

We offer 24-hour emergency service because we know that storms, fires, and water issues can happen any day at any time. We want to help you get back to preloss conditions no matter the situation.
Storms and other natural disasters can come at any time so you should always have a plan in place. Our goal is to help you get back on track as quickly as possible so we can all get back to enjoying our homes. Whether it's a fire or a storm, your safety is our first priority.
Everyone plays an important role in helping make your community safe and strong in case of emergencies. That's why we want you to know that we're here for you no matter what type of service request you may have.

How Long Does the Smell of Smoke Linger After My House Fire?

7/29/2021 (Permalink)

SERVPRO is Available for Expert Fire Damage Restoration, Including Addressing Smoke Odors in Your Home

There are times when one of the more significant challenges after a house fire, is ensuring that there are no lingering odors from smoke and soot residue. Unless these particles get addressed using tried-and-true expert techniques, there is the potential to spread throughout the home and to become a constant reminder of the fire event. This is where our IICRC-certified technicians at SERVPRO are here to help!

What Can Be Done to Fight Smoke Odors?

When our skilled technicians get called to help with fire damage, we pay close attention to the entire job. This means assessing the full scope of your loss, including any areas where soot particles and smoke residue settled. Even the smallest bit of residue left behind can cause odors to sprout up weeks or months down the road. This is why we have a series of carefully planned steps we take to execute a full restoration on your property.

How Do You Work Through the Damage?

Once you call us for fire restoration services, a fully equipped crew arrives at your property in as little as 4 hours or less. Our crew chief begins the assessment so that a detailed plan of action can get put into place. Addressing a fire loss with heavy smoke damage includes:

  •   Testing and Cleaning

Once your interior is deemed safe to enter, and the plan is formulated, we work to remove items that are too charred to salvage. This helps us to limit the amount of soot spread from one location to another while also lessening odors throughout the interior. Our technicians test the smoke residue, which allows us to select cleaning agents carefully. This ensures more efficient cleaning as well as cuts back on the potential for damage using incorrect cleaning measures.

  •   Residue Cleaning Options

We see two main types of smoke damage after a fire loss. Dry smoke requires careful cleaning because wet cleaning agents might drive the residue further into the surfaces. We take our time, using care to lift the dry smoke using sponges and soft cloths. With wet smoke, it often binds to surfaces. This calls for solvent-based cleaners to lift it for removal safely. The initial testing done helps ensure no marring happens on any surfaces.

  •   Content Cleaning

There will be items within your home covered in soot and smoke residue. We handle all of these items on a case by case basis, using a variety of methods to suit each item. Non-porous items can be cleaned using our specialized immersion method. This is when items get immersed in a cleaning solution that helps carefully remove the residue, restoring it to like-new condition. Fabric items and upholstery get tested to ensure no damage comes to the materials, with our technicians often using soft bristle brushes to remove particles. 

Why Can’t I Handle the Cleaning on My Own?

Regardless of the nature or scope of the blaze, we have the cleaning technicians equipped to handle the job. Our team is fully accredited in both Odor Control (OCT) and Fire and Smoke Restoration (FSRT). Just a sampling of the tasks we cover throughout the restoration process includes:

  •   Debris removal
  •   Pack out services
  •   Dry vacuuming
  •   Surface cleaning
  •   Moisture detection
  •   Soot removal
  •   Controlled demolition

We Make Sure No Foul Odors Linger

For any fire damage call, addressing odors is paramount. Deodorization is a critical element of the process, no matter the severity or size of the fire loss. Burning odors and smoke can intensify without professional mitigation such as removal of charred debris and surface cleaning. Our skilled technicians remove all of the noxious odors and neutralize them with a variety of advanced equipment, such as:

  •   Thermal Fogging Equipment: These are units that heat up a deodorizing compound to put a fine mist on surfaces. This compound penetrates the porous materials to trap the odors in both your contents and structural materials. 
  •   Hydroxyl Generators: These units utilize UV cleaning to help neutralize odors across an open area. The equipment features a HEPA filtration system that works to cut back on harmful particulates in the air. 

When Will My Home Be Ready?

Our team does everything we can to provide you with a working timeline of the project from start to finish. The crew works according to a plan that helps us to maintain efficiency without leaving anything unattended to. The job is wrapped up with a full cleaning and deodorization to ensure everything is sanitized and safe for your family to enjoy. We make it, “Like it never even happened.”

Reasons Your Toilet May Be Leaking

7/29/2021 (Permalink)

Our toilets are one of the most common causes of leaks in our homes. While it may not be leaking out onto the floor, it can still be leaking inside. This can cost you money.

If there is water around the base of your toilet, you need to address it right away. There could be a lot of damage happening beneath the surface, and it may have been going on for some time.

8 Reasons Your Toilet May Be Leaking

Water leaking around your toilet can soak into the floor and beyond.

1. Cracked Tank or Bowl

While tanks and the bowls are pretty durable, they can get cracks. These often start with a small, hairline crack, but can get bigger. Toilets may get shifted or jarred and can get cracked in the back where you won’t notice them. They may have simply been faulty, as well.

2. Worn Washers

There are two large bolts that keep the tank attached to the bowl, and two more that keep the toilet bolted to the floor. If the bolts or washers get stripped, rusted out, break, or wear out, they won’t be able to hold it all together.

3. Pipe Corrosion

There could be corrosion in your pipes because of age, impurities in the water, or heavy metals in your water. Rust will develop in the metallic portions of the toilet because of this corrosion.

Pipe corrosion can often cause a lot of damage because you often don’t know it is even there. It starts inside the pipes, so it could be there for a long time before you even see any signs of trouble.

4. Float

The float is the hollow ball that floats on the surface of the water in your toilet tank. It can become unhooked, cracked, or it isn’t lined up properly, the fill valve may run too much, causing a leak. The chain may come off, or if it gets a crack, it can take on water and not work properly.

5. Faulty Supply Line

If there is any kind of damage to supply lines, it can put a major strain on your toilet. Sometimes, if the joints in a supply line come undone and break down, water starts to drip out. The rubber lining in a supply line can also start to leak after several years.

6. Worn-Out Fill Valve

The fill valve on the toilet can also wear down over time. This is often due to mineral deposits, but they can also rust. If enough builds up to warp the fill valve, it can stop working properly, preventing your toilet from shutting off and causing leakage.

7. Stuck or Worn-out Flapper

The flapper is that plug in the bottom of your tank. It releases the water when you flush. If it gets stuck, either open or closed, you have a problem. This can also happen if your handle is stuck.

If the flapper is stuck open, the fill valve will not shut off, so it will just keep running. If the flapper wears out, no longer fits properly, or gets a tear, then it will not be able to regulate the water in the tank.

8. Broken Connections

Your toilet has many different connectors that prevent water leaks. If any of these connections lose their seal, water may end up on your bathroom floor. You can check your toilet’s connections to see if there are any problems before they turn into leaks.

What Can SERVPRO Do For Me After Storms Flood My Lockport / Lemont/ Homer Glen Basement?

7/29/2021 (Permalink)

SERVPRO Acts Fast To Remove Floodwaters And Mitigate Damages In Lockport / Lemont / Homer Glen

Time is of the essence when it comes to Storm-related flooding in homes. Dirty floodwaters can quickly cause extensive contamination and damage if not dealt with fast enough, so contact the SERVPRO professionals who have the experience and the tools for the job.

What Can I Do To Help Prevent More Water Damage?

Since storm waters usually consist of dirty category 3 black water, spongier materials (pillows, upholstery, curtains) become a health hazard after contamination. Mitigating flood damage in Lockport / Lemont / Homer Glen begins with moving these types of materials out of the reach of the floodwater.

How Does SERVPRO Detect Hidden Damage In The Walls?

SERVPRO technicians have several options available to them when trying to locate hidden water damages. These include:

    •    A moisture meter to find the moisture content of walls. Penetrating moisture meters can also be used to test deep inside walls and floors
    •    A thermo-hygrometer to measure air conditions in a room, and to create drying and humidity goals.

If water damage is discovered, our teams can begin the ventilating process by drilling holes beneath the baseboards next to the wall. Using these holes, our technicians can use dehumidifiers and air movers to pump dry air into your wall cavities.

Can SERVPRO Prevent Mold From Growing After Flooding?

Yes, SERVPRO can help eliminate conditions favorable to mold growth in your house. Three primary conditions encourage mold to grow:

    •    A food source such as wood or paper.
    •    A temperature between 68 F and 86 F.
    •    Humidity above 65%.

Our technicians can prevent mold growth by reducing humidity in your home to below 60% with the use of dehumidifiers.

SERVPRO of Lockport / Lemont / Homer Glen has the professional equipment and training you need to deal with flooding, so call us at (708) 301-4200. We are available 24/7 because We’re Faster to Any Size Disaster.

Why Should I Use a Professional Restoration Company?

7/29/2021 (Permalink)

SERVPRO Assists Federal Way Residents When Disaster Hits 

Time is of the essence when it comes to home restoration in Lockport / Lemont / Homer Glen, mainly when there is moisture in unwanted places. Our professional restoration specialists come to scope the damage quickly and create a plan to begin work as soon as possible. SERVPRO has industry knowledge and expertise, allowing for thorough restoration with the use of professional equipment and products.

What Can SERVPRO do to Mitigate Damage that I Cannot Do on My Own?

Our technicians have access to equipment such as truck-mounted and portable extractors when dealing with water damage in your Lockport / Lemont / Homer Glen home. If you have a substantial leak in your house, a shop-vac just does not cut it when you need larger holding tanks and powerful vacuuming capabilities. Our professionals can also finish the restoration process far quicker than most homeowners trying DIY for the first time. 

If I am not Sure How Much Moisture is in My Home, What Equipment do Technicians use?

  • Moisture sensors detect moisture in flooring, reaching under carpet and pads to the sub-flooring. 
  • Thermal imaging cameras use heat changes within the walls to detect the presence of moisture. 
  • Thermo-Hygrometers measure moisture in the air and is vital in determining the RH (relative humidity goal) for the structure to create appropriate drying goals.

Could I Just Use Box Fans to Dry Out the Moisture?

While technically you may be able to use fans in your home, our high-velocity air movers dry much faster because they are stronger and can direct airflow directly where needed at the floor level. They are also designed in a way that allows the fans to be connected and placed throughout your home. 

For prompt restoration service, contact SERVPRO of Lockport / Lemont / Homer Glen at (708) 301-4200. We're Faster To Any Size Disaster.