Recent Posts

Flooding May Come, But SERVPRO Is Here For You!

6/12/2021 (Permalink)

Flooding and water damage events in Indiana commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Aurora

SERVPRO of Aurora specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ask The Experts: Do I need a professional to help clean up commercial water damage?

6/7/2021 (Permalink)

Dealing with a flooded company is never something a business owner wants. Unfortunately, many businesses will eventually experience some kind of water loss, whether a broken pipe, leaking roof, or storm-related event. Fortunately, business owners don’t have to go it alone. A water remediation and restoration professional will have the latest knowledge, equipment, and techniques to get your business back to “Like it never even happened.”

Damage Cleanup
Water damage is never a simple situation. Restoring it back to its former glory requires different methods for different materials. Every structure has many porous and nonporous materials, all of which require their own methods for cleaning. In some cases, drywall or carpeting will need to be removed and replaced. In many cases, much more can be saved. An expert will do the following to help you minimize your loss.

  • Inspect and assess the damage
  • Extract water
  • Dry and dehumidify affected areas
  • Clean, sanitize and deodorize, including odor removal from air
  • Restore structural components

Content Cleaning
Along with restoring the structural integrity of your flooded company, a certified professional is trained to salvage as much affected content as possible. From furniture to documents and equipment, they use an array of advanced techniques to clean items on-and off-site. These methods include:

Dry Cleaning – Best for minimal residue or pre-treatment before wet cleaning Used for cleaning light
Wet Cleaning – Method for the removal of heavy residues
Spray Cleaning – A solution safe for items too delicate for wet cleaning.
Foam Cleaning – Ideal for textiles that can be wet cleaned.
Abrasive Cleaning – Used for heavily soiled areas.
Immersion Cleaning – Items are dipped in an industrial solution.

When faced with a flooded company, getting back to normal can seem like something that will never happen. By finding the right help that adheres to industry standards and uses innovative equipment and techniques, you can get your business back to normal faster.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

5 Tips for Keeping Your Commercial Building Free from Mold

6/7/2021 (Permalink)

Mold and mildew don’t need very much encouragement to grow. Once it starts, it can spread very quickly. Not only can it cause damage, but it can affect people’s health.

Mold can grow on a variety of surfaces, cloth, carpets, drywall, and wood. With a large commercial building keeping everyone cool or warm, condensation can form and provide the mold the moisture it needs to spread.

5 Tips for Keeping Your Commercial Building Free from Mold

Regular cleanings and maintenance inspections will help keep mold from taking over the building, in particular, areas that are not often used.

1. Deep Cleaning

Start with your HVAC system. Getting it cleaned, changing or cleaning the filters, and keeping it in great form will help stop the spread of mold spores. The vents, ducts, and the rest all need to be maintained.

When the air is not moving through the vents, dust and mold can just sit there, so when you turn it back on, the room fills with it all. Any amount of hair, dust, dirt, animal hair and waste, and mold can be in the vents.

The mold can get inside these areas and grow. There are times when you don’t need the system, so have it maintained in the spring and fall, to be safe. Reducing the movement of the mold will help considerably.

2. Dehumidify

Condensation can form during the hot months, during the cold months, at any time. A commercial building will have a lot of people, and people can cause condensation.

A dehumidifier will help draw moisture out of the air. It can make a big difference in a building that is very populated and turning off the heat or air conditioning is not an option.

Put them in areas when moisture is prevalent. Basements, upper floors, kitchens or cafeterias, shower rooms, laundry rooms, and anywhere that has excessive moisture. They are available in different sizes.

3. Make Repairs

Fixing small problems will help them from becoming big problems. Leaks in the roof or foundation, cracks in the walls or foundation, gaps around windows, taps or pipes that drip, or leak, and faulty thermostats.

These can all allow heat and cold air in or out, which means it makes it harder to control the humidity inside the building. Damp patches or pooling water, or a recent flood, should all be taken care of right away. Hire a professional.

4. Regular Checks

Building maintenance should be looking for anything suspicious on a regular basis. Keeping an eye on areas that have higher concentrations of moisture or humidity for signs.

Dark spots, fuzzy patches, musty smells, can all appear anywhere. Carpets, walls, ceilings, floors, and under sinks, behind walls in shower rooms, laundry room, bathrooms, and kitchen areas.

5. Regular Inspections

It’s a great idea to have your maintenance team take care of regular checks and repairs, but hiring a professional to inspect the building can be a great help. They can spot areas that may be developing mold that you are not aware of.

If You Suspect Mold, Bring in The Team That Understands

5/31/2021 (Permalink)

Mold growth and abatement require you to strike a balance between the conditions that allow fungi to flourish and the comfort of the average human. If you constantly battle mold in a commercial setting, another approach may be needed. Work with SERVPRO of Aurora to discover and permanently remedy the moisture problems that cause persistent mold growth.

Your housekeeping staff is top-notch, yet you never seem to get ahead of hotel mold damage in your Aurora lodging property. Every time a housekeeper cleans a guest bathroom, they are to look carefully for mold and mildew. They almost always find a patch and apply a bleach solution to eradicate it. Although mold is common in all bath areas, struggling with it daily is unsustainable and an indication that your plan is not working. We would love an opportunity to evaluate your situation to see our mold remediation protocol offers a better and more permanent outcome.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Mold needs oxygen, moisture and a source of carbon-based nourishment to grow and prosper. Your hotel baths have plenty of oxygen. You might be surprised to know the remaining nourishment sources are possibly the thin coating of invisible soap scum for carbon and the water used to dilute the bleach solution. SERVPRO staff train to learn how to locate, contain and remove the microbial growth, in accordance with the Environmental Protection Agency (EPA) procedure to remediate mold in schools and commercial buildings.

We use targeted biocide or anti-microbial products to disinfect the area, a much better decision than the use of bleach. Bleach lightens the color of the mold but does not remove or kill the tiny fungi. This explains why the same area darkens time after time, even after serious scrubbing by your housekeepers. The SERVPRO of Aurora team then takes the investigation a crucial step further. We determine why the moisture level in your bathrooms is providing such an efficient incubator for mold.

Measurements of ambient humidity reveal the moisture content of the air alone in your guest bathrooms encourages the mold outbreaks. The answer is variable, including an inspection of your HVAC systems and a close look at how well your ventilation fans are reducing moisture. One thing that makes a huge difference is to link the bath light with the fan at all times, eliminating the choice for your guests to shower and bathe without the fan running.

Commercial Property Cleaning & Restoration Services

5/26/2021 (Permalink)

SERVPRO of Aurora offers a variety of cleaning and restoration services for businesses both large and small in nearby communities.  Our team is available 24 hours a day, 7 days a week, to respond to your emergency business damages, including sewage backups, water damages, and flooding occurrences.

When disaster strikes, our team responds as quickly as possible, working to mitigate the severity of damages, lessen the amount of time your business flow is interrupted, and begin getting your building back to its preloss condition.  Our top priority is to deliver the highest caliber of service, not only providing a full line of water, fire and mold damage remediation options, but also working with your insurance company to help alleviate the stress of the damage situation.

SERVPRO of Aurora's Large Loss Response Team, along with the backing of over 1,700 franchises nationwide, has the training, equipment, and expertise to handle any size commercial loss.  We have worked with a variety of local business owners, from small restaurants to multi-unit condominiums, and are Here to Help you and your business in your time of need.  To learn more about our services, please give us a call at 630-862-3930.

Water Damage Cleanup & Restoration

5/21/2021 (Permalink)

Water damage can happen when you least expect it and sometimes it can happen fast.  SERVPRO of Joliet wants you to know that when water damages a commercial property or a residence, you can count on us to respond quickly.  Business and residential property owners will benefit from our highly trained specialists that take care of your emergency cleanup and restoration needs.  Our ability to immediately respond to a water emergency helps to minimize the damage and the cleaning and restoration costs.  Here are some of the water damage services SERVPRO of Joliet provide:

  • 24-hour emergency response
  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Building restoration services
  • Carpet and upholstery cleaning
  • Odor removal
  • Disaster Recovery Team
  • Commercial cleaning
  • Storm damage
  • Biohazards

If you find yourself dealing with water damage from a broken water pipe, sewage backup, clogged drain, or another kind of water emergency, SERVPRO of Joliet wants to help.  We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore properties damaged by water.  Call us today at 630-862-3930.

Importance of Smoke Detectors in Your Home

5/18/2021 (Permalink)

According to the National Fire Protection Association, 50% of all fatal home fires occur while people are sleeping. Firefighters in the US respond to a fire every 24 seconds. That is why smoke detectors are so essential. For many families smoke alarms are all that stand between their home and escaping a fire. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries

Having smoke detectors placed in various locations around your home allows for fast and effective detection. The siren will warn you day or night, that there is a potential fire, allowing you to quickly check the nature of the problem and hopefully prevent any damage. When placed in the right location, the smoke alarm can also help firefighters quickly locate the fire in the home.

Since smoke rises, smoke detectors are always placed on the ceiling for ideal detection. The most common types of smoke detectors to choose from are photoelectric and ionization. It’s recommended that there are smoke detectors on each floor of your home, including the attic and basement. If doors to rooms are closed often, it is best to have one installed in those rooms.

To ensure that your smoke alarms are working properly it’s important to perform regular testing and cleaning. Test each alarm once every month. Alarms should be vacuumed at least once every six months to remove any dust and or cobweb buildup. If your alarm requires a battery be sure to replace it once a year. Most detectors will have a replace-by date. If it does not, it’s important to replace it once every ten years.

If your home has suffered damage after a fire contact SERVPRO of Aurora. We are dedicated to responding as quickly as possible when you need help. A fast response helps lessen the damage, limits the secondary damage, and reduces cost. We have advanced training in restoration techniques, and the experience and specialized equipment to quickly restore your property.

What Makes SERVPRO Stand Out

5/13/2021 (Permalink)

As a restoration company, our aim is to be the trusted resource among clients. We ensure that we follow industry standard protocols. Our staff members go through IICRC (Institute of Inspection, Cleaning and Restoration) training to be best prepared for all the services we offer. They are also certified with OSHA, Lead, and Asbestos awareness. We maintain a large inventory of equipment for residential and commercial work. The extensive list was added to this past week with more equipment being sent to our team. Air movers, dehumidification equipment, air scrubbers, specialty drying equipment including desiccants and generators all help complete the work in a timely manner. Lastly, our team members utilize technology and client documentation to make sure that everything is recorded properly. Our proprietary software that documents and records all the essential information is needed to make sure that these pieces are easily accessible. 

Taking Preventative Steps to Keep Your House Dry

5/3/2021 (Permalink)

Water damage can occur in homes in a variety of ways. Homeowners should check for leaks throughout their houses, inspecting pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discoloration. Do not ignore connections to dishwashers or to refrigerators with water and ice dispensers. 

Make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter solution. If that does not work, call a professional for assistance.

To keep drains and pipes clear, follow some simple steps such as pouring cooking oil into a suitable container and disposing of it properly after it cools and never flushing diapers and other inappropriate items down toilets. In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spots, which could indicate you have a rusted tank or other problem. If necessary, have the tank replaced as soon as possible. 

A leak in the roof of your home and clogged gutters and downspouts can lead to significant water damage inside your house. As soon as you notice a leak in your roof have it inspected and repaired immediately. In addition, keep all gutters and downspouts free of leaves and other debris that could cause water to back up and leak into your house. 

Owners of properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

When winter hits, keep an eye out for snow accumulation on the downside of a higher- level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral. 

Remove snow from basement stairwells, window wells and all walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of ice dams forming.

To ensure that pipes do not freeze and burst, keep the heat in your home at an acceptable level, cover exposed pipes with insulation sleeves or wrapping and open cabinet doors to allow warm air to circulate around pipes.

If water damage does occur in your home, immediately call SERVPRO of Lockport/Lemont/Homer Glen  at (708) 301-4200 for restoration services. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

The Cleaning Experts at SERVPRO of Lockport/Lemont/Homer Glen

4/23/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today—SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200